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Indianapolis Life

Explore Indianapolis Life's innovative strategies to enhance shareholder value through revenue growth, improved productivity, customer value propositions, and internal business processes. Discover their focus on product leadership, operational excellence, learning and growth foundation, and shareholder value measures.

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Indianapolis Life

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Presentation Transcript

  1. Indianapolis Life 2001 Strategies, Initiatives & Measures

  2. Shareholder Value • Shareholder Value Improved Two Ways • Revenue Growth • Improved Productivity • Productivity Improved Two Ways • Improved Cost Structure • Improved Use of Assets

  3. Customer Value Proposition • Value Proposition - Product Leadership • Creativity - recognizing and embracing ideas that may originate anywhere • Must commercialize ideas quickly • Relentlessly pursue ways to leapfrog their own latest product or service • Operating Model • A focus on the core processes of invention, product development, and market exploitation • A business structure that is loosely knit, ad hoc, and ever-changing to adjust to the entrepreneurial initiatives • Management systems that are results-driven, that measure and reward new product success, and that don’t punish the experimentation needed to get there • A culture that encourages individual imagination, accomplishment, out-of-the-box thinking, and a mind-set driven by the desire to create the future

  4. Internal Business Processes • Three Areas of Internal Processes • Innovation - Focus for Product Leadership • Easy To Do Business With • Operational Excellence

  5. Learning & Growth Foundation • Learning & Growth Foundation • Employee Competencies • Technological Capability • Corporate Culture

  6. Shareholder Value - Measures • Shareholder Value Measures • Share Price, GAAP Income, ROE • Revenue Growth Measures • Life Sales, Annuity Sales • Productivity Measures • Expense to Pricing and to Budget • Risk-Based Capital

  7. Value Proposition - Measures • End-Customer Measures • Persistency • Policies Under Administration • Distribution Measures • Distribution Growth • Producers Meeting Standards

  8. Internal Process - Measures • Process Measures • Revenue from New Products • Cost per Policy • Easy to Do Business with in Tier II

  9. Learning & Growth - Measures • Learning & Growth Measures • Development Plans, Succession Plans • Employee Satisfaction & Turnover • System Availability, IT R&D, Culture TBD

  10. Internal Process - Initiatives • Process Initiatives • New products (variable, term UL, index WL, survivor, S&P for Legacy) • Online illustrations, agency extranet • AmerUs Integration

  11. Learning & Growth - Initiatives • Learning & Growth Initiatives • Imaging/Workflow, LifePro 2.0 • Balanced Scorecard (Tier II & Tier III)

  12. Indianapolis Life Strategy Map

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