480 likes | 501 Views
Psychological Types & Negotiations: Conflicts and Solutions Suggested by the Myers-Briggs Type Indicator Prof. John Barkai William S. Richardson School of Law University of Hawaii. The four basic personality types. Characteristics of the Myers-Briggs Psychological Types.
E N D
Psychological Types & Negotiations:Conflicts and Solutions Suggested by the Myers-Briggs Type IndicatorProf. John BarkaiWilliam S. Richardson School of LawUniversity of Hawaii
Myers-Briggs Preferences Extraversion – Introversion Sensing – Intuitive Thinking – Feeling Judging - Perceiving E – I S – N T – F J - P
Distribution of MBTI Types -Total Source: Center of Applications of Psychological Type - 2006
Points of View Viewing through type When you are really frustrated by another person’s behavior or comments, You probably are not seeing things from their point of view.
十人十色 Juu-nin to-iro Ten people, ten colors
BARKAI'S THESIS: People with certain preferences [combinations of letters] are more likely to have certain psychological needs or interests in negotiations
They may consider, decide, and act in rather predictable patterns. If you understand the patterns, you are better able to reduce and resolve conflicts.
Extraversion or Introversion E -I
Extraverts Outer directed Energy & excitement Love "people" action Introverts Inner directed Quiet People drain them Description
Extraverts Fast & talkative Think out loud Ready, fire, aim Introverts Slow & quiet Internally thoughtful Ready, ready, ready Communication Style
Extraverts Small talk is ok Ask open-ended questions Impasse? Change energy Introverts Draw them out Give them time to think Send it in writing Working with them
Extraverts Slow down & listen Warn them about you Get them to brainstorm Introverts Be clear & forceful Once is not enough Smile Tips for you
Judgment or Perception J-P
Judgers Like control & structure Want to get it decided Aggressive at decisions Perceivers Want more information Keep options open Dislike schedules Description
Judgers Discuss aggressively Quick to decide Blame someone else Perceivers Informal style Love to brainstorm Discuss contingencies Communication Style
Judgers They need structure Get details before closure They sound more definite than they are Perceivers Don't constrain them Last minute changes Help them select options Working with them
Judgers Have all the facts? Avoid fast conclusions Allow others some time Perceivers Reduce the options Assert your preferences Just pick one Tips for you
Sensing or Intuition S-N
Sensors The 5 senses Practical reality Status quo Intuitivies Possibilities See the Big Picture Theoretical overview Description
Sensors Hear things literally Step-by-step They don't brainstorm Intuitives Jump around a lot Hear things figuratively Consider facts as limits Communication Style
Sensors Stay in "here-and-now" A concern for history Factual & detailed Intuitives Brainstorm novel ideas Metaphors & analogies Assist getting to action Working with them
Sensors More than just the facts Peel the onion Same fact cuts both ways Intuitives Stick to the issues Settle easy things first Don't overlook details Tips for you
Thinking or Feeling T-F
Thinkers Objective Logical Focus on the task Feelers Subjective values Harmony Sociable & friendly Description
Thinkers Brief & concise Impersonal terms Pros & Cons Feelers Talk story Friendly Perhaps time consuming Communication Style
Thinkers Be logical & organized Cost-benefit analysis Avoid emotions Feelers Be interested in people Start with agreements Don't criticize them Working with them
Thinkers Allow some emotions Find out what they feel Any "people" issues? Feelers Don't take it personally Be brief & don't repeat Forget harmony this time Tips for you
Zig-Zag Pattern forPresenting Information Sensing Intuition Thinking Feeling