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TOPIC PROFESSIONAL ORIENTATION MIND SETs. Categorizing employees by whether they serve primarily internal or external organization clients. Internal Value Employees ( IVEs ) PROFILE Technical work Schedule/routine Right answers Work alone & self-sufficient Implementation Org cost centers.
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TOPIC PROFESSIONAL ORIENTATION MIND SETs
Categorizing employees by whether they serve primarily internal or external organization clients
Internal Value Employees (IVEs) PROFILE • Technical work • Schedule/routine • Right answers • Work alone & self-sufficient • Implementation • Org cost centers
External value employees (EVEs) PROFILE • Profit generators • Networkers & deal-makers 3. Strategic, big pix perspective
Judgment calls • Power-using • Competitive & Social Darwinist • Often play by their own rules
HELP IVES to: • Relate to external clients • Participate on virtual teams • Focus on who > how • Convert internal value into external value (profit) via tech consulting & interpretation • Engage in dialogues with EVEs
HELP EVEs to: • Collaborate with IVEs • Empower IVEs • Focus on people > profit • Minimize their responsibilities to people
IVE/EVEs &EVE/IVEs • Virtual teams • C.O.R.E. (Communication, Organization, REality) • Hire learners> specialists
OD #1 IVE or EVE?
OD #2 HEIDI ROLLINS Chicago Lake Michigan Bank
“In college I majored in accounting, which I practiced when I first joined CLMB. But I got the itch to work on loans-- especially specialty loans with entrepreneurs and new start-ups. I’d be a lot more valuable to CLMB if they’d just let me network more. But the bank’s risk profile is too conservative for that to happen.”