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SERVICE and LEADERSHIP. Authoritarian Leaders. Control everything Make all decisions Discourage communication Tell people what to do Punish mistakes Discourage growth. Today’s leaders serve their team members. Team Leaders. Encourage participation Facilitate communication
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Authoritarian Leaders • Control everything • Make all decisions • Discourage communication • Tell people what to do • Punish mistakes • Discourage growth
Team Leaders • Encourage participation • Facilitate communication • Facilitate problem-solving • Tolerate mistakes • Help team members grow
Leadership… is not something you do to people; it’s something you do with people! From Leadership and the One Minute Manager (Ken Blanchard)