WSSO,PHED Haryana

1. WSSO,PHED Haryana IEC Tools Effective Implementation in Water Sector

2. IEC- Theoretical Meaning Information, education and communication (IEC) combines strategies, approaches and methods that enable individuals, groups, and communities to play active roles in achieving, protecting and sustaining their own health. Embodied in IEC is the process of learning that empowers people to make decisions, modify behaviors and change social conditions.

3. IEC of Urself as consultant (Activist) of Behavior Change Communication (BCC)not as officer 1st you have to change your own mind set Don’t think that you are going to field as a job duty or yourMajbori. If you want to growth and progress of work you have to be proactive

4. Information: Don’t go to field with blank mind. You should be well informed about the village Socio-economic profile i.e population, education status, culture. Strategy is very important- How, to whom you have to approach

5. Education Utilizeyour education in real sense.you should be balanced. barriers are spontaneous. Don't be afraid from challenges.

6. Sense of responsibility Skills in planning Willingness to take risks Staff supervision Skill in problem-solving Capability to generate Communication new ideas Ability to work in groups Human resource Development Stimulating leadership

7. Communication Communication gap is biggest barrier in field of community development. Try to communicate only communicate. Don’t be hesitate: Ask what ever you want to know & if you have any problem with your Seniors & with Your Sub-ordinate

8. Explore your KnowledgeDon’t go with prejudice.Your Behavior- Started from Your Department & office.You have to create place in heart of Engineers, try to develop them also as social engineers.Develop emergence of support activities in water supply sector specially in O & M Stage More important

10. IEC in Water Sector Information in Community awareness: Information in form of Broachers Leaflets Flyers Leaflets etc. This information may be 1st hand or as secondary data. The information in water sector will relates to water borne diseases, benefits of safe & potable water. Services provided by department

11. Trainings (HRD) is an important aspect of IEC Education in IEC - is to build capacity Don’t ever think that IEC different from HRD HRD is a part of IEC Training should be well defined objective and result oriented. Training category Is most important i.e Technical V/s Social aspects. Training material should be brief and in local language.

12. Implementation of IEC Activities in Rural Water SupplyMain Effective IEC Activities: Interpersonal communication (IPC) : IPC means frequent visit to places of village community for rapport building. Water Testing: Is very important where community are using contaminated water from hand pumps, submersible instead of potable water. Can motivate then for potable water. School Rallies : School rallies is an important IEC activity from beginning stage to Post implementation stage.

13. Focused Group Discussion(FGDs) : will cover all issues related to water. Wall Writing : Depict Slogan messages, pictures on water born diseases ,water contamination, safe water. Transparency Wall : Wall painted on water works site with the information i.e. date of commissioning, revenue collection, electricity bill, tarrif collected every month etc. Nukkar Naatak & Street Play : Awareness, education with entertainment, focused on water issues.

14. IEC EFFECTIVENESS WITH ITS RATING

15. Overview of tools for planning & working with the community Advantages: full participation of communities right from the start; plans reflect a field reality; establishment of good working relationships and communication lines between authorities and the Community Brief description Process used in development programmes to help rural communities to organize their knowledge, identify and prioritize local development needs, participatory data collection exercises, participatory analysis Working and planning tools PRA (Participatory Rural Appraisal)

16. Advantages: close to reality, integrates social change dimension, learning by experience Disadvantages: time-consuming, needs acceptance of participatory results The above tools can be used, including a review of experiences in the field in a participatory way & over a period of time Action Research Drawing of a simple map of the community, developed by both women’s and men’s groups, showing boundaries, water sources, housing infrastructure, roads, etc. Advantages: provides a vision of the community by the community, and updates information Disadvantages: more an information collection tool than a planning tool Mapping of community

17. Transect walk Advantages: direct information on surroundings observed and shared with community members Disadvantages: requires subsequent further analysis This results from a walk with community members and describes the natural environment and areas of use, with particular problems or possible opportunities

18. Community Participation in Operation & Maintenance (O&M) Professionals in the sector are realizing that the implementation of O&M is not just a technical issue, but has social, community, gender, financial, Institutional, political, managerial and environmental aspects as well.

19. Definitions Operation Operation deals with the actual running of a service (e.g. provision of fuel, starting or handling of pumps, control of water collection points, general mechanical or water treatment procedures, hygienic handling, etc.). Maintenance Maintenance deals with the activities that keep the system in proper working condition, including management, cost recovery, repairs and preventive maintenance. .

20. Relevance of a Gender Approach in water Management Sector-Women vs Men • Gender-balanced development • Since women are the key implementers of health practices.Generally have not been given much say in decision-making • ● Women have a keen and direct interest in water • supply, sanitation and hygiene • ● Men and women, by sharing the responsibilities, • decision-making and problem-solving, contribute • to a higher efficiency of the • Women transfer behavior patterns to their children

21. Definitions Sustainability in Rural Water Supply A service is sustainable when: ➽ it functions and is being used ➽ it is able to deliver an appropriate level of benefits) ➽ its management is institutionalized (community management, gender perspective, partnership ) ➽ its operation, maintenance, administrative & placement costs are covered at local level (through user fees, or alternative financial mechanisms) ➽ it does not affect the environment negatively.

22. Composition of Village Water & Sanitation Committee

23. Typical tasks of a Water Committee (VWSCs) 1. Represents the community in contacts with support agencies 2. Coordinates with other community institutions and decision-making bodies 3. takes up assigned roles and tasks ● ensures equity ● organizes contributions ● organizes effective O&M ● ensures accurate financial management ● promotes hygienic and effective use of facilities ● holds regular committee meetings ● ensures good communication at all levels ● provides information and feedback

24. Pre Requirements for IEC Actvities • Banners with Department logo. • Fly Cards for Rally, Road show. • IEC Material-Brouchers, Flyers, leaflets, Flip Charts, Success Story books. • Digital Camera

25. IEC/HRD Record Keeping (Documentation) Photographs Press Coverage

26. Sample Format

27. Learn positive from this Child who is physical challenged by writing with foot even sometime we cant write from our hands

28. Thanks