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Global Wealth Trade “Products You Want, Business You Need.”. HANDLING OBJECTIONS. Regional Ambassadors, President Cup Winner’s, GWT Millionaires Rene Liaw and Reza Mesgarlou. TRUTHS ABOUT HANDLING OBJECTIONS. Objections are just ____________ questions
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Global Wealth Trade “Products You Want, Business You Need.” HANDLING OBJECTIONS Regional Ambassadors, President Cup Winner’s, GWT Millionaires Rene Liaw and Reza Mesgarlou
TRUTHS ABOUT HANDLING OBJECTIONS Objections are just ____________ questions It’s usually fear-based or due to lack of knowledge Be pleasantly persistent to get past “NO” Do NOT create unnecessary Objections (T.L./L.M)
GETTING PAST “NO” 60% of Consumers say “No” ___ Times before making a purchase You fail because:_____________ Show Gentle Persistence Remember: Consumers want to buy, they just don’t want to be sold
3 D’s of Objection Handling DETERMINATION DIALOGUE DELIVERY
DETERMINATION Mindset: BELIEF Tripod: Business Company Yourself SWSWSWSW
DIALOGUES 6 Steps to Dialogue Success 1. Agree with it To put you on the same side of the prospect “I can understand why you FEEL that way”
DIALOGUES 2. Question it To understand the prospects’ reason for their concern “Just so I get a clear picture….(who, what, where, when, why, how?)”
DIALOGUES 3. Isolate it To separate multiple objections & deal with one at a time “Is that the only thing that’s stopping you from……?”
DIALOGUES 4. Handle it To show you have the solution to their concern “If I can prove to you…… would you….?”
DIALOGUES 5. Show it To change their thinking through visuals & dialogue “Let me show you something that might change your mind.”
DIALOGUES 6. Close it To get the prospect to agree with you & move forward “Now that makes sense wouldn’t you agree?”
COMMON OBJECTIONS I DON’T HAVE TIME
COMMON OBJECTIONS I DON’T HAVE TIME SAY: “I recently started this new business. Come out to take a look & give me your opinion.” Spending time to make yourself rich is better than spending time to make someone else rich.
COMMON OBJECTIONS I DON’T HAVE TIME ASK: How Much Time Do you think you need to spend on building the business? How much time do you watch TV? AS much time do you thspend on building this business?
COMMON OBJECTIONS IS THIS A PYRAMID SCHEME OR SCAM?
COMMON OBJECTIONS IS THIS A PYRAMID SCHEME OR SCAM? ASK: Please explain what do you mean? Do you think VISA & MC would partner with pyramid companies? SAY: This is a Canadian Designer Fashion House with exposure on (items in Mag Pack 1&2, BFH, N/T,CJ, ABJ, CBJ, etc)
COMMON OBJECTIONS I DON’T KNOW HOW TO SELL - I ‘M NOT IN THE SELLING BUSINESS
COMMON OBJECTIONS I DON’T KNOW HOW TO SELL I ‘M NOT IN THE SELLING BUSINESS Say: You don’t need to be in sales, you just need to share the product and business with people
COMMON OBJECTIONS I DON’T KNOW ENOUGH PEOPLE
COMMON OBJECTIONS I DON’T KNOW ENOUGH PEOPLE Ask: Do you know 2 people who might be interested in Time & Financial Freedom? Do you know anyone who complains about job, time & money?
COMMON OBJECTIONS I DON’T THINK THIS BUSINESS IS FOR ME
COMMON OBJECTIONS I DON’T THINK THIS BUSINESS IS FOR ME ASK: Why do you think so? What part of this business you don’t like? SAY: This is a business with a small investment but potentially great return
COMMON OBJECTIONS I DON’T KNOW IF THIS BUSINESS WILL WORK
COMMON OBJECTIONS I DON’T KNOW IF THIS BUSINESS WILL WORK SAY: The amount of $$$$ you make is entirely up to you. FT, PT, ST ASK: Do you know someone who would like Financial Freedom?
COMMON OBJECTIONS I HAVE NO MONEY
COMMON OBJECTIONS I HAVE NO MONEY SAY: If there’s a will, there’s a way! It’s not how you start, but how you finish ASK: Did the designer product you bought ever pay you back?
COMMON OBJECTIONS I NEED TIME TO THINK ABOUT IT
COMMON OBJECTIONS I NEED TIME TO THINK ABOUT IT ASK: Just so I can get a clear picture, what specifically is holding you back? What do you have to lose? SAY: The business is constantly going forward
COMMON OBJECTIONS I DON’T LIKE OR WEAR JEWELLERY, IT’S A BUSINESS FOR FEMALES
COMMON OBJECTIONS I DON’T LIKE OR WEAR JEWELLERY IT’S A BUSINESS FOR FEMALES ASK: Would you like an investment in 21K Gold or Timepieces? If someone give you a watch or a pair of cufflinks, would you turn it down?
COMMON OBJECTIONS I NEED TO DISCUSS WITH MY PARTNER/SPOUSE
COMMON OBJECTIONS I NEED TO DISCUSS WITH MY PARTNER/SPOUSE SAY: You are the worst person to explain the business to your spouse/partner ASK: Would you do the business yourself?
DELIVERY TWO WORDS: C__________________________ E___________________________
BOTTOM LINE CPCV Create Prospect Centered Value
FOOD FOR THOUGHTS “The way to get started is to quit talking & start doing it” Walt Disney