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Texas Department of Information Resources Board Meeting

Texas Department of Information Resources Board Meeting. 9:30 a.m., February 7, 2013 Room 1-104, W.B. Travis Building 1701 North Congress Avenue. Executive Director’s Report. Karen W. Robinson Executive Director. 3.1. Executive Director’s Report.

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Texas Department of Information Resources Board Meeting

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  1. Texas Department of Information ResourcesBoard Meeting 9:30 a.m., February 7, 2013 Room 1-104, W.B. Travis Building1701 North Congress Avenue

  2. Executive Director’s Report Karen W. Robinson Executive Director DIR Board Meeting | February 7, 2013 3.1

  3. Executive Director’s Report • Next Board Meeting – Thursday, May 30, 2013(unless a special meeting is necessary) 3.2 • Report on Agency Performance • Employee Recognition • Chief Operating Office • Yolanda Barrera, CCTS Operator (Communications Technology Services) • Tanya Skaarup, Project Manager (Program/Portfolio Management Office) • Willie Adams, Business Analyst(eGovernment/Texas.gov) • Mario Gutierrez, Contract Manager(Technology Sourcing Office) • Eddie Block, Assistant CISO(Chief Information Security Office) • Chief Administrative Office • Endi Ollis, Research Specialist (Technology Planning, Policy and Governance) • P. J. Vilanilam, Systems Analyst (Technology Planning, Policy and Governance) • Chief Financial Office • Reggie Pegues, Director of Accounting DIR Board Meeting | February 7, 2013 Executive Director’s Report

  4. Audit Update Andrew Dimas Director of Internal Audit DIR Board Meeting | February 7, 2013 4.1

  5. Finance Update Nick Villalpando Chief Financial Officer DIR Board Meeting | February 7, 2013 4.2

  6. FINANCIAL STATEMENT HIGHLIGHTS: FY13 YTD (END OF Q1)Budget Status as of November 30, 2012 4.3 • Revenue • Overall agency operating revenue trending 5% over operating budget • Technology Sourcing (Cooperative Contracts) – on target with budget • Communications Technology Services (TEX-AN and CCTS) – on target with budget • Technology Center Services (Data Center) – positive variance of 27% • Due to customer demand exceeding original appropriations and results of DCS True-Up • Expenditures • Collective agency perspective – operating expenditures are trending slightly under budget (<1%) DIR Board Meeting | February 7, 2013 Finance Update

  7. FINANCIAL STATEMENT HIGHLIGHTS: FY13 YTD (END OF Q1)Operating Results as of November 30, 2012 4.4 DIR Board Meeting | February 7, 2013 Finance Update

  8. FINANCIAL STATEMENT HIGHLIGHTS: FY13 YTD (END OF Q1)Discussion and Approval of Budget Amendments 4.5 • For Board Approval • Amendment 1 • Increase Data Center Services Gross Revenue by $42 Million • Increase Data Center Services Cost of Services by $40.8 Million • Increase Data Center Services Net Revenue by $1.2 Million • Reflects customer demand exceeding original appropriations and results of DCS True-Up • ACTION: Staff requests Board approval of Amendment 1 • For Reporting PurposesThe following amendment was approved by the Executive Director pursuant to the budget amendment policy – Board approval not required • Amendment 2 • Reclassification of $165,000 professional fees budget to telecom infrastructure DIR Board Meeting | February 7, 2013 Finance Update

  9. State Strategic Plan Advisory Committee Lori Person Chief Administrative Officer DIR Board Meeting | February 7, 2013 5.1

  10. State Strategic Plan Advisory Committee 5.2 The executive director shall appoint an advisory committee to assist in the preparation of the state strategic plan. The members of the advisory committee must be approved by the board and must include officers or employees of state government. — Texas Government Code §2054.091(d) • Collaborative body to advise DIR on SSP development • Diverse membership • Texas state agency • State university system/institution of higher education • Federal agency • Local government with knowledge of computing/telecommunications • Resident not employed by the state or the computing/telecommunications industry • Computing/telecommunications industry • whose company does not sell to the state • whose company sells to the state • ACTION: Approval of Advisory Committee Roster DIR Board Meeting | February 7, 2013State Strategic Plan Advisory Committee

  11. Texas Administrative Code Martin Zelinsky General Counsel DIR Board Meeting | February 7, 2013 6.1

  12. Texas Administrative Code 6.2 • Rules Proposed for Amendment and Publication • 1 TAC 203 – Management of Electronic Transactions and Signed Records – ACTION • Rules Proposed for Repeal/Replacement and Publication • 1 TAC 207 – Telecommunications Services – ACTION DIR Board Meeting | February 7, 2013Texas Administrative Code

  13. Chief Operating Office Update Carl Marsh Chief Operating Officer DIR Board Meeting | February 7, 2013 7.1

  14. DATA CENTER SERVICESProjects – Solution Request Pipeline END OFAug END OFAug END OFAug END OFSep END OFSep END OFSep END OFOct END OFOct END OFOct END OFNov END OFNov END OFNov END OFDec END OFDec END OFDec 7.2 DIR Board Meeting | February 7, 2013 Chief Operating Office | Data Center Services

  15. DATA CENTER SERVICESService Requests 7.3 DIR Board Meeting | February 7, 2013 Chief Operating Office | Data Center Services

  16. DATA CENTER SERVICESCustomer Satisfaction 2012 2011 7.4 DIR Board Meeting | February 7, 2013 Chief Operating Office | Data Center Services

  17. DATA CENTER SERVICESServer Consolidation 7.5 • Data Center Network Improvements Completed • Xerox implemented architecture overhaul of ADC/SDC networks to increase capacity, security, flexibility and resiliency • Security • Increased ADC/SDC Local Area Network backbone to 10Gbps • Increased datacenter-to-datacenter replication capacity by 150% DIR Board Meeting | February 7, 2013 Chief Operating Office | Data Center Services

  18. Texas.gov 7.6 • Year over year (Q1) • Visits up 6.8% • Transactions up 7.8% • Cumulative state share • $139Mthrough FY13 Q1 • Forecasted $159M through FY13 • Increased Customer Input – DPS and DSHS • Executive Steering Committee (3 customer members) • Project Review Board (2 customer members) DIR Board Meeting | February 7, 2013 Chief Operating Office | Texas.gov

  19. Technology Sourcing Office 7.7 • Cooperative Contracts • Customer purchases Q1-FY13 = $417.1M State Agencies = 23.9% of Purchases • Cost savings Q1-FY13 = $66.5M State Agencies = 24.5% of Savings • Percent HUB purchases Q1-FY13 = 28.9% • Average cost-recovery rate for Q1-FY13 YTD = .40% • RFOs of interest • Cloud Services RFO responses due end of January • Deliverables-Based IT Services (DBITS)– contract negotiations underway • Information Technology Staff Augmentation Contracts (ITSAC) RFO is scheduled to be released in late January • Dell and Lenovo Branded Contracts executed with new pricing options, including pre-negotiated volume discounts and fixed-price, deeply discounted laptop and desktop offerings with standard configurations • Enterprise Contracts • Service provider contracts for Data Center Services – adjustment of initial baseline costs – ACTION DIR Board Meeting | February 7, 2013 Chief Operating Office | Technology Sourcing Office

  20. Communications Technology Services Actual Projected 7.15 • DIR Security Operations Center Services • Enhanced network security applications and processes at Data Centers • Implementation of VoIP system upgrade • Enhanced unified communications DIR Board Meeting | February 7,2013 Chief Operating Office | Communications Technology Services

  21. Information Security 7.16 • State of the State Webinar on Gartner Assessment Trends • Attended by Executive Directors, Information Security Officers and Information Resource Managers • 77 attendees with feedback rating average of 4+ (on scale of 1-5) • Cybersecurity Exceptional Item Requests • Two requests totaling $9.8M • Funds additional state security assessments, updates to security standards, awareness and training • Chief Information Security Officer • Candidate search underway DIR Board Meeting | February 7, 2013 Chief Operating Office | Information Security

  22. Program & Portfolio Management Office 7.17 • Data Center Services • Office 365 Deployments – 20,221 email boxes added in Q1-FY13 • OAG Email Migration to Outlook 2010 completed in January (~6,200 accounts) • Technology Sourcing Office • SAO HUB Audit • SAO Cooperative Contracts Audit • DBITS RFO • Cloud Services RFO • RFO Planning & Resource Management Tool Automation • Salesforce Contract Content Refresh • Enterprise • Search Engine Improvements  will narrow results by 53% (no duplications) • Online Marketplace DIR Board Meeting | February 7, 2013 Chief Operating Office | Program & Portfolio Management Office

  23. Legislative Update Lori Person Chief Administrative Officer DIR Board Meeting | February 7, 2013 8.1

  24. Legislative Update 8.2 • Budget for FY2014/15 • Sunset Advisory Committee Meeting (January 9) • Adopted all recommendations • Legislation Tracking • 1,000+ total bills filed as of 1/31 • 62 bills related to DIR and/or technology in general • Online tracking tool • Legislative Recommendations Source: Biennial Performance Report • Open Data • Social Media • Data Management (SB 279 Watson) • Infrastructure Source: SB 988 Report • Cybersecurity Source: Legislative Appropriations Request • Cybersecurity Exceptional Items DIR Board Meeting | February 7, 2013 Legislative Update

  25. Key Dates 8.3 February 5Senate Finance Committee hearing March 8Deadline for filing bills May 27 83rd Legislative Regular Session concludes June 16 Last day governor can sign or veto bills September 1 Beginning of fiscal year 2014 September 26Bills without effective dates become law DIR Board Meeting | February 7, 2013 Legislative Update

  26. SINCE LAST BOARD MEETINGCommunications Leadership | Agencies | Institutions of Higher Education | Local Governments | K–12 Education | Citizens | Staff STAFF ANNOUNCEMENT STATE AGENCY LEGISLATIVE DIR Dialog •54% open rate • 15% click-through rate Palestine Herald-Press Article • Open Rate – N/A News for State Agencies •31% open rate • 16% click-through rate Fiscal Year-End Highlights •34% open rate • 17% click-through rate 8.4 DIR Board Meeting | February 7, 2013Legislative Update

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