Name of Project

1. 26/08/2012 Name of Project 1

2. IOSA Programme Global programme, built on ICAO standards and industry best practices; Internationally recognized and accepted evaluation system implemented consistently Goal : Improve Safety worldwide Reduce Number of audits

3. Audit Sharing Model One Audit per Airline (24-month Interval)

4. What are the IOSA Audit Standards? Approximately 900 published operational standards and recommended practices in the ISM E2 (up from 735 in E1) Focus: operational quality/safety management and oversight Applicable to audits only; not regulations Include requirements from ICAO and industry best practices Bottom line: A well managed airline will meet IOSA Standards

5. What is the Audit Scope? Organization & Management System Flight Operations Operational Control/Flight Dispatch Engineering & Maintenance

6. Who Conducts Audits & Training? Audit Organizations (AOs) accredited by IATA Organizations must meet strict accreditation standards Auditors must meet qualification and training standards Eight AOs have been accredited Auditor training is conducted by Endorsed Training Organizations (ETOs) accredited by IATA

7. Who are the AOs? In order of accreditation: Aviation Quality Services GmbH, Germany ARG/US Pros, USA Aviation Compliance Solutions Pty Ltd, Australia Wake (QA) Ltd, UK SH&E, USA Morton Beyer & Agnew Inc, USA Parc Aviation Ltd., Ireland Quali-audit, France All AOs offer a global service

8. What does the Audit look like? The audit itself typically has six experienced auditors on site for five days; The audit includes line and simulator observations; The auditors use simple checklists which have the text of the standard embedded within; The audit is often preceded by a pre-audit visit, to check for preparedness;

9. What are the results? At the conclusion of the audit, there will be a list of findings and observations; The airline then develops a Corrective Action Plan to address these findings; The airline has up to one year to correct the findings When all the findings are corrected, the airline is placed on the IOSA Registry

10. What is the Oversight Committee? Up to 25 member airlines and 10 regulatory authorities Interested observers Participants include:

11. Where does IOSA fit? Fully complementary to ICAO USOAP Recognized for safety benefits at ICAO 35th and 36th Assembly and the ICAO DGCA Safety Conference MoC on data sharing between IOSA and USOAP Integrates the suite of metrics in the Global Aviation Safety Roadmap Accepted by FAA under DOT/FAA Code-share Safety Guidelines Not intended to replace Regulatory Oversight But it can most definitely complement it

12. 26/08/2012 Name of Project 12

13. Audits Completed & Saved

14. IATA Board Decision IATA must become a Quality Association - Any airline wanting to join IATA must pass an IOSA audit first All existing Members must: Have committed to an IOSA audit by end 2006 6 IATA members did not meet this deadline Carry out their IOSA audit by end 2007 Complete any corrective action and be Registered by end 2008 Maintain IOSA Registration by being successfully audited biennially

15. 26/08/2012 Name of Project 15

16. Partnership for Safety High percentage of accidents concentrated in specific regions Main contributing factors: Deficiencies in safety management. Poor training systems. Flight crew proficiency issues. A simple, practical approach was necessary PfS helps airlines in developing nations to meet IOSA

17. Partnership for Safety Main Elements Training Practical IOSA awareness seminars: 17 conducted in 2005 and 2006 in AFI, LATAM, Middle East, Russia, Asia Pacific 8 conducted in 2007: Beijing, Sofia, Luanda, Dubai, Amman, Chile, Columbia and Indonesia. Gap Analysis Provide an assessment of the airline (7 done in 2005, 26 done in 2006, 43 scheduled for 2007, out of which 37 completed).  Implementation IATA members in developing regions Started in AFI, expanded into LATAM, Russia & CIS, Middle East, Asia Pacific IATA financing plus matching funds Pratt & Whitney sponsored 8 Safety Courses in 2006 Boeing financed 4 gaps in AFI in 2006

18. Partnership for Safety-Implementation

19. 26/08/2012 Name of Project 19

20. Enhancing IOSA QA A standardised global airline safety audit programme;  Airlines and other agencies (such as Regulators) use IOSA Audit Reports; Feedback from AOs, airlines, and other programme participants is incorporated

21. Internal QA AO and ETO Accreditation; Control of the IOSA Registry and management of IAR�s; Standards and Change revision management; AO Master Auditor Lists; IAR Quality Control (QC) data management;

22. External QA AOs � IATA Staff plus airline representatives observing actual audit interviews AO and ETO HQ Audits AO Management of IAR�s ETO Training Course Observations QA Enhancement programme

23. 26/08/2012 Name of Project 23

24. Benefits from IOSA - Airlines Capability for safer operations Improved internal efficiency Reduced numbers of audits Codeshare and wet-lease opportunities Reduced Insurance Premiums

25. Benefits from IOSA - States States can access IOSA Audit Reports enhance and focus their own oversight activities use IOSA in Foreign AOC and wet-lease determinations Some States are mandating IOSA Turkey, Chile, Egypt, Madagascar, and the Arab Civil Aviation Commission Nigeria, Jordan, Tunis, Mexico, Hungary and others are actively planning We launched IOSA as a programme for airlines, but States are now seeing the benefits they can gain. � These benefits for States are not only what we believe � they have the full backing of ICAO, including at the recent DGCAs Safety Conference in March. Many States need additional data on airlines, and not just developing nation States. � Several States are looking to mandate IOSA for airlines in their States, and even for airlines operating into their States. It�s a smart move, both from a safety perspective, and from a simple efficiency perspective. � And IOSA has an important role to play in the Blacklist debate. Could an IOSA-Registered airline be blacklisted? Unlikely. Could a blacklisted airline �escape� the list if it became IOSA-Registered? We think � definitely. We launched IOSA as a programme for airlines, but States are now seeing the benefits they can gain. � These benefits for States are not only what we believe � they have the full backing of ICAO, including at the recent DGCAs Safety Conference in March. Many States need additional data on airlines, and not just developing nation States. � Several States are looking to mandate IOSA for airlines in their States, and even for airlines operating into their States. It�s a smart move, both from a safety perspective, and from a simple efficiency perspective. � And IOSA has an important role to play in the Blacklist debate. Could an IOSA-Registered airline be blacklisted? Unlikely. Could a blacklisted airline �escape� the list if it became IOSA-Registered? We think � definitely.

26. 26/08/2012 Name of Project 26

38. 26/08/2012 Name of Project 38