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Introducing ELTO Briony Krikorian Policy Adviser, Association of British Insurers

Introducing ELTO Briony Krikorian Policy Adviser, Association of British Insurers. Introducing ELTO. Background 1999 Code of Practice for Tracing EL Policies 2008 Protocol for Recording EL Policies Central database of EL policies. Introducing ELTO. Vision for ELTO Putting customers first

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Introducing ELTO Briony Krikorian Policy Adviser, Association of British Insurers

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  1. Introducing ELTO Briony Krikorian Policy Adviser, Association of British Insurers

  2. Introducing ELTO • Background • 1999 Code of Practice for Tracing EL Policies • 2008 Protocol for Recording EL Policies • Central database of EL policies

  3. Introducing ELTO • Vision for ELTO • Putting customers first • Working with Government • Efficient level playing field

  4. Introducing ELTO • Remit of ELTO • Build database of new and old policies • Run tracing service • Support and audit insurers

  5. Introducing ELTO • Governance of ELTO • Tracing Services Limited • ELTO membership • ELTO Board

  6. ELTO Board Setting up ELTO Appointments To Be Confirmed Programme Assurance Programme Board Chairperson Anne Griffiths Senior User Briony Krikorian Insurer Representatives Senior Supplier Ashton West ABI Working Groups Programme Manager Tracing Services Ltd John Thomson Technical (TWG) Underwriting (UWG) Claims (CWG) Delegate Authority (DAWG) Sopra Group Programme Team Programme Office Pat Culley (Technical Services) Russell Melhuish Tony Sherman (Organisation) Russell Melhuish (Business Services) Shavaun Glen (Communications)

  7. Introducing ELTO • Why join ELTO? • Industry on front foot • Consolidated tracing data and statistics • Streamlining claims process

  8. Setting up ELTO Ashton West CEO of Tracing Services Limited

  9. Data Submission Members DAs Registered Users Successful Trace Current Unregistered Users Historic  Simple Search  Customer Service  A+   Compliance Quality Completeness Time to Supply Immediate Result Extended Search Setting up ELTO

  10. Setting up ELTO • ELTO Programme • Timescales • Costs

  11. Setting up ELTO • ELTO membership • Articles, Rules and data supply • Milestones for data supply • January 2011 – voluntary load of data • April 2011 – compulsory load of data • April 2012 – compulsory load of additional information

  12. Setting up ELTO • Becoming an ELTO member • Expression of interest form • ELTO membership pack • Sign up to Articles and Rules

  13. Any further questions?

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