Journals E Journals E Books Library Solutions Serials Management Document Delivery Online Archives Databases Consortia S

1. Journals E Journals E Books Library Solutions Serials Management Document Delivery Online Archives Databases Consortia Service WELCOME TO INDIA • 26TH February 2012 • Hyatt, New Delhi

2. Globe has now created a strong presence in India, South Asia as well as South-East Asia.

3. Brief Profile - Globe • Incorporated in 1962 • We are an international subscription agency with five-decade of experience • One of the leading Subscription Agency in Asia • Dealing with all major societies / publishers world-wide

4. Globe: Advantage • Robust Infrastructure to manage large volumes of journals • Backed by a team of qualified professionals • Time Tested Software • Fully Computerized Operations • Comprehensive Database of above 5000 subscribers classified on the basis of their area of interest • Pioneers in Web Site Subscription Information • Wide Network of Branches with the Head Office at New Delhi

5. Subscribers we Service Academic Libraries Corporate Libraries Government Libraries Health and Hospital Libraries Research Libraries Consortia Pharmaceutical Companies Individuals and Professionals Public Libraries

6. GPPL – Verticals

7. GLOBE Subscription Services

8. Subscription Services Single Contact Point • We act as single point of contact for our Customers and Publishers, our state of art infrastructure enables us to handle complicated subscription process with lot of comfort • Publishers having different policies, formats and ordering requirements are accomplished to their satisfaction • Publishers often requires payments to be made in the local currency we do provide this option • At GPPL personnel are trained to handle customer relationships, we take pride to mention that we have one of the best CR team ‘Save your valuable Manpower, Time and Money’.

9. GLOBE Publisher Services

10. Exclusive Publishers Following Publishers are represented Exclusively by GPPL: • American Academy of Pediatrics • American College of Chest Physicians • American Mathematical Society • American Nuclear Society • American Society for Plant Biologists • Canadian Medical Association Journal • IOS Press • Radiological Society of North America

11. Publisher Services Our experience in the Asian subscription market is put to practice while building a unique approach to provide exposure to publisher’s products and increase revenue Our offering of variety of services suitable to the needs of publisher are mentioned below:

12. Marketing Services Success is a direct result of knowing how to market a brand

13. At Globe we have team of subject specialist, who understand academic and research market, using their skills we ensure that your product is best mapped to market Our national reach helps us in keeping abreast with current development in academic and research area in advance, using our business intelligence we scale the product well in time for our publishing partners • Market Mapping

14. Targeted Mailings and Emails • We have comprehensive database of mailing list comprising of more than 5,000+ subscribing institutions in South Asia • Categorized on the basis of subject areas of interest and research direction • Our constant endeavor to update Database regularly ensures success of mailing campaign for our publishers

15. Our robust state of art infrastructure includes telemarketing facility which can be used for our publisher depending on the marketing requirement • We have 20 seat call center facility to deploy the telemarketing plan • Backend applications helps us in monitoring the quality of calls and overall productivity • Telemarketing

16. We have a strong database of email ids, allowing us to conduct the online promotion of product • Our designing & software team is well equipped to handle web development, they can create News Letter, Email campaigns, SEO etc • We can handle online surveys, MCQ, CME depending on the requirement • Online Promotions

17. We design “Road Show series” for our publishers depending on their subject and cities of interest • Our team of experts identify venue, manage AV, F&Betc creating a serene atmosphere for people to present their products and meet the experts in the subject • Our robust back end system identifies best participants for the road show, we work on maximum attendance by speaking to all the invitees and taking their confirmation • Road Shows

18. We attend and display at all major STM association and library events. Special displays and exhibitions are arranged in specific institutions and cities. Examples include: International Conference on Libraries, Archives and Museum Services at CSB Manila 29-30 August 2011 Medical Library Association of India, Kangra, 07–09 Dec 2011 NACLIN (National Convention on Knowledge, Library & Information Networking, Kolkata, 15-17th November 2011 Indian Association of Special Libraries and Information Centers, Srinagar 22-23 September 2011 • Conferences and Exhibitions

19. A dedicated marketing team regularly visits the major institutions, corporate subscribers and other prospects in the region to promote the relevant products We maintain a prospects database as per the funds allocated to them for subscriptions, subject areas of interest This enables the selection of institutes to be visited based on the purchasing power • Personal Visits

20. Reports to Publisher • Renewal Analysis • Activity Report (Quarterly) • Remittance Reports (Monthly) • Un-renewed Report (Monthly)

21. Software to analyze the subscription status Dedicated personnel for follows-up on renewals & feedback Regular feedback analysis Customized reports as per publishers requirements Renewal Analysis

22. Activity Report • Total Number of Visits made in a Quarter. This includes: • Visit date • Name of the institute/consortium • Institute City • Proposal Sent to Prospects (institute/consortia). This includes: • Name of the product/Journal • Name of the Institute • Date of Proposal Sent • Participation in any event. This includes Name, Date, Venue

23. Consortia & Large Customer Negotiation

24. GLOBE Distribution Services

25. Distribution Services

26. Market Size India -2011 (Approx) Approximate spend of USD 300 Million on Information resources Figures in USD/Millions

27. Expected Growth Areas • Growth Expected at a rate of 30% (P.A.)

28. Globe business territories North East West South

29. GPPL – Sales Force

30. Region North North Region consists of Rajasthan, Madhya Pradesh, Punjab, Delhi NCR, Himachal Pradesh, Uttar Pradesh, Uttarakhand, Jammu & Kashmir This region has excelled in Engineering & management institutes, major corporate operate from this region. Research institutes located in this region are well funded and excel in their area of work Approximate spend of USD 83 Million on Information resources Figures in USD/Millions

31. Region East Approximate spend of USD 29 Million on Information resources Eastern region looks after West Bengal, Sikkim, Bihar, Jharkhand, Orissa, Chhattisgarh, Assam & North East Major Research and engineering institutes are located in this region, best of the research labs are located in East Figures in USD/Millions

32. Region West Approximate spend of USD 83 Million on Information resources West consists of Maharashtra, Gujarat, Goa Region has good mix of Medical, Para-medical, Engineer, Management institutes Key institutes funded by Government are located in this region Figures in USD/Millions

33. Region South Approximate spend of USD 106 Million on Information resources States: Andhra Pradesh, Karnataka, Kerala, Tamil Nadu In southern region key cities such as Bangalore, Hyderabad, Chennai, Trivandrum are the places for best of the institutes Institutes of National Importance, R&D, Corporate, Agriculture, Universities, Private institutes are operating from South Figures in USD/Millions

34. SUMMARY OF INDIAN MARKET SIZE REGIONWISE (Approximate spend of USD 300 Million on Information resources)

35. Welcome to IndiaThank you