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Annual Members Meeting Thursday 8 th March 2012

Join us for the Annual Members Meeting on Thursday, 8th March 2012 at The Terrace. Meet key members of the Worsley Park team, review 2011 and learn about plans for 2012. Submit your questions in advance.

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Annual Members Meeting Thursday 8 th March 2012

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  1. Annual Members MeetingThursday 8th March 2012

  2. Annual Members Meeting • 8th March 2012 • The Terrace • 19.00 for 19.30 • An opportunity to: • Meet key members of the Worsley Park Team • Review 2011 • Plans and intentions for 2012

  3. Annual Members Meeting – Pre-meeting presentation Contents: • Off course 2011 2012 • On course 2011 2012 • United Utilities – West East Link Main • Food and beverage 2011 2012 • Thank you • Questions

  4. Off Course 2011 • Individual membership rates maintained • Net gain in membership numbers – bucking local and national trends • Preserved a strong competition and social menu • Positive and interactive meetings with officials • Continued to support/coordinate member ‘away trips’ (Forest of Arden) • 2011 Membership Satisfaction Survey – feedback received and directly used to impact areas of investment and focus • Increased levels of participation with more positive feedback • Highlighted friendly and consistent service through operation • Key playing surfaces (greens, tees fairways) ranked highly versus estate • Desire for value for money • Requested further improvements to areas of the course • Uplift to member honours boards • Improved current ‘practice’ provision • Invested in gym machinery

  5. Off Course 2012 Continuing to evaluate all aspects of our product and service provision and seeking every opportunity to improve club life where practicably possible: • Individual membership rates held • Partner, Intermediate and Junior rates reduced • Member newsletter to be refreshed • Improved communication tools and online booking facilities • New buggy fleet and hire stocks • Range enhancements completed and machinery updated • Locker availability remedied • Sports and Spikes – refurbishment

  6. On Course 2011 • Extensive improvements to fairway and semi-rough drainage • 1x heavy sand application through growing season • Continued fairway feeding programme to improve turf quality • In-house programme of sand applications to walk on/walk off areas • Replaced key pieces of mowing equipment • Concentrated on health and consistency of playing surfaces – acknowledged improvement from an independently appointed agronomist and Member Satisfaction Survey results

  7. On Course 2012 Central to membership enjoyment is the presentation and quality of the golf course – great improvements were made during 2011 and efforts in this direction will continue with further planned attention and investment in 2012 • Re-profile, drain and replenish bunkers – key impact starting green side • Remove poorly positioned bunkers from layout • Continue fairway feeding programme • In-house improvements to high wear areas – pedestrian routes • Continue to Improve health and characteristics of all playing surfaces inline with independent agronomists suggestions

  8. United Utilities – West East Link Main • 2011 • Course snagging completed with course contractor/UU • Tree planting scheme completed – maintained under contract • Reinstatement works completed • Course to return to original layout May 2011 • 2012 • Play from original layout throughout season • Reinstatement works monitored and managed for effectiveness • Tree planting scheme maintained under contract • Pipe installation ‘guarantee’ to begin

  9. Food and Beverage - 2011 • Maintained number 1 guest satisfaction within Marriott UK – 5th year running • Bigger and better Food and Drink Festival in 2011 • Utilised The Terrace when not in use to show live sports • Wine evening • Christmas Markets • Sports calendar with promotions • Tribute night – July 2011 • Ladies lunches • Support member competitions • Wine and Dine continues.

  10. Food and Beverage – 2012 The food and beverage team works extremely hard to refine and improve the offerings that they make available for you. In 2012 the team aims to: • Continue to support key member competitions – Pimms etc. • Free room hire for members continues - The Terrace • Double discount in school holidays' for members – take advantage. • Wine events for members – dates to be confirmed • Wine and Dine deal - The Dining Rooms.

  11. Thank you It would be remiss to not take this opportunity to express the thanks of the golf team and the wider team at Worsley Park for the continued efforts of your club officials and the general committee and indeed you the membership for your continued patronage. Best wishes for the 2012 season…

  12. Questions • Questions for the Annual Members Meetings are invited but in order to provide a thorough and appropriate response it is requested that all questions will be submitted as follows: • Received by email before 19.00 on Tuesday 6th March • Emailed to: • adam.moule@marriotthotels.com • tim.ashwin@marriotthotels.com

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