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MALAYSIA AIRPORTS HOLDINGS BERHAD

MALAYSIA AIRPORTS HOLDINGS BERHAD. Briefing and Dialogue Session with Media 18 January 2005. Pre-1992. Management of all airports in Malaysia by the Department of Civil Aviation (“DCA”). 1992. Corporatisation of Malaysia Airports Sdn. Bhd. (“MASB”). 1995.

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MALAYSIA AIRPORTS HOLDINGS BERHAD

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  1. MALAYSIA AIRPORTS HOLDINGS BERHAD

  2. Briefing and Dialogue Session with Media 18 January 2005

  3. Pre-1992 • Management of all airports in Malaysia by the Department of Civil Aviation (“DCA”) 1992 • Corporatisation of Malaysia Airports Sdn. Bhd. (“MASB”) 1995 • Construction of KL International Airport (“KLIA”) at Sepang began 1998 • KLIA commenced operations on 30 June 1998 1999 • Listing of MAHB on the Kuala Lumpur Stock Exchange Background Milestones

  4. Kudat Semporna Long Pasia Kapit Belaga Marudi Bario Long Seridan Long Lellang Long Banga Long Akah Long Semado Bakelalan Mukah Lawas Pulau Pangkor Pulau Tioman Pulau Redang Airports Operated By Malaysia Airports SHORT TAKE-OFF & LANDING (STOL)PORTS • INTERNATIONAL • KL International Airport • Penang • Kota Kinabalu • Kuching • Langkawi • DOMESTIC • Subang • Ipoh • Kuala Terengganu • Alor Star • Melaka • Kuantan • Kota Bharu • Labuan • Lahad Datu • Sandakan • Tawau • Bintulu • Miri • Sibu • Limbang • Mulu

  5. Main gateway to Malaysia • World class infrastructure and high service quality yet having lowest user charges in the region • Able to cater to airlines’ long-term growth as capacity expansion up to 100m passengers annually and 5 runways have been incorporated in the Master Plan • Current capacity is 25 million passengers annually. Handled 21.0 million passengers in 2004 • 46 international carriers serving 92 destinations and growing KL International Airport

  6. Development Phase • PHASE 1 (1998-2008) • 25 million passengers per annum • PHASE 2 (2008-2015) • 35 million passengers per annum • PHASE 3 (2015-2020) • 45-60 million passengers per annum • NEXT PHASE (beyond 2020) • 100 million passengers per annum

  7. Runway 1 Runway 2 Runway 3 Runway 5 Runway 4 5 Runways (KLIA Masterplan)

  8. MAHBTraffic Performance

  9. Credible 2004 Traffic Performance MAHB System of Airports: y-o-y Passenger Movements 39,349,229 17.5% Cargo Movements 957,577 (mt) 10.2% Aircraft Movements 454,791 11.9% KLIA: y-o-y Passenger Movements 20,981,271 20.2% Cargo Movements 651,810(mt) 11.2% Aircraft Movements 164,483 18.2%

  10. Credible 2004 Traffic Performance • Dec 2004 traffic was the highest in our airport history • The System of Airports (excl. Johor Bahru) handled 3,987,025 passengers in Dec, 392,500 above the highest ever recorded which was in Dec 2003 • KLIA handled 2,153,629 passengers in Dec 2004, 311,154 above the highest in Dec 2003 • KLIA also handled 1,331,138 passengers, the highest number of international passengers in Dec 2004, the previous record being in Aug 2004

  11. 2004 MAHB Quarterly Performance Pax Movements q1 q2 q3 q4 Total (‘000) 9,091 9,619 10,095 10,545 % y-o-y 9.8 42.9 13.8 9.8 % q-o-q - 5.8 5.0 4.5

  12. Malaysia Airports operate 39 airports consisting of 5 international airports, 16 domestic airports and 18 STOLports throughout Malaysia • KLIA 21.0 million pax (preliminary) • Kota Kinabalu 3.9 million pax • Kuching 3.3 million pax • Penang 2.9 million pax • Langkawi 0.8 million pax • 39.3 million pax in 2004 (2003 : 33.5 million) • International 15.3 million pax • Domestic 24.0 million pax Corporate Overview

  13. Airport Services • High growth in KLIA traffic movements 2001 2002 2003 2004 Passengers 14.6 mil 16.4 mil 17.5 mil 21.0 mil Cargo 440,864 527,124 586,195 651,810 tonnes tonnes tonnes tonnes Aircraft 113,590 127,952 139,947 164,483 movements

  14. MAS / Air Asia Operations

  15. KLIA - New Airlines 2004 • Lufthansa German Airlines • Jatayu Airlines • Riau Airlines • Star Air • Hainan Airlines (charter flight) • United Parcel Services (cargo) 2005 • Shenzhen Airlines

  16. Number of Airlines Operating At KLIA(as at December 2004) Passenger : 40 (7 of the airlines also operate full freighter flights) Cargo : 6 (pure cargo) Total : 46

  17. Additional Frequencies in 2004 New Airlines = 6 39% of the existing foreign airlines increased frequencies in 2004

  18. Awards & Accolades • 2004 • KLIA was third for the Best Airport Worldwide in a survey by AETRA (previously was known as IATA Global Airport Monitor), a customer satisfaction benchmarking. • The service element consolidates all 28 service elements to decide on the best performing airport: • Overall satisfaction with airport – all passengers • Overall satisfaction with airport – business passengers • 3) Overall satisfaction with airport – leisure passengers • 4) Ease of finding your way through airport / signposting • 5) Flight information screens • 6) Availability of flights to same continent • 7) Availability of flights to another continent

  19. Awards & Accolades 2004 (service element – con’t) 8) Ease of making connections with other flights 9) Availability of baggage carts 10) Courtesy, helpfulness of airport staff 11) Restaurant / eating facilities 12) Shopping facilities 13) Business facilities (e.g: computers, internet) 14) Washrooms 15) Passport and visa inspection 16) Security inspection 17) Customs inspection 18) Comfortable waiting / gate areas 19) Cleanliness of airport terminal 20) Speed of baggage delivery

  20. Awards & Accolades 2004 (service element – con’t) 21) Ground transportation to / from airport 22) Parking facilities 23) Sense of security 24) Ambience of the airport 25) Waiting time in check-in queue / line 26) Efficiency of check-in staff 27) Courtesy, helpfulness of check-in staff 28) Business / executive lounges

  21. Awards & Accolades • 2004 • KLIA was ranked fifth in the Airport of the Year 2004 survey organised by Skytrax Research, a British based air travel industry research company • KLIA received the Aerodrome Certification from the Department of Civil Aviation (DCA) – a mandatory requirement by International Civil Aviation Organisation (ICAO) which requires all international airports open for public use to provide uniform safety conditions for all aircraft.

  22. Awards & Accolades • 2004 • KLIA is the first airport in the Asia Pacific region and the first Travel and Tourism organisation in Malaysia to be Green Globe 21 certified, which requires the commitment to continual identification, control and improvement of the environment and social impacts of the airport’s operations • KLIA was third in the Favourite Asian Airport category for the TIME Readers’ Choice Awards survey • KLIA was second in the Best Airport category in the Telegraph Travel Award 2004 – study of the travel tastes and habits of British consumers, based on the annual poll of selected readers of The Daily Telegraph and The Sunday Telegraph

  23. Airports Project Development Status

  24. Airports Project Development Status

  25. Projects for 2005 • Upgrading of Gate Allocation System • Upgrading of check-in system • Upgrading for A380 (ICAO Code 4F compliance) • Construction of Low Cost Carrier terminal • Purchase of additional 2 coaches for Aerotrain • Construction of spur line for Aerotrain • Satellite B planning and development • Revamp of retail business area • Additional security and fire rescue staff

  26. Malaysia Airports expresses its sincere gratitude to All Media for attending the briefing & dialogue session 18 January 2005

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