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1. Dynamics of change 2. Cycle of Change 3. Source of Competitive Advantage 3. IS Planning. A look at how velocity of change is an overall factor (B2). Agree/Disagree that the period for mega-innovations (power, information, process) is shortening?
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1. Dynamics of change • 2. Cycle of Change • 3. Source of Competitive Advantage • 3. IS Planning
A look at how velocity of change is an overall factor (B2) • Agree/Disagree that • the period for mega-innovations (power, information, process) is shortening? • the impact of each is physical, cognitive, behavioral? • the shifts in behavior? • the rate of change is getting faster? • this rate is having a greater effect on personal and professional lives? • What are the implications for change management professionals?
A look at the dynamics of change • 3 known change patterns • change adoption distribution (bell curve)
- aggregate of 3 groups • early adopters (< 10%) • eventual adopters (the rest) • never adopters (< 10%)
loss response cycle - individual • denial • anger • resistance (hopelessness) • acceptance
The Framework for strategy • Paradigms • Based on 4 perspectives: process, strategy, IS, and managing change /control
Framework for Analysis -- Process Alignment Model (c2-- p.27)
4 perspectives • Process -- • mapped • operational and management • core and supporting • incremental and radical
The Value Chain Support activities Primary activities Inbound logistics Materials receiving, storing, and distribution to manufacturing premises Operations Transforming inputs into finished products. Outbound logistics Storing and distributing products Marketing and Sales Promotions and sales force Service Service to maintain or enhance product value Corporate infrastructure Support of entire value chain, e.g. general management planning, financing, accounting, legal services, government affairs, and QM Human resources management Recruiting, hiring, training, and development Technology Development Improving product and manufacturing process Procurement Purchasing input
4 perspectives • Strategy -- • content versus process debate on sources of competitive advantage /firm performance content • based on external "industry forces" from Porter argues that overall industry structure leads to each firm's performance in industry • based on internal "factors" -- resource-based view from Barney argues that unique combinations of resources used leads to each firm's performance
4 perspectives • IS Planning: Impact / Align • to align MIS objectives with the organizational goals, • The other approach is to impact the organizational strategy. That is searching for strategic applications with a high impact and the ability to create an advantage over competitors.
4 perspectives • Managing Change and Control -- • radical versus incremental change? • how do radical shifts within organization occur? • radical, quick org changes versus gradual, persistent, paced org changes • short and/or long period of adaptive behavior change • commitment? team-building versus structural changes
Framework for Analysis -- Process Alignment Model (c2-- p.27)