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9-1-1 Next Generation September, 2007

9-1-1 Next Generation September, 2007. The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number." It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP). 1950. 1960. 1970.

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9-1-1 Next Generation September, 2007

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  1. 9-1-1 Next Generation September, 2007

  2. The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number." It is intended as a nationwide telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP). 1950 1960 1970 1980 1990 2000 1957, National Association of Fire Chiefs recommended use of a single number for reporting fires. In the early 1970s, AT&T develops "selective call routing." 1998, Seattle, Qwest delivers the first Enhance Wireless 9-1-1 2005, VoIP E9-1-1 February 16, 1968, Senator Rankin Fite completed the first 9-1-1 call made in the United States in Haleyville, Alabama. 1987, 50% of the US population had access to 9-1-1 2003, 96% of the geographic US is covered by some type of 9-1-1. 30 years after the introduction of Enhanced 9-1-1, the service remains essentially unchanged.

  3. VoIP is just a clever reinvention of the wheel Tradition Telephony Time-Division Multiplexing

  4. VoIP is just a clever reinvention of the wheel Packet Switching

  5. VoIP is just a clever reinvention of the wheel Voice over Internet Protocol

  6. Fundamental and significant change in the communications industry is driving the need for Public Safety solutions that accommodate the many new ways that emergency services can be requested and the response provided. • Basic 911 A direct connection between a dial tone office and the PSAP • Enhanced 911 Calls are routed based on location and calling party information is displayed (ALI) • Wireless 911 • Phase 0 Calls are directed to a 10 digit administrative number at the PSAP • Phase I Calls are routed based on the cell site (Antenna) location • Phase II Calls are routed based on the callers location (XY) • VoIP (Voice over the Internet Protocol) • I1 Calls are directed to a 10 digit administrative number at the PSAP • I2 Calls are routed based on the callers location (XY) over TDM • I3 Calls are routed based on the callers location (XY) over VoIP • Telematics, ACN OnStar,Automatic Crash Notification • Text Devices Instant messaging to the PSAP • PDAs, Blackberry • Satellite Phones • AirPhone • Medical devices • Video Available On the horizon

  7. A new Emergency Services Network will bridge together PSAPs, emergency service providers, jurisdictional oversight, management functions and others.  • The current solution set is constrained by the legacy design • Analog circuit switching • In-band multi-frequency (MF) CAMA signaling • Limited messaging capability • Fixed point-to-point communication • Span of control is diminishing • PSAP funding mechanisms • Current models are breaking or are broken • Networks and systems must be constructed to support the • Higher levels of interaction • Managed situational intelligence • Coordinated response • Comprehensive communication sets • Service Provider model complexity Controlled access points or gateways will exist where entities do not reside in E911 today.

  8. Who am I? Emma McNutt

  9. Current 9-1-1 Architecture Routing Instructions from Host HOST HOST Local 555 - 6969 9 - 1 - 1 Dials 9 - 1 - 1 for A 555 - 6969 Telephone Tandem HELP Office N (Selective Router) Automatic I Automatic Number • DMS Location ALI Identification Identification • 5ESS (Data Delivery) Storage Devices A DISTRIBUTION POINT John Doe L 555 - 6969 70 W. 4th St. I John Doe Anywhere, USA 70 W. 4th St. 555 - 6969 Anywhere, USA HOST HOST Anywhere Police Fire Dept #2 Anywhere Ambulance Routing Instructions from Host Recent Change Routing Updates Routing Files Service Order Input 9 - 1 - 1 EXTRACT Telephone Master Street SOI Number Address Guide From TELCOs Database Database Error Correction ENHANCED 9-1-1 CALL DELIVERY Primary - 56K ESN 555 - 6969 ANI VOICE (Call Delivery) 555 - 6969 Backup 56K John Doe 70 W. 4th St Anywhere, USA 555-6969 6969 ANI - 555 56K 56K T1 Backup Backup T1 ANI DMS 5ESS 555 - 6969 SERVICE ORDER 555 - 6969 ANI Backup 56K ESN Customer Record Information System Street Address Guide SAG CRIS Primary - 56K TEL # - ESN 9-1-1 Database 9-1-1 Coordinator

  10. Used for contingency routing IP domain Emergency Services Provider Network Call server/ proxy server ESGW(s ) VPC SRDB VPC VPC ALI ALI DB DB LIS MSAG VDB DBMS PSTN Routing Proxy & PSTN Redirect server(s ) Gateway v6 v4 v5 E9 - 1 - 1 v4 Selective PSAP Router(s ) v1 IP Domain v2 v2 VoIP End v - e2 Point v0 Layer 3/Layer 7 Layer 2 Location Location Download Download v8 v3 v9 mechanisms ESZ RDB v7 v7 v9 RDO

  11. Used for contingency routing IP domain PSTN Routing Proxy & PSTN Redirect server(s ) Gateway Call server/ v6 proxy server ESGW(s ) v4 v5 E9 - 1 - 1 v4 Selective Router(s ) v1 IP Domain v2 VoIP v2 VPC End VPC v - e2 Point VPC v0 Layer 3/Layer 7 Layer 2 Location Location Download Download v8 v3 v9 mechanisms ERDB LIS MSAG v7 v7 VDB DBMS v9 RDO Phase 1 - Deploy IP connectivity to PSAPs with legacy CPE. Phase 2a - Deploy native IP connectivity to PSAPs. Phase 2b - Deploy IEN Data. Phase 3 – Deploy IP Enabled PSAP Migration Strategy

  12. Next Gen Migration Next Generation Infrastructure Video, Data, Voice with Multi-Users PS Application Framework Including Notes / Map Sharing Enhanced Call Routing Seamless Transfers w/Data & Dynamic Implement ESMI ALI Interface ALI Management Evolve E9-1-1 Infrastructure IP Based Network/Routing Current E9-1-1 Infrastructure CAMA/SS7/Data

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