Highest Availability in the Enterprise Align your Data Network with your Business

1. Highest Availability in the Enterprise Align your Data Network with your Business Name of presenter December, 2006

2. Agenda • Why is availability important? • Methods for improving availability • Device, network and server availability • Good network management improves availability • Security is essential for availability • Can you afford not to improve availability? • Network cost is a small portion of IT budget • Improving availability with Alcatel-Lucent is cost effective • Alcatel-Lucent: The best choice for high availability networks

3. Why is availability important? • Your business objective is to provide the best possible products, customer service and support • Information is the lifeblood of your business • Your network is the circulatory system • Reliable information exchange promotes productivity • A loss of productivity affects service and support • A lack of proper service and support loses customers • Downtime is expensive

4. Information is the lifeblood of your business

5. How costly is downtime? • If users can’t access mission-critical applications… • the business is losing money Source: Infonetics, Downtime impacts the bottom line

6. Device techniques • Redundant secure power source (UPS) • Redundant hot swappable hardware for each node • Power supplies, management modules, network interface modules switching fabric • Fully redundant switch fabric • Distributed architecture: more intelligencein the NI • Smart continuous switching • Configuration and software rollback

7. Network topology techniques • Create multiple physical paths through the network Layer two methods for redundancy • 802.3ad link aggregation control protocol (LACP) • 802.1w rapid reconfiguration protocol spanning tree • 802.1s per VLAN spanning tree to use all physical uplinks • Advanced routing protocols like OSPF • Graceful restart - Provides topology adjustments when links or nodes fail • Equal Cost Multi-Path (ECMP) makes efficient use of parallel paths • VRRP or Virtual Router Redundancy Protocol • Provides a back-up router for users with fixed gateways

8. Basic network Edge Core Edge

9. Edge Distribution Core Edge Distribution Enhanced with additional core and meshing

10. Layer 3 Redundancy OSPF, ECMP, VRRP SLB Edge Distribution Edge Distribution Core

11. Server techniques • Server load balancing • Uses multiple physical paths to application servers • One virtual address assigned to multiple physical servers • Integrated in Alcatel-Lucent hardware at no additional cost • OSPF ECMP is also used for server load balancing • High availability VLANs • Support for Microsoft Server clustering

12. Good network management improves availability • 80% of failures are caused by human or process error* • Partitioned management tailors capabilities • Defines what commands can be executed on which devices • Minimizes risk of a low level manager bringing down the entire network • Promotes collaboration between network management and security • OneTouch QoS simplifies rule deployment • Coordination and cooperation for network releases • Set change control windows when changes can be made • Conduct change control meetings • Define test plans * Gartner report, July 2001 "NSM: Often the Weakest Link in Business Availability"

13. Switch security is essential for availability • Control who passes traffic through the switch • Industry standard 802.1x , and access control lists (ACLs) • Dynamic VLAN segmentation - promoting ‘hands-off’ mobility • Automatically contain network attacks with Quarantine Manager • Security to the switch • Protecting your network from unauthorized networkmanagement access • Authenticated switch access with stronger external servers for passwords • Prevent DoS attacks for the security of the switch

14. Network cost is a small portion of the total IT budget • IT capital budget distribution by category Statistics from Gartner Group’s 2003 IT spending and staffing survey. 406 U.S. based companies with average annual revenue of $1.5 billion, average of 4,296 employees including IT staff of 240.

15. Network cost is a small portion of the total IT budget • Network and telecom budget by category

16. Network cost is a small portion of the total IT budget • Network and telecom budget by category • 14.9% of IT budget is telecom, and 35% of that is LAN

17. Network cost is a small portion of the total IT budget • Network and telecom budget by category • 14.9% of IT budget is telecom, and 35% of that is LAN • Only 5.25% of total budget is for the in building LAN

18. Can you afford not to improve availability? • Your network is used to access all applications • If the network is down, all applications are down • You’ve spent far more on software and applications • Constant and reliable information flow is essential • Fewer network interruptions = better productivity • It makes good fiscal sense to re-enforce your network

19. Improving availability with Alcatel-Lucent is a good value • Alcatel-Lucent’s distributed architecture best for redundancy • Management modules perform supervisory functions • All routing and switching is done in NI hardware • All components hot swappable by design • Smart continuous switching • Configuration and software rollback • Competitor’s supervisor engines perform routing • Cost of these modules is much higher as a result • The cost of Alcatel-Lucent CMM redundancy is low

20. Relative cost of redundant configurations • Non-redundant vs. redundant configurations • Large core configuration: 64 Gigabit Ethernet and 64 10/100 Ethernet ports Prices taken from press releases and published price lists.

21. Alcatel-Lucent: The best value for high availability networks • Improving availability is essential for productivity • Business applications must be accessible • Information circulates on your data network • Loss of applications is costly to productivity • Alcatel-Lucent provides all methods to improve availability • Device, network, server, management and security • All combined in a cost effective package • Improving availability is insurance for applications

22. Why Alcatel-Lucent? • Complete communication solutions provider • Market leadership in key data, voice, video and fixed mobile convergence technologies • turnkey solutions • over 500,000 customers • Presence in over 130 countries submarine data/IP voice broadband satellite outsourcing optical #1 in broadband, switching, optics, satellite, telecom, …

23. Open Software Solutions Business Telephony Business Applications Contact Center Collaboration Unified Communication Mobility What Can Alcatel-Lucent Enterprise Solutions Do For You?Build the IP Communications House Communications Applications Voice over IP • VoIP • IP Softphone • IPTouch phones • OmniPCX Enterprise • OmniPCX Office IP NetworkInfrastructure • High Availability Infrastructure • LAN • WLAN • WAN • Security

24. Meeting Customer Needs as a Leading Global Provider of Turnkey Services Technical Workforce of 10,000+ 45+ Global network, call and technical centres 5 GNOCs on 3 continents serving the top Fortune 500 Companies ** Talk to your company representative about complimenting your services opportunities ** Hilversum Poland Lisle Denver Legend Call Center Technical Assistance Center Global Network Operations Center TNZ Global Network Operations Center Note: locations may have multiple sites Turnkey End to End Portfolio of Services Sydney PROFESSIONAL SERVICES DEPLOYMENT SERVICES MAINTENANCESERVICES MANAGED SERVICES Hamilton (TNZ) Delivering comprehensive end-to-end planning, implementation, management and support capabilities for enabling Enterprise networks around the world

25. www.alcatel-lucent.com