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TELEKOM MALAYSIA BERHAD

TELEKOM MALAYSIA BERHAD. INTRODUCTION TO TM IPTV. PRESENTATION AGENDA. 1.0 Background. 52. WHAT IS IPTV ?. IPTV (Internet Protocol Television) is a system where a digital television services is delivered using the Internet protocol over a network.

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TELEKOM MALAYSIA BERHAD

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  1. TELEKOM MALAYSIA BERHAD INTRODUCTION TO TM IPTV
  2. PRESENTATION AGENDA
  3. 1.0 Background
  4. 52 WHAT IS IPTV? IPTV (Internet Protocol Television) is a system where a digital television services is delivered using the Internet protocol over a network IPTV services may be classified into three main groups: live television, with or without interactivity related to the current TV show; time-shifted television: catch-up TV (replays a TV show that was broadcast hours or days ago), start-over TV (replays the current TV show from its beginning); video on demand (VOD): browse a catalog of videos, not related to TV programming. IPTV service was launched on 24/3/2010 which is part of UniFi triple play.
  5. 2.0 Overview of tm iptv services
  6. 2.1 TYPICAL CONSUMER UNIFI SET UP TM STB MAC Address = 00-07-63-XX-XX-XX
  7. 2.2 Appearance of the EC2108E STB
  8. 2.2 Appearance of the EC2108E STB(cont) Uncovered front panel of the EC2108E STB
  9. 2.2 Appearance of the EC2108E STB(cont)
  10. 2.2 Appearance of the EC2108E STB(cont)
  11. 2.3 Remote Control
  12. 2.3 Remote Control (cont)
  13. 2.3 Remote Control (cont)
  14. 2.3 Remote Control (cont)
  15. 2.4 HyppTV OFFERING Interactive Channels Video on demand (VOD) Pay Per View Latest Movies Video on demand (VOD) SVOD / SOD / Free VOD LIVE TV Channels Free LIVE TV Channels Premium Premium channels(36 ) BBC Knowledge BBC Lifestyle CBeebies STAR Chinese Movies 2 STAR Chinese Channel Channel [V] Taiwan Fashion TV HD MUTV Warner TV Screen RED BabyFirst TV iConcerts HD UTV Movies UTV Bindass Jaya Max Universal Channel HD SETI MNC International FOX Crime HD tvN HD Nat Geo Adventure HD Nat Geo Music Syfy HD SS Music Nick Jr. Al- Jazeera EMAS MTVN HD TVB 8 Trace Sports HD The Capital France 24 UTV Stars Outdoor Channel HD (New) KidsCo (New) EC Inspirasi (New) A. Subscription VOD(SVOD) Movies 1. Hollywood Package 2. Malaysian Package Knowledge 1. Knowledge-Nature Package Kids 1. Dino 2. Animasi 3. Galaxy Malaysian 1. Series – Malaysian Package 2. Series – Aksi Package B. Series On Demand (SOD) 1. Series-Hollywood Premiere 2. Series-Hollywood 3. Series-Asian C. Free VOD 1. Knowledge-BBC HD Package 2. Sport – Free View 3. News - FokusHariIni A. Local channels (12) Free-to-air TV1 TV2 TV3 NTV7 8TV TV9 TV Al-Hijrah Local Bernama TV Hikmah Radio Hot FM Fly FM One FM Dushh FM Red FM Suria FM 988 FM Capital FM B. International channels (7) DWTV Asia+ Channel News Asia Australia Network Euronews Travel Channel HD Luxe.TV HD Bloomberg TV 3 types of TVOD 1. Hollywood Latest 2. Malaysian Latest 3. Asian Latest 19 channels Malaysian History Play Games Flight Info WaktuSolat TED.com News Headlines Ilham Bicara The Making Of Cinema Movie Trailers TryMasak Facebook i-Contest You Tube B-Smart TV 1 Info Trafik Dictionary.com Weather Forecast Horoscope Top 5 channels TV3 TV1 8TV NTV7 TV2 New content launched in Dec 2012: [Premium channels] Outdoor Channel HD, KidsCo, and EC Inspirasi. Summary: Channels (66 = 20HD + 46SD), Interactive (18), radio (8) and VOD (17).
  16. 2.5 HyppTV Promo Package Platinum Package Ruby Package 1.. BBC Knowledge (Channel 141) 2. BBC Lifestyle (Channel 140) 3. CBeebies (Channel 130) 4. BabyFirst (Channel 131) 5. STAR Chinese Mov2 (Channel 151) 6. STAR Chinese Chl (Channel 150) 7. Channel [V] Taiwan (Channel 152) 8. Fashion TV HD (Channel 143) 9. iConcerts HD (Channel 146) 10. UTV Movies (Hindi) (Channel 191) 11. UTV Bindass (Hindi) (Channel 192) 12. Jaya Max (Tamil (Channel 190) 13. tvN HD (Channel 181) 14. EMAS (Channel 104) 15. SETI (Channel 153) 16. Nat Geo Music (Channel 147) 17. Nat Geo Adventure HD (Channel 148) 18. MNC International Chl (Channel 112) 19. MTV Live HD Channel 149) 20. Screen Red (Channel 180) 21. Warner TV (Channel 162) 22. Universal Channel HD (Channel 163) 23. Syfy HD (Channel 165) 24. Fox Crime HD (Channel 164) 25. Nick Jr. (Channel 132) 26. MUTV (Channel 170) 27. Al – Jazeera (Channel 126) 28. Trace Sports HD (Channel 171) 29. TVB 8 (Channel 154) 30. The Capital (Channel 127) Now International (Channel 155) Now Mango (Channel 156) Now Hairun (Channel 157) SCM Legend (Channel 131) tvb8 (Channel 154) STAR Chinese Channel (Channel 150) Channel [V] Taiwan (Channel 152) Screen Red (Channel 180) SETI (Channel 153) HyppGold (Video On Demand)
  17. 2.6 HyppTV FEATURES & DESCRIPTION
  18. 2.7 UNICAST AND MULTICAST OF IPTV SERVICE List of TSTV Channel = 25 channel 1. Channel News Asia; 2. Bernama TV; 3. Euronews; 4. Fashion TV; 5. Fashion TV HD; 6. Luxe.TV HD; 7. Travel Channel HD; 8. iConcerts HD; 9. UTV Movies; 10. UTV Bindass; 11. Jaya Max; 12. SETI; 13. MNC International; 14. Nat Geo Music; 15. Nat Geo Adventure HD; 16. Nick Jr.; 17. EMAS; 18. Al- Jazeera; 19. tvN HD; 20. SS Music; 21. MTV Live HD; 22. France 24; 23. Outdoor Channel HD; 24. UTV Stars; 25 . EC Inspirasi List Of Catch Up TV = 24 channel 1. Bernama TV 2. Euronews 3. Fashion TV 4. Fashion TV HD 5. Luxe.TV HD 6. Travel Channel HD 7. iConcert HD 8. UTV Movies 9. UTV Bindass 10 . Jaya Max 11. SETI ( you can only watch up to 3 Days back) 12. MNC International (you can only watch up to 24 hours back) 13 . tvN HD (you can only watch up to 3 Days back) 14. Nick Jr. 15. EMAS 16. Al-Jazeera 17. SS Music 18. MTV Live HD 19. Nat Geo Music (you can only watch up to 3 Days back) 20 . Nat Geo Adventure HD (you can only watch up to 3 Days back) 21. France 24 22. Outdoor Channel HD (you can only watch up to 14 Days back) 23. UTV Stars (you can only watch up to 14 Days back) 24. EC Inspirasi (you can only watch up to 14 Days back)
  19. 2.8 IPTV CURRENT INFORMATION(as of Dec 2012)
  20. 2.9 Accessing the Configuration Page Use the remote control of the STB to enter #1397# and the password 8288 sequentially, the STB Configuration page appears.
  21. 2.9 Accessing the Configuration Page(Cont) Main menu for STB configuration
  22. 2.10 Saving Settings To save the changed settings, enter the password 3008 in the password text box, and then click Save. If the message "successful!" is displayed, it indicates that the changed settings have been successfully saved. If the message "password error!" is displayed, you need to enter the correct password and try to save the changed settings again.
  23. 2.11 Network Configuration The EC2108E STB has three networkaccess modes: Static IP DHCP PPPoE
  24. 2.11 Network Configuration (cont) Use DHCPYou need to set Interface,Speed of the network adapter of the STB, The default value is Auto.
  25. 2.11 Network Configuration (cont) Use PPPoE: User name Password
  26. 2.12 Browser Configuration Home Page: EPG Distributing Server (EDS) URL accessed during the startup authentication of the STB. Secondary home page:Backup EDS URL accessed during the startup authentication of the STB. Entry: The options are EPG, BTV. Locale: Retain the default value En(UK).
  27. 3.0 Overview of tm iptv platform
  28. 3.1 IPTV ARCHITECTURE OVERVIEW MCR-Media Control Room Encoder - device, circuit, transducer, software program, algorithm or person that converts information from one format or code to another, for the purposes of standardization, speed, secrecy, security, or saving space by shrinking size.
  29. 3.2 IPTV PLATFORM OVERVIEW Siebel NOVA Medicon VHE PUJ VHE CBJ 2x10G 2x10G
  30. 3.3 IPTV DATACENTER KOMTAR TM KomtarLebuhTeck Soon, 11400 George Town, Penang 5°24'56"N 100°19'47"E USM - Universal Server Management HMS – HUAWEI Media Server EPG – Electronic Program Guide ENCODER 70 x encoders 2 x matrix svr 2 x mosaic svr 1 x dataminer EDS 4 units 2 load-balancers CA 16 servers 1 storage EPG 4 units HMS 6 units LAN Infra CMS 2 svrs USM 1 unit BMS 4 servers 2 databases 1 storage 2 load-balancers VAS 4 svrs KELANA JAYA Ss 6, 47100 Petaling Jaya, Selangor 3°5'59"N 101°35'57"E DHCP, NTP, NMS & OTHERS SYSTEM MODULES CYBERJAYA (CENTRAL) TM IT Complex,3300 LingkaranUsahawan 1 Timur, 63000 Cyberjaya,Selangor DarulEhsan Malaysia. 2°55'49"N 101°39'24"E   SKUDAI Telekom Malaysia Skudai Exchange , Tm Jalan Skudai, 81300 Skuda 1°32'2"N 103°39'52"E EPG 11 units EPG 11 units EPG 11 units LAN Router/Switches 8 units LAN Router/Switches 8 units LAN Router/Switches 8 units HMS 17 units HMS 17 units HMS 17 units Storage/Diskarray 4 units Storage/Diskarray 4 units Storage/Diskarray 4 units USM 1 unit USM 1 unit USM 1 unit
  31. 3.4 MEM- MEDIA ENTITLEMENT MANAGEMENT MDN – Media Delivery Network MEM – Media Entitlement Management BMS – Business Management System CMS - Content Management System MRF – Media Relay Function EPG – Electronic Program Guide TVMS – TV Message System NMS – Network Management System VOD - Video On Demand VAS – Value Added Service CA - Conditional Access
  32. 3.5 MDN- MEDIA DELIVERY NETWORK
  33. 3.6 CA- IPTV CONDITIONAL ACCESS
  34. 3.7 BMS – BUSINESS MANAGEMENT SYSTEM
  35. 3.8 CMS- CONTENT MANAGEMENT SYSTEM
  36. 3.9 I2000 MONITORING SYSTEM
  37. 3.10 BTV SOURCE STREAM FLOW
  38. 3.11 VOD SOURCE STREAM FLOW
  39. 4.0 Overview of unicast and multicast traffic
  40. 4.1 UNICAST VS MULTICAST High Bandwidth required between the video source and a number of end-users Video source make separate video streams for each recipient Reduced Bandwidth requirements between video source and multiple end-users Network devices (routers) makes copies of video stream for every recipient Unicast = one to one Multicast = one to many
  41. 4.2 UNICASTING Unicasting is the traditional way that packets are sent from a source to a single destination Each user who wants to view the video must make a request to the video source. The source needs to know the destination IP address of each user and must create IP packets addressed to each user. As the # of viewers increase, the load on the network increases Each viewer gets a custom tailored video stream which allows the video source to offer specialized features such as pause, rewind and fast-forward of video. VOD Server Unicasting
  42. 4.3 MULTICASTING Multicasting unlike Unicasting, puts the burden of creating streams for each user on that network devices (routers) rather than on the video source IP Packets are given special IP Addresses to be recognized by the network as Multicast. Multicast Address Range, Class D: 224.0.0.0 to 239.255.255.255 IP Multicast uses UDP (User Datagram Protocol) packets IGMP (Internet Group Management Protocol) controls access to Multicast streams User must request to Join and Leave Multicast streams (SPTS or MPTS) TM IPTV multicast IP range : 239.192.100.xxx Multicasting
  43. 5.0 Overview of iptv end 2 end network
  44. 5.1 STB Starts Process IPTV Signal IPTV Media IPTV Multicast IPTV Media/Upgrade SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN Obtain IP using DHCP Insert Option 60 Insert Option 82 DHCP Relay Trust Option82 Allocate IP based on Option60/82 IPTV Edge node BRAS NPE MSE MSE IPTV Gateway IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone BRAS STB DHCP Server GPON/Fiber EPE NPE MSE FE/RJ45 PC RG ONU Splitter OLT HOME Access Aggregation MSE/BRAS Backbone Service
  45. 5.2 STB Upgrades Software Process IPTV Signal IPTV Media/Upgrade IPTV Multicast IPTV Media SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN response the requesting from STB about the newer version If need ,deliver the software to STB by newer version Request the current version from upgrade-server Compare the upgrade server’s version with STB’s current version If need ,download the software from upgrade-server ,then update and finally reboot IPTV Edge node ME60 NE80E MSE MSE IPTV Gateway IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone BRAS STB DHCP Server GPON/Fiber EPE NPE MSE FE/RJ45 PC RG ONU Splitter OLT HOME Access Aggregation MSE/BRAS Backbone Service
  46. 5.3 STB Browses EPG Process IPTV Signal IPTV Media IPTV Multicast IPTV Media/Upgrade SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN EPG : Electronic Program Guide EDS : EPG Distribution System Response the requested EPG browsing Send a request to browse EPG IPTV Edge node ME60 NE80E MSE MSE IPTV Gateway IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE EDS SIP Phone BRAS STB DHCP Server GPON/Fiber EPE NPE MSE FE/RJ45 PC RG ONU Splitter OLT HOME Access Aggregation MSE/BRAS Backbone Service
  47. 5.4 STB Accesses & Authenticates Process IPTV Signal IPTV Media IPTV Multicast IPTV Media/Upgrade SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN EPG : Electronic Program Guide EDS : EPG Distribution System ACS : Access Control System EPG Response the requested authentication from STB Response the requested the EPG info form STB Request authentication from STB to IPTV signal system Request the EPG info form STB to EPG IPTV Edge node ME60 NE80E MSE MSE IPTV Gateway ACS IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone EDS BRAS STB DHCP Server GPON/Fiber EPE NPE MSE FE/RJ45 PC RG ONU Splitter OLT HOME Access Aggregation MSE/BRAS Backbone Service
  48. 5.5 User Plays VOD Program Process IPTV Signal IPTV Media IPTV Multicast IPTV Media/Upgrade SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN/OLT RRS : Request Routing Server signal media Request to play VoD program using EPG Decode the media stream and display deliver the media stream from HMU to STB IPTV Edge node ME60 NE80E MSE MSE IPTV Gateway RRS IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone BRAS EPG will response the STB’s request , then dispatch the request in IPTV system, select a HMU to offer service STB DHCP Server GPON/Fiber EPE NPE MSE FE/RJ45 PC RG ONU Splitter MSAN/OLT Such as: VoD BitRate size:2Mb HOME Access Aggregation MSE/BRAS Backbone Service
  49. 5.6 User Plays Live TV/NVOD Program Process IPTV Signal IPTV Media IPTV Media/Upgrade IPTV Multicast SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN/OLT IGMP: Internet Group Management Protocol PIM : Protocol Independent Management Browse EPG IGMP join PIM join Send IGMP join for V3 by IGMP Proxy Refresh group member table Forward multicast stream based on group member table Transparentize IGMP join for V3 by IGMP-Snooping over VPLS Refresh group member table Forward multicast stream based on group member table Multicast forwarding EPG will response the STB’s request , then check the authorization info based on the user, and return channel info IPTV Edge node Request to play BTV program using EPG Send IGMP join for V3 Decode the media stream and display ME60 NE80E MSE MSE IPTV Gateway IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone BRAS STB send multicast stream to the router, including program stream, EMM GPON/Fiber EPE Refresh group member table Send PIM join to source hop by hop in PIM-SSM Forward multicast stream based on group member table NPE MSE FE/RJ45 PC RG ONU Splitter MSAN/OLT HOME Access Aggregation MSE/BRAS Backbone Service
  50. 5.7 IPTV System Records TSTV Program Using Multicast Process IPTV Signal IPTV Media IPTV Multicast IPTV Media/Upgrade SIP Phone STB FE/RJ45 RJ11 PC RG VDSL2 Modem MSAN/OLT IGMP join/leave/query Enable IGMP quirer Refresh group member table Forward multicast stream based on group member table Send IGMP join to receive multicast stream for recording TSTV program Multicast forwarding PIM join Send IGMP join to receive multicast stream for recording TSTV program Send PIM join and refresh group member table in PIM SSM Forward multicast stream based multicast routing table IPTV Edge node ME60 NE80E MSE MSE IPTV Gateway IPTV Signal Juniper IP Core Metro-E MSE IPTV Central node MSE SIP Phone BRAS STB GPON/Fiber EPE NPE MSE FE/RJ45 Send multicast stream to router PC RG ONU Splitter MSAN/OLT Such as: program Media_BitRate size:2Mb HOME Access Aggregation MSE/BRAS Backbone Service
  51. 5.8 User Plays Interactive Channel (Youtube) Process 1 Gbps 1 Gbps
  52. 5.9 typical pop site LLD MSE01.SKU MSE02.SKU 1 x 10GE 1 x 10GE
  53. 6.0 Common stb & epg error codes
  54. 6.1 IPTV Error code and system overview Network or IPTV system issue IPTV system issue Some IPTV faults have error code and symptom, some ones only have symptom. IPTV faults can be caused by IPTV system, STB or network issue.
  55. 6.2 STB ERROR CODE STB Error does not just contain STB problem, it is composed by 5 sub-error code, each means a kind of service . Compared with EPG error code, STB error code concerns more basic services. The STB error code is classified by the first 3-digits number.
  56. 6.3 SAMPLE STB ERROR CODE (102XXX) Display on TV(102004)
  57. 6.4 SAMPLE STB error code DISPLAY ON TV 105004 In the further version only VOD can appears 105004 .If STB Pop up this error code VOD will be pixelization after playing 2 minutes.
  58. 6.5 EPG ERROR CODE (20XXXX & 901XXX) EPG Error Code and STB Error Code are different, Main concern about EPG error code is regarding EPG operation and EPG server condition problem. For example: bookmark，lock/unlock，username/password, etc. , Therefore these errors usually easy to locate and solve. EPG error codes can be categorized as EPG service operation and EPG service status：
  59. 7.0 iptv Troubleshooting & monitoring tools
  60. 7.1 IPTV Troubleshooting & Monitoring tools
  61. 7.2 – IPTV ONE-KEY-CHECK STEP1：CHECK LOCAL NETWORK STEP2： CHECK DHCP SERVER STEP3： PING GATEWAY STEP4： NTP SERVER STEP5： COMMUNICATION WITH PLATFORM SERVER STEP6：CHECK MULTICAST
  62. 7.3 ONE KEY CHECK DIAGNOSTIC TOOL, Basic Function of One-Key Checking Tool One-Key Diagnostic Check Tool Step 1： Cable Test With cable or not 1. Advise to retighten all cable and Reboot all CPE 1. Reboot all CPE 2. Contact ANOC/HBC Get IP address or not Address conflict check Step 2： DHCP Test Press #2684# NTP server is reachable or not Step 4： NTPTest Gateway is reachable or not Step 3： Gateway Test 1. Reboot all CPE Contact Tv Ops @ 03-83180622 Server in central site is reachable or not Step 5： Central Site Test Step 6： Multicast Test Receive multicast stream or not STB Info Presentation MAC Address，　IPTV Account Number，　Version Number，　Access Mode，　IP Address，　IP Gateway，　Current Time
  63. THANK YOU
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