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Product Overview and Recent Release Changes

Product Overview and Recent Release Changes. Metrics that Matter. Learning Analytics System Evaluation system Analytics tools Quality control for L&D Better use of training resources Reduce costs Improve productivity. Continuous Improvement. Collect Data. Accessing Evaluations.

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Product Overview and Recent Release Changes

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  1. Product Overview and Recent Release Changes

  2. Metrics that Matter • Learning Analytics System • Evaluation system • Analytics tools • Quality control for L&D • Better use of training resources • Reduce costs • Improve productivity

  3. Continuous Improvement

  4. Collect Data

  5. Accessing Evaluations • Class Link • Embedded Links • Email Link • Alias Page • Quick Response (QR) Code • Goal of making it easy for: • Learners to navigate to evaluations • Administrators to manage • Multiple options • Specificity of page/link • Ease of distribution

  6. Evaluation Experience

  7. Evaluation Experience

  8. Understanding your data • How many evaluations were submitted using a Smartphone? • Current field attributes includes: • Web • Manual • Import

  9. Monitor & Report

  10. Reporting Pyramid Quarterly Executive Reporting Dashboards Weekly / Monthly Reporting Class Reporting

  11. Monitor and Report • Alerting • Automated Reports • Event • Scheduled

  12. Monitor and Report

  13. Monitor and Report • Alerting • Automated Reports • Event • Scheduled • Ad-Hoc Queries

  14. Monitor and Report • Alerting • Automated Reports • Event • Scheduled • Ad-Hoc Queries • Dashboards

  15. Monitor and Report • Web Service • Industry standard for data transfer • On-demand transfer of data • Course Data Points

  16. Ratings/Reviews for Learning

  17. 3. Analyze

  18. Analyze

  19. Regional Filters • Africa • Northern Africa • Southern Africa • Asia • Eastern Asia • Southern Asia • South-Eastern Asia • Western Asia • Europe • Eastern Europe • Northern Europe • Southern Europe • Western Europe • Latin America • Central America • South America • North America • Australia, New Zealand & Oceania http://unstats.un.org/unsd/methods/m49/m49regin.htm

  20. Regional Filters

  21. Improve

  22. Improve • Action Oriented Outputs • “Get the red out” • Ranking/Top-Bottom • Next Steps/Recommendations • Measurement Maturity and Focus • Typical experience • What the data tells us

  23. Performance Improvement • Facilitates manager engagement in learning • Employee driven • Lightweight, conversational • Transparent

  24. Performance Improvement Ongoing Goal check-ins

  25. Performance Improvement

  26. Employee

  27. Employee

  28. Manager/Coach

  29. Manager/Coach

  30. Employee

  31. Employee

  32. Employee

  33. Performance Improvement

  34. Plan

  35. Plan • Integration of MTM into existing processes • Periodic Reviews • Goal Planning • Tools • Analyst Worksheet

  36. Plan • Kirkpatrick® New World Edition of Metrics that Matter • ROE • Start with the end in mind • Build chain of evidence

  37. Plan

  38. Talent Modules 360/Multi-Rater • measure competencies of an individual Example: • Competency Assessment Employee Survey • measure a state or a process Examples: • Employee Engagement • Onboarding Process

  39. Targeted Reports • Employee Survey • Overall • Department • 360/Multi-rater • Overall • Individual

  40. Automated Reporting • Employee Survey • Departmental • 360/Multi-rater • Event based • Scheduled

  41. Filters and Reports

  42. Questions? Jeb Metric Senior Vice President, Product KnowledgeAdvisors jmetric@knowledgeadvisors.com

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