Who does What Where Database & Contact Management Directory (3W)

2. Who does What Where Database &Contact Management Directory(3W) Field Information Services Unit OCHA

3. Agenda • Background/development history • Overview of platform • Outputs • Data Inputs • 3W as a cluster tool • Development plans • IM Toolbox of best IM practices • Discussions

4. Why Is Who What Where Needed? • Core coordination tools • Contact Directory • Meeting Schedules • Who, What, Where • It presents an overview of the humanitarian response identifying gaps and duplications • Allows for drill-down analysis to support detailed co-ordination • Assists with monitoring and evaluation, and reporting on the crisis

5. Development History • Variations of the 3W have been used throughout every emergency response • Problems observed • Inefficiency • Lack of interoperability • Incompatibility • Poor documentation • Limited accessibility • Verifiability, objectivity & inclusiveness undermined • Earlier ‘homegrown’ 3W’s were reviewed to construct a standardized version (2004)

6. 3W Overview • Integrated contacts management module • Authentication and privileges (security) • Control vocabulary that is extensible • Import and export facility • Multiple data entry and reporting outputs (canned and ad-hoc reporting) • Database synchronization • Easy installation, configuration & maintenance • Bi-lingual support • Supports stand-alone and web based multiple users

7. 3W Overview • OCHA Asia Pacific Regional Office • OCHA Central/Eastern Africa Regional Office • OCHA West Africa Regional Office • OCHA Latin America & Caribbean Regional Office • Burundi • Chad • Cote d’Ivoire • DRC • Ethiopia • Indonesia • 3W currently installed and being supported in 22 sites • Kenya • Madagascar • Mozambique • Nepal • OPT • Somalia • Sri Lanka • Uganda • Zimbabwe • HIC Lebanon (archive) • UNAMA Afghanistan • UNDP Philippines

8. Outputs • Canned Reports • Contact Lists • Gap Analysis Matrix • Projects by Clusters • Access Report Generator • Geo referenced output for map production • Web based, Excel

9. Reports Gap Analysis

10. Reports Project Report

11. Reports Contact List

12. Maps

13. Data Entry • Multiple Data Entry methods offering maximum flexibility • Preformatted Excel sheet • Pre-generated MS Word Forms-QA/updates • Web Form • Data import/export

14. Data Entry

15. 3W as a Cluster Tool Governance of the 3W • The Role of OCHA • OCHA is committed to maintaining, developing and supporting at the HQ level • Hosting in Geneva server • In the field Data entry and report dissemination supported by OCHA • Production of required derivative products

16. 3W as a Cluster Tool The Role of Cluster Leads • Encourage partners to supply information to the 3W • Commitment to use the 3W as a Who does What Where Database and Contact Management Directory • Support Quality Assurance of cluster data • Case Study-Lebanon UNHAS passenger manifest

17. 2007 Development Plans • Web services interface (RSS feeds) • Dynamic mapping • ‘Light’ interface • More templates and canned reports

18. IM Toolbox www.humanitarianinfo.org/imtoolbox • OCHA IM Toolkit is a repository of IM best practices collected from the field • Mapping standards and templates • Standard IM products • Data standards • Rapid Assessment forms

19. IM Toolbox

20. Questions