1 / 6

WRITTEN COMMUNICATIONS

WRITTEN COMMUNICATIONS. John Ostrowski. LEARNING OBJECTIVES. Apply the basics of good writing Identify the three keys to e-mail writing Identify the five C’s of business writing. What are you trying to accomplish? Inform Sell a proposal Know your audience 8th Grade rule One page reports

aislin
Download Presentation

WRITTEN COMMUNICATIONS

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WRITTEN COMMUNICATIONS John Ostrowski

  2. LEARNING OBJECTIVES • Apply the basics of good writing • Identify the three keys to e-mail writing • Identify the five C’s of business writing

  3. What are you trying to accomplish? Inform Sell a proposal Know your audience 8th Grade rule One page reports Anticipate questions When to laugh Jargon & Acronyms Emotional Words BASIC REPORT WRITING REVIEW

  4. THE IRS OF E-MAIL • I = Image • R = Results • Powerful Subject Line • 1st Sentence Summary • Use Short Sentences • S = Security

  5. FIVE C’s OF BUSINESS COMMUNICATIONS 1 Clearness 2 Conciseness 3 Completeness 4 Consideration 5 Correctness

  6. TYPES OF LETTERS • Good news • Bad news • Routine • Persuasive

More Related