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Safe - clean - healthy - prosperous - excellent - Creating a better Southend

The Provision of Residential Housing in the Borough Housing Benefit Mavis Bishop – Customer Relations Manager. Safe - clean - healthy - prosperous - excellent - Creating a better Southend. What is it? Financial help for individuals towards rent

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Safe - clean - healthy - prosperous - excellent - Creating a better Southend

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  1. The Provision of ResidentialHousing in the BoroughHousing BenefitMavis Bishop – Customer Relations Manager Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  2. What is it? • Financial help for individuals towards rent • Administered by the Local Authority on behalf of Central Government What is it for? • To provide assistance to people and families on a low income to retain a roof over their head Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  3. Who Does it Help? • Council Tenants 4550 • Tenants of Registered Social Landlords and HAs 2160 • Tenants of the Private Rented Sector 7200 • Working People on a low wage • People who move in and out of work • People unable to work • Pensioners Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  4. Who Can Claim It? • People who have a liability to pay rent and • Who are on a low income, and • Have capital and savings of less than £16,000 Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  5. Our Customers • Single persons, couples and families • Employed, unemployed, elderly, young and people with a wide range of disabilities • The common factor is that they all live in the Borough and have a low income • Our customers are not static – whilst those in secure accommodation may stay in one home for years, there is considerable turnover amongst claimants • Both in terms of moving in and out of benefits, and • Movement between sectors • The type of accommodation they occupy is predominantly 1-2 bedrooms (76%); 3 bedrooms (21%) Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  6. Our Landlords • The Council is the largest landlord with 6,300 rental properties and 500 leasehold properties • RSLs and HAs have 3,400 rental properties • 2,200 Private Landlords currently let to benefit claimants Safe -clean- healthy - prosperous - excellent-Creating a better Southend

  7. Issues • Supply of affordable good quality accommodation • Rent Levels - Top up / Discretionary Housing Payments / Local Housing Allowance • Hard to reach groups Safe -clean- healthy - prosperous - excellent-Creating a better Southend

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