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One country, two systems. Cultural Values in Chinese and HK TV Commercials Kara Chan, Hong Cheng. Why study cultural values in advertising?. Values: shared ideas about what is morally right and desirable or what “ought to be” (Klopf, 1995)
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One country, two systems Cultural Values in Chinese and HK TV Commercials Kara Chan, Hong Cheng
Why study cultural values in advertising? • Values: shared ideas about what is morally right and desirable or what “ought to be” (Klopf, 1995) • Cultural value: “governing ideas and guiding principles for thought and action” (Srikandath, 1991) that “permeate a culture” (Porter & Samovar, 2000) • Cultural values in advertising: “a powerful force that shape consumers’ motivations, life-styles, and product choices (Tse, Belk & Zhou, 1989) • Advertising: a “distorted mirror’’ of cultural values, only reflecting certain lifestyles and values that serve sellers’ interests (Pollay, 1986, 1990)
Four main groups of studies on cultural values in advertising • Compare values in Eastern and Western cultures • Focus on values in one selected country • Focus on a selected product category or a selected value • compare cultural values in similar cultures
Why China and HK ? • HK’s influences on China • Handover: any impact on HK’s advertising • only one study on China, HK and Taiwan’s print advertising in 1989
Research questions • What are the differences between the cultural values reflected in Chinese and Hong Kong TV commercials? • What factors account for the differences, if any?
Hypotheses • Hong Kong commercials use more Western values • Chinese commercials use more utilitarian values • Chinese commercials reflect a more rapid change in values
Sampling of commercials • Chinese: CCTV, GTV and ZTV • Hong Kong: TVB Jade and Pearl, ATV Home and International • 1993 and 1998 summer and winter • Chinese sample: 727 commercials • 323 in 1993; 404 in 1998 • Hong Kong sample: 660 commercials • 320 in 1993; 340 in 1998 • Total: 1387
Coding • Coding frame: 32 cultural values from Cheng and Schweitzer’s (1996) • Unit of analysis: individual commercial • Code 1 most dominant value for each ad • Coded by two pairs of coders • Inter-coder reliability: 87% for Chinese sample, 88% for HK sample
Difference between Chinese and HK commercials • China: use more collectivism, courtesy, family, modernity, natural, nurturance, patriotism, respect for elderly, technology and work (more symbolic values) • HK: use more adventure, beauty, convenience, economy, effectiveness, enjoyment, health, quality, safety and sex (more Western values)
Change in cultural values • China • 10 out of 32 values have significant change in percentages over the time period • two dominant values -- “family” and “technology” doubled in 1998 • HK • 5 out of 32 values have significant change in percentages over the time period • all dominant values did not show change
Result of hypothesis testing • H1: accepted, HK ad more Westernized • H2: rejected, HK ad more utilitarian and Chinese more symbolic • H3: accepted, Chinese ad reflect more change over time
Factors influence change in cultural values • Using two-way analysis of variance, with product category and time as moderating variables • product category more influential; time less influential • same product category tend to use the same set of cultural values over the period of five years
Influence of product category is different in Chinese and HK commercials
Conclusion • China and HK commercials are very different • HK: a mature consumer market in a capitalistic environment; western product/commercial origin; back to basic approach • China: a developing consumer market in a socialist society; establishing brand images and associating with certain lifestyles • product category more influential than time (new finding) • Handover in 1997 does not have strong impact on cultural values of HK TV advertising