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Communicating for Success

Communicating for Success. Complete the following sentence: I spend most of my waking time…. Characteristics of Communication. Reasons for communicating 5 levels of communication Competent communicators Value of good business communication Music store activity .

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Communicating for Success

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  1. Communicating for Success Complete the following sentence: I spend most of my waking time…

  2. Characteristics of Communication • Reasons for communicating • 5 levels of communication • Competent communicators • Value of good business communication • Music store activity

  3. 5 levels of communication • Intrapersonal communication • Interpersonal communication • Small Group communication • One-to-Group communication • Mass communication

  4. Intrapersonal Communication • Intra- = within • Self-talk

  5. Interpersonal Communication • Inter- = between or among • Between 2 people • 3 or more in informal settings • Small talk • Impromtu or planned conversation • F2F or digital

  6. Small Group Communication • With-in small groups or teams • 3-10 people • Formal or informal

  7. One-to-Group Communication • Speaker addressing an audience • Inform • Persuade • Motivate • Listening skills

  8. Mass Communication • Electronic or printed communication • General public • Mass Media • Television • Radio • Film • Print • Internet

  9. Examples

  10. Competent Communicator • Ethical • Responsible • Accessible

  11. Ethical Communicators • Ethics= • morals, societal codes of conduct • Personal moral choices

  12. 5 Questions • Would I want to be treated this way by someone else? • How would a jury of my peers view this action? • Could our society continue to function if everyone acted like this? • Does this action do the most good for the most people over the longest period of time? • Would I be comfortable explaining this action on a national TV show?

  13. Responsible Communicators • Informed • Know their facts • Are familiar with supporting information • Logical • Reasoning skills • Draw conclusions • Avoid fautlyjudgement • Accountable • Take responsibility • Reliable • Dependable • Trustworthy

  14. Accessible Communicators • Value positive relationships • Open-minded • Approachable

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