St. Cloud State University & Career Step

1. St. Cloud State University & Career Step High-quality online-training programs preparing students for national certification and industry employment

2. Current Unemployment Rates 9.1 % 7.2 %

3. But Healthcare Jobs are Growing 22% Projected Job Growth 14.3 million jobs in 2008 17.5 million jobs by 2018 Driven primarily by a growing and aging population

4. Pharmacy Technician & Medical Administrative Assistant Fields are Growing Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

5. Transcription and Coding Fields are Growing Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

6. The Career Step Advantage • Nearly 20 years of providing high-quality, in demand healthcare career training • Programs focused on practical learning & industry applications: • Part 1: Core Medical Training • Part 2: Practicum • Embedded software • Created to pass national certifications and meet industry employment standards • Students have comprehensive, personalized instruction and Student Support, IT help-desk, and Graduate Services

7. Student Support Services • Personalized Support • Experienced instructors with industry certification • Multi-touch points in group settings and 1:1 sessions • Individual study plans, chat-rooms, forums, newsletters • IT Support - Help Desk • Graduate Services • Personalized consultations • Resume reviews & interview coaching • Reference letters • Strong industry relationships • Help Hotline after graduation

8. What is a Pharmacy Technician? Pharmacy technicians help licensed pharmacists : • receive prescription requests • prepare prescription medications • provide customer service • perform administrative duties

9. Opportunities & Benefits of Pharmacy Technician Industry & Career Step Program • 31% job growth from 2008 – 2018  100,000 new jobs! • Train Quickly (285 hours; 3-6 months) • Work in retail or hospital settings • Variety of Schedules Available • Prepare for the PTCB certification exam • Median Annual Income = $28,070* • Middle 50% earn between $23,020 and $33,820 *Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

10. What is a Medical Administrative Assistant? • Manage the day-to-day operations of the medical facility • Update and organize medical records, including electronic health records • Schedule and coordinate appointments • Verify patient insurance • Complete and submit insurance claims • Prepare correspondence between medical providers and their patients • Provide quality customer service to patients

11. Opportunities & Benefits of Medical Administrative Assisting & Career Step • 27% job growth from 2008 – 2018  125,000 new jobs! • Fast-Track training program (200 total hours) • Work in a variety of settings and positions • Gain experience & exposure in the healthcare industry that is beneficial for future career/job opportunities • Prepare to sit for the CMAA exam • Median Annual Income = $29,680* • Middle 50% earn between $24,950 and $36,830 *Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

12. What is Medical Transcription? Medical transcription is the process of converting clinician dictation into an electronic format, where it becomes part of a patient’s permanent medical record. Patient sees clinician Doctor dictates into microphone Voice captured on system File sent to medical transcriptionist File is transcribed Uploaded to hospital and filed

13. What about Speech Recognition Software? Medical Transcription Editor Corrects and edits audio dictation reports that are generated by speech recognition software (Medical Transcription Editors are specialized medical transcriptionists).

14. Opportunities and Benefits of Medical Transcription and Editing • Work at home – No commute • 90% medical transcriptionists work from home • Remote Medical Transcription Services Organizations (MTSOs) • Flexible hours • Facilitate time with family • Part-time or full-time • Portable • Median Annual Income = $32,100* • Middle 50% earn between $27,100 and $38,600 *Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

15. Leader in Medical Transcription Training • AHDI approved program • Industry Relationships • Employer provided practicum • Pre-employment testing and • preferred training provider of 158 + transcription companies

16. What is Coding & Billing? Medical coding and billing is the process of translating the information from patient records– treatments, procedures, and diagnoses–into the standardized numeric codes used to bill patients and third-party payers like insurance companies and Medicare. Coder codes the transcribed report Bill is created from coded report Insurance and/or patient are billed Completed documents filed for patient’s health record

17. Outpatient Coding and Billing Translatesoutpatient medical records into standardized Internal Classification of Diseases (ICD-9) diagnosis and Current Procedural Terminology (CPT) codes and bills for reimbursement. (Outpatient coders cannot code inpatient medical records) Inpatient Coding and Billing Translatesinpatient medical records into standardized ICD-9 diagnosis and procedure codes and bills for reimbursement. (Inpatient coders can code BOTH inpatient and outpatient medical records)

18. Opportunities and Benefits of a Medical Coding and Billing Career • Job security • Medical professional • Work in hospital or physician office • Insurance Companies, Coding Consultancies • Work traditional hours with benefits • Career advancement opportunities • Median Annual Income = $30,610* • Middle 50% earn between $24,300 and $39,500 *Source: US Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-11 Edition

19. CodingCertification Pass Rates and Job Placement Rates *AAPC Industry Average Data Not Published

20. New Administrative Assistant Program! • Can be career-ready in as little as 2 months! • Prepares student to earn Microsoft Office Specialist Master credential • Teaches topics such as: • Microsoft Office Software • Front desk reception & office management • Business writing and communication Benefits & Opportunities of an Administrative Assistant Career • 471,000 New jobs are expected before 2018 • Work in schools, government agencies and a variety of corporate settings • Average income of $ 31, 060 per year

21. Graduate Perspective Deciding to take the Medical Transcription course through Career Step has been a life-changing event. Living as I do in a rural area, obtaining work has always been a problem and the possibility of being able to work from home was an option I had to pursue. I am so glad that I did. As I worked through the transcription portion of the course . . . the fact that these were real people with real problems kept me working to find the correct names and spellings of their afflictions. I am proud to be a graduate and highly recommend the course. Catherine – Eagle Creek, BC I started the course at 50 years old and I was not sure I could learn everything necessary to become a working MT. The course outlined everything clearly and with a lot of hard work I became a High Honors graduate and 2 weeks later got my first job. If I can do it, so can you! Beryl – Leander, TX When I went for my interview, because of my thorough Career Step training, I was hired on the spot. The company owner was amazed at my transcription skills compared to applications from local schools/colleges. I really like being a medical transcriptionist, and I am so excited to have a career where I can work from my home. Linda – Dyersburg, TN

22. Program Pricing/Tuition *Comprehensive pricing - includes all materials, shipping, online access, student support, graduate services, etc.

23. Promotion Free Text Companion upgrade set OR Laptop* if you enroll by November 15, 2011. • Text Companion Upgrade Set is a $175 - $350 value, depending on the program • HP 625 Laptop or equivalent *student covers a $29 shipping fee for laptop *Medical Administrative Assistant & Administrative Assistant students are only eligible for text companion upgrade set

24. Next Steps • Contact St. Cloud State University Center for Continuing Studies at : • (320) 308-4252 • 2) Complete registration and payment • Receive email with login and password within 1-2 business days & invitation for orientation consultation from student support instructors • Begin your training program on your schedule • Attend orientation consultation phone call with Student Support instructors • 6) Receive text books within 5-7 business days or laptop in 3 1/2 weeks

25. Contact Information Tammy Anhalt-Warner (320) 308-4252 tammy@scsutraining.com