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Successful IT Implementations

Successful IT Implementations. 34% of projects completed on time , on budget , and with all specified features and functions. Expectations on Project. Time Spent & Time Saved Cost and Revenue Increase Functionality (existing & future needs) Intangibles

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Successful IT Implementations

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  1. Successful IT Implementations 34% of projects completed on time, on budget, and with all specifiedfeatures and functions

  2. Expectations on Project • Time Spent & Time Saved • Cost and Revenue Increase • Functionality (existing & future needs) • Intangibles • Learning (Staff & Management Skills) • Infrastructure (Standards, tools & shared info) • Adaptability (Problem Solving & Resources) • Org. Changes (Image, structures & comm.)

  3. eBPLS Implementations • 31 sites: Success Rate? Value Achieved? • How could it be improved? • What about other 69 municipalities?

  4. eRPTS • Guidelines for implementation (PAU) • Building upon eBPLS • Data loading challenge • Quality of system? • CESO involvement? • Project Management

  5. Recommendations • Assign Project Sponsor (Sr. LGU Mgr) • Assign Project Manager & Team with roles • Monitor Progress (simple but written) • Provide Ongoing Support (Internal & External) • Promote Alignment with LGU Goals/Needs • Evaluate Mid-term & Final for learning • Recognize Team [informal & formal] Is an approved Terms of Reference (SOW) useful?

  6. Summary “Success of a project will depend critically upon the effort, care and skill you apply in its initial planning.” What about • Project Manager knowledge & skills? • Project Sponsor scrutiny & support? • Quality/Value of system being implemented? • Culture, Expectations, & Attitude of staff?

  7. Terms of Reference (TOR)aka Statement of Work (SOW) • Scope, Goals & Objectives of Project • Schedule & Key Milestones • Cost (Money & Staff Time) • Project Organization & Staff Assigned • Monitoring & Evaluation • Issues & Mitigation Approach • Change Procedures (are these needed?)

  8. Progress Reportfor MMM-dd to MMM-dd (2 weeks?) • Accomplishments in this period • Plans for next period • Key Issues & Approach to resolve (max 3) (prepared by Project Manager for Sponsor referring to Project Plan)

  9. Project Risks • Misunderstanding on Scope & Objectives • No Committed Project Sponsor • Project Manager Lacks Skills • New Technology Lacking Support • Excessive Reliance on Tools • Data Quality not Addressed • Too Big a Step Forced on Users • Security Issues Ignored • No Monitoring nor Follow-up for Learning

  10. Some Success Factors • Top management involvement • Linking to previous successes • Perceived low risk of implementation • Low cost of implementation • Focuses on a critical factor necessary for the organization's success • Lots of involvement of staff, cross-departmental • Hoopla, catchy name, fun, visibility, etc.

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