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Next Generation 9-1-1 Consideration Points for the State of Florida

Next Generation 9-1-1 Consideration Points for the State of Florida. L. Robert Kimball and Associates Joel McCamley, ENP – Vice President David Jones, ENP – Senior Consultant Tim Gundlach – Senior Consultant. A little about Kimball…. Formed in 1953 as an A & E company HQ in Ebensburg, PA

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Next Generation 9-1-1 Consideration Points for the State of Florida

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  1. Next Generation 9-1-1 Consideration Points for the State of Florida L. Robert Kimball and Associates Joel McCamley, ENP – Vice President David Jones, ENP – Senior Consultant Tim Gundlach – Senior Consultant

  2. A little about Kimball… • Formed in 1953 as an A & E company • HQ in Ebensburg, PA • T & T Division started in 1997 – Kevin Murray & Brian Bark • Today - 4 Divisions / 600 + employees • Our Division - 130 + employees, 40 ENP’s, 4 PMP’s (12 in training), 2 CCNA’s • Regional offices - 5 in PA, Melbourne, Wash DC, Richmond, Nashville, Dallas

  3. What is NG 9-1-1? • A system of systems or network of networks • Calls for a change in the methodology to deliver a 9-1-1 call to a PSAP • Migrate from the traditional analog network to an IP enabled digital network • Lays foundation for future data requirements of 9-1-1

  4. NG9-1-1 Isn’t • Going to put all of us out of work • Going to use the internet per se • Going to keep trying to put a square peg in a round hole (wireless, VoIP) • Going to go away, the public is demanding it by adopting new technologies

  5. What is The Definition of NG9-1-1? • I don’t care but it better: • Improve public safety • Make a call takers job easier • Make response quicker, better and more efficient • Break down jurisdictional boundaries and silos of critical information • Enable the seamless exchange of information • Provide better service to the public

  6. Where Are Most NG9-1-1 Projects Taking Place?

  7. Where? • National DOT Project • County Level • Regions • Statewide

  8. Options for consideration……. • Myflorida.net – Agreement w/LEC(s) • Intrado IEN • LEC network • ILEC / CLEC / CATV • State or Region – Fiber/Microwave transport • Others

  9. The US DOT Project • Booz Allen Hamilton • Leading technology and management consulting company • National Emergency Number Association • The “National Voice” of the 9-1-1 community • L. Robert Kimball & Associates • Leader in design and implementation of E9-1-1 / IP-based E9-1-1 systems • Texas A&M University Internet2 Technology Evaluation Center • Developer of a prototype NG9-1-1 system

  10. NG9-1-1 Project: Overview • The Booz Allen Hamilton team (NENA , Kimball, and Texas A&M University) have been contracted to develop and validate requirements for NG9-1-1, define a system architecture, and develop a transition plan that considers responsibilities, costs, schedule, and benefits for deploying IP-based emergency services across America. The following tasks are included: Task 1: System Architecture Development Revision of the Concept of Operations (ConOps) Definition of functional requirements / high-level architectural design Task 2 / 4: Transition Analysis Estimation of the NG9-1-1 benefits and costs Identification of critical system deployment issues Development of plan for transitioning from today’s 9-1-1 to NG9-1-1 Task 3: Design and Demonstration of “Proof-of-Concept” Design, development, and demonstration “Proof-of-Concept” system

  11. US DOT NG9-1-1 Project Objectives Capitalize on advances in technologies that: • Enable 9-1-1 calling from any networked communication device. • Enable geographic-independent call access, transfer, and backup among PSAPs. • Encourage a flexible, open, non-proprietary and secure system architecture and deployment of and interoperable internetwork. • Foster increased coordination and partnerships within the public safety community • Encourage standards coordination & interoperability across the U.S. and with other emergency services network providers in Canada and Mexico

  12. NG9-1-1 Project: The Approach http://www.its.dot.gov/ng911/ng911_pubs.htm

  13. Kimball NG Projects • State’s – Delaware, Indiana, Maine, Maryland, Minnesota, Missouri, Montana, New Mexico, Pennsylvania, South Carolina, Tennessee • Region’s - Quad Cities (Illinois), Allegheny County (Pennsylvania), Greater Harris County (Texas), NCTCOG (Texas), District of Columbia, Snohomish County (Washington)

  14. NG 9-1-1 Challenges and Lessons Learned • Funding • Timing • Traditional 9-1-1 service providers • Changes in traditional roles • Call taker • PSAPs • State • How to coordinate? State, Region or County? • Equipment procurement – Am I buying the right thing? • Changing the mindset

  15. Remember to think about….. • Radio • ALI • GIS (Next Gen GIS?) • Open Architecture and Standards based • Redundancy • Diversity • Connectivity to other networks

  16. Where to go from here? • Assessment – figure out what the options are • Strategic Planning – given the options what is the best path forward • Design and Procurement – open and competitive • Implementation – oversight and contract compliance • Management and Maintenance – ongoing operations Seek Assistance if overwhelmed

  17. The Road Ahead • Keep an eye on the Federal DOT project • Keep the issue about improving public safety • Challenge the entrenched players who don’t want to change • Embrace the change, it is going to happen and has to happen whether we want it to or not

  18. Questions??

  19. Thank you To contact us in Florida: Tim Gundlach L. Robert Kimball & Associates, Inc 200 South Harbor City Blvd. Melbourne, Florida 32901-1389 321-733-4448 www.lrkimball.com

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