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Using Technology to Organize: Tools to Build Websites, Databases, and Email… and more. Jon Stahl jon@onenw.org. www.onenw.org. What Kinds of Networks Are Most Important?. Networks of computers? Or networks of people?. This is what a network looks like. Lay of the Land – Late 2005.
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Using Technology to Organize: Tools to Build Websites, Databases, and Email… and more Jon Stahl jon@onenw.org www.onenw.org
What Kinds of Networks Are Most Important? Networks of computers? Or networks of people?
Lay of the Land – Late 2005 • 75% of US homes are now online • Reading news is the #1 thing people do on the web (after email) • Political campaigns “discovered” the Internet in 2004 • A new media ecology is emerging powered by “blogs”
New Tools, New Possibilities • Lowering barriers to publishing and sharing information • Informal “tagging” instead of taxonomies • More fluid boundaries between organizations – and tools • Lots more “pick ups” and “walk-ins” • Pushing power to the edges of campaigns • Potentially scary; lots of potential
The Challenges • Creative campaigns that mix old and new • Knitting networks of people and organizations • Tools that play well together • Coping with information overload • Treating communications tools as core capacity building work
Tools We Use PloneDemocracy in ActionPayPal GiftTool WhatCounts Democracy in Action Sympa ODB Salesforce.com
Websites Increasing focus on: • Easy to write • Bite-size chunks of content, frequently updated • Community/interactivity
plone.org • ONE/Northwest’s website building tool of choice • Emphasis on: • Community • Ease of use for non-techies • Power and flexibility
Online Donations & Online Advocacy There’s more to online fundraising than just “click here to donate” Online advocacy is mainly a list-building tool Tools we use: • PayPal • Simple, but surprisingly powerful… and CHEAP. • GiftTool.com • A bit more expensive, but very customizable • DemocracyInAction.org • Online donations and e-advocacy, plus simple email blasting • Powerful and inexpensive, but a little rough around the edges
Email • Still your main lifeline to your community – it goes to them • Increasingly sophisticated publishing tools • Website/email newsletter integration
Tools we use • Sympa - ONE/Northwest list hosting • Discussion lists (e.g. wman@lists.onenw.org) • Simple email newsletter lists • no tracking, no personalization, no authoring tools • http://lists.onenw.org • WhatCounts • More powerful, flexible HTML email newsletters • Tracking, personalization, automatic import of content from your website • http://www.whatcounts.com
“Real Time” Tools • Skype – www.skype.com • Instant Messaging (aka “chat”) • Voice-over-IP (aka “Internet Telephony”) • Free & ultra-low cost voice calls to computers and to regular phones • $60m revenue, just bought by eBay for ~$4.7 billion (!) • Gaim – gaim.sf.net • A single program that connects to all major Instant Messaging networks (AOL, Yahoo, MSN, etc.) • FreeConference.com • Free conference call bridging (you call in long distance)
Databases Still the source of tremendous pain No easy answers (yet)
ODB: A Good Simple Starting Point www.organizenow.net/odb • ODB = Organizers’ Database • Simple, easy to use, FREE • Windows-only • Basic donation and contact management • No online tools integration • Not good for multi-office organizations
A New Hope: Salesforce.com • Heavy-duty web-based relationship management software • For-profit company with an explicit social mission • Free 10-user licenses to nonprofits • Strong user & developer community, both commercial and non-profit • Strong connections to other tools • ONE/Northwest is just getting started as an implementer, should be in full swing in early 2006.
Avoiding Information Overload The challenge: Getting what you need without being overwhelmed by what you don’t Being able to find things you’ve seen before Sharing information with others, without extra work
More Tools For Finding & Managing Information • Del.icio.us • Collaborative web bookmarks • Helps you find and share useful resources AND people • http://del.icio.us (silly URL, great tool)
Tools We Use To Manage Information Flow • RSS Feed Readers, e.g. Bloglines • A great way to take in information and de-clutter your inbox • www.bloglines.com • Google Desktop • Instant, full-text searching of your email, hard drive and network drives • http://desktop.google.com
More Tools To Find & Manage Information • CommonTimes.org • Collaborative news editing • Strong group functions • Google News Alerts • Free, keyword-driven clipping from 4500+ online news sources • Can be delivered by email or by RSS • http://news.google.com/
Getting Things Done • a process • lots of ways to implement • www.davidco.com