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S A M P L E High-Level Milestone Report

S A M P L E High-Level Milestone Report. S A M P L E Service Area Specific Milestone Report Ambulatory Services. Milestones Completed Date Due Consolidate Ground West Clinic front Desk Operations 1 Established committee to assist with consolidation 03/01/99

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S A M P L E High-Level Milestone Report

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  1. S A M P L EHigh-Level Milestone Report

  2. S A M P L EService Area Specific Milestone Report Ambulatory Services Milestones Completed Date Due Consolidate Ground West Clinic front Desk Operations 1 Established committee to assist with consolidation 03/01/99 2, 3 Requested modifications for planned pilot and confirmed timing and location 03/08/99 4 Communicated “Case for Change” and introduced roles and responsiblities to committee 03/10/99 Occupational Medicine 5 Completed business plan for Integrated Occupational Medicine Service (IOMS) 02/08/99 6 Presented (at COO meeting) business plan for IOMS 02/22/99 Both milestones noted 03/12/99 ACS Staffing Initiative 7 Developed sizing plan 03/03/99 8 Finalized department activity survey 03/05/99 Interpreter Services 9 Completed the “Last Minute” tracking report 03/17/99 10 Reduced agency usage from 24% to 21% (latest figures as of 11/98) 03/17/99 Maternity Support Services (MSS/MCM Proposed Initiative) 11 Developed preliminary business plan/proposal 03/15/99 12 Received buy-in from Julia Henion 03/16/99 13 Develop and submit preliminary value proposition to Steering Committee 03/22/99 Volunteer Services 14 Increased elderly recruiting and devised additional roles that meet the volunteers’ 03/10/99 and departments’ needs

  3. S A M P L EService Specific Milestone Report(Continued) Milestones Incomplete Westwood Clinic 1 Capture OB revenue Interpreter Services 2 Improve the information systems (CARS) and processes supporting scheduling Date Due 02/26/99 03/01/99 Action Plan A letter of understanding has been signed. A roster of all patients seen during the time period being reviewed will be sent to UWP by 03/31/99. The programming and testing to complete this initiative is nearly complete (90%). Mamae Teklemariam, Ken Bass and John Luker will review performance of the system by 04/15/99 to decide if the current CARS functionality is sufficient to meet Interpreter Services user requirements. If not, Interpreter Services will need to rely upon the scheduled roll-out of the EPIC scheduling software.

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