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Teamwork for Personal Care Assistants & Supervisors

Teamwork for Personal Care Assistants & Supervisors . Anthony J. DeLellis, Ed.D. Rita A. Jablonski, RN, ANP, Ph.D. Virginia Commonwealth University. Today’s Objectives. Improved service resulting from team work Improved communication for future problem solving Enhanced partnership

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Teamwork for Personal Care Assistants & Supervisors

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  1. Teamwork for Personal Care Assistants & Supervisors Anthony J. DeLellis, Ed.D. Rita A. Jablonski, RN, ANP, Ph.D. Virginia Commonwealth University

  2. Today’s Objectives • Improved service resulting from team work • Improved communication for future problem solving • Enhanced partnership • Improved problems solving groups

  3. Today’s Approach to Training • Simulation for group problem solving. • Values clarification & consensus: group process exercise. • Future teamwork: definingproblems solution limits assertiveness feeling & showing respect

  4. Boxes of matches. Food concentrate. 50 feet of nylon rope. Parachute silk. Solar-powered portable heating unit. Two .45 caliber pistols. One case of dehydrated Pet milk. Two 100-pound tanks of oxygen. Stellar map (of the moon’s constellation). Self-inflating life raft. Magnetic compass. Five gallons of water. Signal flares. First-aid kit containing injection needles. Solar-powered FM receiver transmitter. NASA MOON SURVIVAL*: A Structured Problem

  5. Water Stellar map Food concentrate Solar-powered Fm receiver transmitter Nylon rope First-aid kit with injection needles Oxygen 8. Parachute silk 9. Self-inflating raft 10. Signal flares 11. Pistols Dehydrated Pet milk Solar-powered heating unit Magnetic compass Matches 1 is most important

  6. As an individual • Look at your top 7 choices that you made as an individual. • How many of them match the top 7 choices of the Astronauts?

  7. As a group • Look at your group’s top 7choices. • How many of them match the top 7choices of the Astronauts?

  8. How did it go? • At each site: • How many groups did better than the individuals? *NASA Moon Survival was adapted from, Jay Hall, Telemetrics International.

  9. Group Process: What did you observe in your group? • POB – Process oriented behavior • TOB – Task oriented behavior • SOB – Self oriented behavior

  10. Process Oriented Behavior • What do you think, Deloris? • Has everybody spoken on this? • So, what is the consensus? Have we reached one yet? • Who is taking notes? • Is that what you meant, Jolene? • Etc.

  11. Task Oriented Behavior • So, what were we supposed to do? • How much time is left? • What is a stellar constellation? • Matches can’t burn on the moon because there isn’t any oxygen there. • Let’s divide this into the most important and least important first. • Etc.

  12. Values Clarification & Consensus • As an individual, write what you think are the most important values in providing home health care. Take 10 minutes. • Next, as a group, come to consensus about the 5 (just 5) most important values in home health care. Take 20 minutes. • Depending on outcomes, there may be a third phase.

  13. FUTURE TEAMWORK • Defining problems in a way that allows the team to solve them. • Knowing the limits and possibilities of ways to solve problems together. • Communicating assertively to get to team solutions. • Feel respect and show it for people, their ideas, points of view, circumstances.

  14. Summing Up • Need for enhanced partnerships and teams • Possibilities of team approaches vs. individuals • Communicating to move forward • Respect for others and self

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