MANGAGEMENT & PROFESSIONAL DEVELOPMENT DEPARTMENT,GOVERNMENT OF PUNJAB

1. 8th PPG (Public Policy and Governance) Course MANGAGEMENT & PROFESSIONAL DEVELOPMENT DEPARTMENT,GOVERNMENT OF PUNJAB Topic: Decision – Making and Problem Solving PRESENTATION BY Event: Prof. Dr. Khawaja Amjad Saeed Founder Principal, Hailey College of Banking & Finance, University of the Punjab, Lahore Pakistan (2003----), Member Governing Council, International Federation of Accountants (IFAC), New York (1997-2000), President, South Asian Federation of Accountants (SAFA) (1997), President, Institute of Cost and Management Accountants of Pakistan (1997-2000), President, Association of Management Development Institutions of South Asia (AMDISA) (1993-96), Pro Vice-Chancellor University of the Punjab, Lahore (1994-1996), Founder Director, Institute of Business Administration (IBA), University of the Punjab, Lahore (1973-1996).Earlier he had eight years Corporate world experience in Pakistan. Date & Time January 02, 2013 , 11:20 AM to 1:20 PM

2. WELCOME TO OUR PROGRAM A: General (3) A.1 Group Learning A.2 Management Development A.3 Presentation Strategy B: Specific Presentation (5) Decision Making & Problem Solving B.1 Decision Making: Concept B.2. Decision Making Steps B.3 Leader’s Role 1. Leader’s Power Base 2. Leader’s Types PRESENTATION FRAME

3. 3. Leader’s Profile 4. Significant Dimensions of Leader’s Personality 5. Tips for Leadership B.4 Personal Qualities B.5 Decision Making Models 1. Allah’s Models 2. Administrative Man Model 3. Indigenous

4. A: General A-1: Group Learning - Speaker - Material - Participants A-2: Management Development - Tri – Dimensional: - Knowledge - Skills - Attitudes

6. A-3: Presentation Strategy - Lecture – Participatory - Self-Evaluation Instrument - Graph for Analysis and Discussion - Contributions from Participants: Experiential Learning

7. Specific Presentation B-1: Decision-Making: Concept - Means by which to: - Administer - Plan - Organize - Lead - Control

8. B-2: STEPS 1. Need for a decision 2. Criteria 3. Weightages to each criterion 4. Develop alternatives 5. Evaluate alternative 6. Select the best

9. B-3: Leader’s Role (a)Leaders Power Base i) Legitimate ii) Reward iii) Coercive iv) Referent v ) Expert vi) Exchange (b)Leaders Types i) Authoritarian ii) Paternalistic iii) Participative

10. (c) Leaders Profile - Ten Variables: i) Dependence on authority ii) Use of power and fear iii) Dominates iv) Dependence on personal expertness v) Personal Likeableness vi) Exhibition of sincere interest vii) Development of persons viii) Inspiration for the best results ix) Weld members into a team x) Sharing of ends and goals

11. Chart will be distributed for review and discussion. (d)Significant Dimensions of Leader’s Personality: Focus: i) Thinking ii) Feelings and Inter-relationship iii) Outward Behaviour Characteristics A write up is enclosed for self - evaluation.

12. (e) Tips for Leadership i) Make decision quickly. ii) Be independent. iii) Act and stand firmly. iv) Always have a fight on. v) Learn to deliver “Nos”. vi) Consider defeat as lesson. vii) Form Alliance with other leaders. viii) Walk towards danger. ix) Represent your followers x) Create a staff. xi) Reward loyalty. xii) Have a great and worthy purpose.

13. B-4: Personal Qualities For Decision-Making 1: Experience 2: Judgment: 4 aspects 3: Creativity - Innovation 4: Quantitative Skills - OR B-5: Decision-Making Models Allah (a) “Verily, when He intends a thing, His Command is “BE” and becomes”. [ Al-Quran: Surah Yaseen; 36 – 82 ] (b) Administrative Man Model - Herbert Simon, Nobel Prize Winner.

14. - Steps: 1) Reorganize only a limited number of decisioncriteria. 2) Propose only a limited number of alternative. 3) Be aware of only a few consequences of each alternative. 4) Formulate and simplify method of real situation. 5) Select the alternative which presents a satisfactorysolution. 3) Indigenous - Participants experiences.

15. . THANK YOU FOR ATTENTIVE LISTENING. ASK ANY QUESTIONS.