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Satcom Direct . NorCal Luncheon September 13, 2011 Ed White – VP of Strategic Alliance Kevin Cox – Support Engineer. Satcom Direct Video Presentation. Who is Satcom Direct?. Driven by technology and committed to excellence. Privately held company founded in 1997
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Satcom Direct NorCal Luncheon September 13, 2011 Ed White – VP of Strategic Alliance Kevin Cox – Support Engineer
Who is Satcom Direct? Driven by technology and committed to excellence Privately held company founded in 1997 Premier service provider for voice and data connectivity in the cabin & cockpit to Business Aviation and Government/Military Customers in over 133 countries around the world, with 85% of the Business Aviation market and 100% of the US Military Aviation market 65 employees strategically located throughout the world.
Why Satcom Direct? #1 Business Aviation Service Provider for all networks • Pioneered Business and Military Aviation Services with Advanced Technology • Dedicated Engineering Resources for Development of State-of-the Art Technologies • Technologies Designed by Satcom Direct® for Satcom Direct® and our Customers • Paperless Electronic Invoicing • Tier II Data Center • Exclusive Monitoring of Voice and Data Networks
Company • Satcom Direct, Inc. • Focused on Business Aviation and Maritime • Main Headquarters • 1901 Hwy A1A, Satellite Beach FL • 1.321.777.3000 • Satcom Direct Communications, Inc. • Focused on Government and Military Aero Applications • Field Office: • 201 N Union Street, Suite 370, Alexandria VA • 1.703.549.3009 • Satcom Direct International • Focused on Europe, Middle East and Asia • Field Office • Farnborough Airport, UK • Scheduled opening January 2012 • Satcom Direct, Inc. • Focused on Business Aviation and Flight Deck Freedom • Field Office • 8285 Perimeter Road S, Seattle, WA (KBFI) • 1.321.777.1435
Customer Services Support Sales and support staff, many whom have over 20 years of service in the satellite communications industry, and 10 who hold a pilot’s licenses ranging from private to M/E commercial. 24/7/365 support all aeronautical services. We have hired the some of the most qualified and experienced avionics technicians to provide customers the utmost in technical support and know-how. SoS program – on-site visit to any location in the world to fix a customer’s satcom system at any time.
Current Market • Targets business aviation and military aircraft (jets) • Current market leader in cabin • Aggressively moving to the cockpit • FlightDeck Freedom • Unmatched customer service • Customers demand connectivity • Global Solution • Satellite is only avenue for Aircraft Data
Global One Number • Fully integrated with multiple voice calling options to reach the aircraft • Allows customer to contact the aircraft via a US based 321 phone number • Customers have the option of a Burum, Netherlands +31 phone number • ATS Position Reporting • Customer experincing HF issues can reach radio stations via satcom through their GON • Dial GON and press ‘#’ during greeting • AirCare/Medaire • Customers can utilize AirCare ACCESS™ or MedAire® Medlink service • Dial GON and press ‘0’ during greeting
Choice of multiple trip planning providers Alliance of 15 trip planners Largest, most pervasive datalink network VHF Inmarsat Iridium Lower cost for voice & data services Fixed price all-inclusive packages Ease of budgeting Eliminate overlapping subscriptions SD Global Flight Tracker Powered by Satcom Direct Recognized as best support in industry Advanced technologies & infrastructure
Flight Plan Uplink To FMS • 15 trip planners supported • Weather • Terminal Weather • SIGMETS • Winds Aloft • Graphical Weather • Air Traffic Control • Digital ATIS • Pre-Departure Clearances • Oceanic Clearances • Movement Reports • Takeoff/Landing Times • Text Messages • To email addresses, fax • Aircraft unique email address, i.e. N321SD@FDFMail.com • Cabin Services Status • Satellite Network Updates • Phone / Internet Usage • Outage Notifications • FANS-1/A • ADS-C • CPDLC FDF Datalink Capabilities
SD Flight Tracker • Layers • I-3/I-4 Coverage Regions • Yonder Coverage Regions • NEXRAD Weather • Satellite Imagery • Aircraft • Zoom to or turn on/off specific aircraft • Fleets • Create custom fleet views • Zoom to or turn on/off specific fleets • View • Zoom to designated areas of world or generate full screen view
SD Flight Tracker SDFT Features 15
Tracker Mail • Secure access administrated in FDFPortal • Same coverage as SD Flight Tracker, i.e. worldwide • Quickest way to get aircraft status and location
SB200 Benefits Near Global Coverage Secure WiFi access within the Cabin 200 kbps data transfer for email, VPN & Internet connectivity iPAD, iPhone, Blackberry and other Smartphone connectivity Supports SIP/iSIP Voice Applications Download Live Weather
Plane Simple Plane Simple Plus
SBB Position Reporting • Thrane Aviator series • Additional source of position data for SD Flight Tracker
Individual Billing for data traffic • Release imminent • Online user account for purchasing MB’s, Transaction History, and Connection History • Revenue sharing option for operator • Custom pricing through PIN code • Designed for airborne broadband • Available Today: SBB • Future Services: Ku, ATG, Ka, Voice • Mobile Apps for easy Log-in • iPhone, iPad, Android
Mobile Apps • MATA - Mobile Access Troubleshooting Application • Available on Android Market coming soon • Verify/troubleshot network connectivity • Automatic email or text message to Satcom Direct Support
VoIP solutions for managed and unmanaged configurations • Highest voice quality , Second Line • Integrated with Global One Number • Real time monitoring and configuration • Used on Yonder and SBB (Streaming) • Will work with Ka and ATG • Supports Cisco 7921 & 7925 • Smartphone apps • Integrates with phones contacts • iPhone available Now • Android and iPad coming soon
FDF Mobile • Designed by pilots for aircraft with a broadband connection with or without a FMS • Maps include: Animated radar, AIRMETs/SIGMETs, Lightning, PiREPs, METARs/TAFs, Winds Aloft, TFRs, Infrared and Visible Satellite and Prog Charts • Extensive text product widgets include: METARs, TAFs, Winds Aloft, PiREPs, AIRMETs, SIGMETs, Area Forecasts and NOTAMs • Airport Diagrams, Approach Charts, and Sectionals • Comprehensive aviation weather data direct from the National Weather Service and Environment Canada • PLUS • Pre-Departure Clearances • Digital ATIS • Oceanic Clearances • Position Reporting • Satcom Direct Flight Tracker access • Pre-Departure Clearances via Email Release at NBAA