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GLOBAL KNOWLEDGE MANAGEMENT AT DANONE

GLOBAL KNOWLEDGE MANAGEMENT AT DANONE. SUBMITTED FOR : MANAGEMENT INFORMATION SYSTEM TASK. Berdasarkan Tulisan : AMY C.EDMONDSON BETRAND MOINGEON VINCENT DESSAIN ANNE DAMGAARD JENSEN HARVARD BUSINESS SCHOOL. FARID AKBAR HARAHAP INDUSTRIAL ENGINEERING UNIVERSITY OF INDONESIA

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GLOBAL KNOWLEDGE MANAGEMENT AT DANONE

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  1. GLOBAL KNOWLEDGE MANAGEMENT AT DANONE SUBMITTED FOR : MANAGEMENT INFORMATION SYSTEM TASK BerdasarkanTulisan: AMY C.EDMONDSON BETRAND MOINGEON VINCENT DESSAIN ANNE DAMGAARD JENSEN HARVARD BUSINESS SCHOOL FARID AKBAR HARAHAP INDUSTRIAL ENGINEERING UNIVERSITY OF INDONESIA 0806337560

  2. OUTLINE HISTORY OF DANONE TOWARDS WORLDWIDE COMPANY INFORMATION SYSTEM AT DANONE INFORMATION TECHNOLOGY IN MANAGING KNOWLEDGE APPLICATION OF INFORMATION SYSTEM AT DANONE HUMAN CONNECTION BY USING NETWORKING ATTITUDE AT DANONE THE ADVANTAGES CONCLUSION

  3. DANONE WAY TOWARDS WORLDWIDE COMPANY

  4. INFORMATION SYSTEM IN MANAGING KNOWLEDGE + “Managing Knowledge” munculdarisebuahtuntutan agar informasimengenaiproduk, costumer, operational information yang tersediadandapatdiaksessecaramudaholehkaryawanDANONE diseluruhdunia. Mencapaicompetitive advantage bagi DANONE. INFORMATION SYSTEM digunakansebagaialatuntukmewujudkanhaltersebutsehinggamenciptakansebuahbank pengetahuanyang dapatdiaksesolehkaryawan DANONE. DANONE tumbuhmenjadi global company yang terDESENTARLISASIsertamemilikilebihdari 90.000 karyawan. 90.000 karyawantersebutmerupakanasetbagi DANONE yang merupakansumberknowledgeberharga.

  5. INFORMATION SYSTEMAT DANONE Beberapahal yang menyebabkanpentingnya information system bagi DANONE adalah: Danonemenereapkankonsepperusahaan global yang terdesentralisasinamunberintegrasi. Danonememprioritaskanpengolahanpengetahuansebagaisuatukebutuhandandapatmenghubungkanantarkaryawannyadiseluruhdunia yang terdesentralisasi. “The expertise that we have is the sum of our individual knowledge” 3. Untukmelaksanakanhaltersebutlahmaka DANONE mengembangkan information system yang sekaligusdapatmenghubungkancentral business unit DANONE diseluruhdunia.

  6. APPLICATION OF INFORMATION SYSTEM AT DANONE PengembanganGrowth Program untukmenghubungkancentral business yang adadiseluruhdunia, pada 2003 Perubahanmenjadigrowth too untukmenciptakanakselerasiseiring DANONE yang semakinberkembang. PenerapanAcceleration units. THEMIS pada 2001 yang diciptakansebagaisebuahsoftware yang menjadialatkoordinasi 90.000 karyawan DANONE. THEMIS sekaligusmerupakan software Enterprise Resources Planning bagi DANONE gunamengatasihambatanperusahaan yang terdesentralisasi.

  7. The Human Connection The Networking Attitude The Networking Attitude merupakansebuahbentukinformation system denganjaringanintranet yang menghubungkansetiapkaryawan DANONE yang adadiseluruhdunia. Hal inidilakukanuntukmenyerapdanmengkombinasikantalentaseratapengetahuan yang berasaldaritempatberbeda. The Networking Attitude diciptakanlow in formalization sehinggaterasasepetisocial tools yang merangsangkegiatanberbagisertamenggunakanpengetahuanselainitumenanamterlebihdahulubudaya(attitude) untuksalingmenolongdnberbagi. 3 hal yang menjadifokuspadaInformation system iniadalah: 1. Deeper : more employess , menciptakankedekatananatarakaryawandanmemberikanaksesmudahuntukbertukarpengetahuan. “The performance of this company is not the 10,000 senior managers but all of our 90,000 people.” 2. Wider, outside company, sebagaialatuntukmembanganjembataneksternalbagipatrners, costumers, suppliers, danconsumers. 3. Richer, for innovation .

  8. The Networking Attitude Dalam networking attitude, setiaporangakanberbagimengenaisubject yang diinginkannyasehinggatidakmenimbulkankesanketerpaksanan “People will share what is he happy to share” “Its for employee who needs a help”

  9. Berikutadalahkeuntungan yang diperoleh DANONE dalampenerapan information systemnyagunadalamhalmanaging knowledge yang menggunakannetworking attitude THE ADVANTAGES OF NETWORKING ATTITUDE DANONE INFORMATION SYSTEM TO SHARE KNOWLEDGE

  10. THE ADVANTAGES OF NETWORKING ATTITUDE DANONE INFORMATION SYSTEM TO SHARE KNOWLEDGE (con’d)

  11. CONCLUSION Untukmencapaiprioritas DANONE dalamhalpengelolaanpengetahuansebagaiaset, DANONE menerapkan Information System untukmencapaiintegrasidalam DANONE yang terdesentralisasi.

  12. Farid Akbar HarahapIndustrial Engineering DepartementUniversity of Indonesia0806337560e-mail : farid_tiui@yahoo.com

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