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Suzy McNeilly Council on Aging & Human Services, Colfax, WA

Suzy McNeilly Council on Aging & Human Services, Colfax, WA. The 4Rs of Volunteers Recruiting Retention Recognition (Minimizing) Risks. Successfully Managing Volunteers while Minimizing Risks. Who are your Volunteers? Traditional Volunteers vs New Breed of Volunteers.

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Suzy McNeilly Council on Aging & Human Services, Colfax, WA

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  1. Suzy McNeilly Council on Aging & Human Services, Colfax, WA

  2. The 4Rs of Volunteers Recruiting Retention Recognition (Minimizing) Risks Successfully Managing Volunteers while Minimizing Risks

  3. Who are your Volunteers? Traditional Volunteers vs New Breed of Volunteers

  4. What does it mean to volunteer?

  5. Volunteer Core Values •Citizenship •Philanthropy •Respect •Responsibility •Caring •Justice & Fairness

  6. Volunteer Protection Act of 1997

  7. Risky Business . . .

  8. Risk Management A process to identify, assess, manage, and control potential events or situations, to provide reasonable assurance regarding the achievement of the organization’s objectives.

  9. How do you minimize risks while managing your volunteers?

  10. Elements of Risk

  11. Risk Assessment •Identify the Risks •Assess the Risks •Control the Risks

  12. Managing Your Volunteer Program

  13. To Do List . . . • Job Descriptions • Application & Selection “Hiring” Process • Policies and Procedures • Recognize strengths & build on them • Recognize weaknesses & minimize them

  14. Routinely Review & Update Programs • Volunteer retention is the key to program success. • What can you do to make volunteering for your organization more fun? • What can you do to connect volunteers to the entire organization? • Take action, making necessary changes.

  15. If it is not written down – it did not happen. Document. Document. Document. Be objective – not subjective.

  16. Volunteer Retention & Recognition •Avoid assumptions and stereotypes. •Volunteers need appropriate support and recognition to be effective. •You must meet volunteers motivational needs in exchange for their contribution.

  17. A Few Words about Motivation Three types of motivation 1. Achievement 2. Influence 3. Affiliation

  18. How do you recognize your volunteers and their success?

  19. Who are your superheroes?

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