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Video Marketing Strategies. Serve 16 Communities with FTTH Telephone – Internet - IPTV Purchased Analog TV Systems in 2008 Added IPTV Option in 2011 Previous Marketing: Word of mouth Forced (shut down analog). Social Media Ideas : Story not products PPV – Link to m ovie t railers
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Serve 16 Communities with FTTH Telephone – Internet - IPTV Purchased Analog TV Systems in 2008 Added IPTV Option in 2011 Previous Marketing: Word of mouth Forced (shut down analog)
Social Media Ideas: • Story not products • PPV – Link to movie trailers • Iowa and ISU games, times, & channels • Articles & news
SummerTime Promotion: Specifically market to Barnum, Clare, and Moorland Exchanges without CPNI to offer free $99.00 installation on WCDTV.
Goals: • Reach 50% penetration rate for WCDTV in 3 exchanges by focusing on one exchange in June, July, and August.
Employee Kickoff Meeting: Establish Goals Team Building Answer Questions Motivate
Action Items: • Manual Spreadsheet to Track Communications • Door to Door and Doorhangers • Post Cards • Follow Up Phone Call
Staff Engagement: • Meet prior to door to door • Visual in break room
Preliminary Results: Goal to 50%Total New Barnum at 43% 9 10 Clare at 38% 30 14 Moorland at 39% 58 20 Total New TV Customers 44 Compared to 12 Last Year
Very Little Expense: • Printed postcards and brochures, postage • Left over clocks • No advertising • $50 gift card to all employees
Lessons Learned: • 1. Summer is hard – employees on vacation – short staffed • Customers ready to change – ask them • Having a deadline pushes customers to make a decision • Attainable goals
Lessons Learned: • Great opportunity to open conversation with customer • Need leadership • Employee survey
Contact: Marcie Boerner, Office Manager Webster-Calhoun Cooperative Telephone Association 1106 Beek Street, Gowrie, IA 50543 marcieb@wccta.com Phone: 515-352-3151 www.wccta.net