1 / 7

Enhancing Collaboration with Social Bookmarking at MITRE

Explore the benefits of MITRE's social bookmarking system onomi. Discover how it improves information sharing, enhances resource access, and fosters collaboration across the organization.

alvina
Download Presentation

Enhancing Collaboration with Social Bookmarking at MITRE

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Approved for Public Release; Distribution Unlimited. MITRE Case Number 07-1493 onomi MITRE’s Social Bookmarking Pilot for the Intranet Laurie Damianos KM TEM December 2007

  2. Social Bookmarking • Not the same as traditional browser bookmarking • User-specified metadata • Ability to add descriptions and comments • No hierarchical structure – retrievable via tag search, related tags • Centrally stored - accessible from any browser, any device • Shareable with others

  3. Corporate Appeal of Social Tagging System • “Social” aspects of social tagging • Map well to MITRE’s collaboration & info sharing goals • Complement current collaboration techniques • Listservs, Wikis, Blogs, Communities • Leverage “wisdom of crowds” phenomenon • Any MITRE user can share useful content • Bookmarking capability lets users easily find information again • Lightweight newsletter support “Emerging consumer applications, when adapted to the enterprise, can make workers more productive and cut IT costs” – CIO Magazine

  4. Prototype Highlights • Retrieval & Filtering • Pivot browsing by user & tag • Search by user, tag, text • Bookmarks people have in common • Intersection of bookmarks tagged with multiple keywords • Visual communities • Related users by tag, by bookmark • User departments, organizations • Public, private (& broken) bookmarks • Corporately steward collections • Time-saving features • One-click bookmarklets • Browser bookmark import • Type-ahead tag completion • Tag recommendation • Integration with services & apps • Single sign on, Linkscan • RSS, Email • Corporate phonebook • deli.icio.us

  5. Current Status (Dec 2007) 72K tags 10K unique 13,500 bookmarks

  6. System Usage (Dec 2007) average 18.9% internal bookmarks Supports need for internal social bookmarking service average 81.1% external bookmarks We have no other way to share external resources most popular activity: viewing other people’s bookmarks 14% of onomi’s visitors are contributors

  7. MITRE User Benefits Useful in sharing resources Feeds expertise finding I use it to promote awareness of interesting articles for others and to publicize availability of new resources. I was called by someone who had seen some of my bookmarks on visualization and was interested in learning more. Facilitates info discovery (of MITRE-vetted resources) Augments info access I am chairing an independent assessment. I use onomi – easily and quickly find all sorts of reports, experts, external and internal reference pointers. I’ve shared VERY GOOD info with my team who said, “Where did you find that?” I needed information about x, and this is giving better hits than general search. Supports teams, subject area social networks, virtual communities When I look up bookmarks on a certain topic, it’s nice to see who else is interested in the same thing. Our project teams bookmark relevant resources with a project-specific tag and also use onomi to point to project deliverables located in transfer folders, SharePoint, and other spaces.

More Related