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The Case For H ealthy H igh P erformance C leaning. Agenda. Situation Idea How it works Customer value Next steps. People on average spend 90% of their time indoors. Tighter buildings Poor air circulation More people in same space
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The Case For Healthy High Performance Cleaning
Agenda • Situation • Idea • How it works • Customer value • Next steps
People on average spend 90% of their time indoors. Tighter buildings Poor air circulation More people in same space Improper cleaning can lead to lost productivity leading to more than $60 billion annually. Indoor Environmental Quality
Contaminants indoors can be two to five times worse than those outdoors. Asthma increased in young children by 160% since 1980. Poor indoor environmental quality is suspected to be linked to some forms of cancer. Human Impact
Impact of Commercial Buildings Buildings consume: • 40% of total energy • 65% of total electricity • 30% of raw materials • 12% of potable water Cleaning buildings require: • 5 billion pounds of chemicals • 4.5 billion pounds of paper • 36 billion plastic trash liners • 20 million vacuum cleaners
Third-party standards / guidelines Green chemical certifier Paper and liners CRI’s Green Label Green building rating system
Markets on the move Education Government Environmentally Preferable Purchasing Guidelines and Executive Level Agencies 14 States mandate EPP guidelines and LEED: CA, CT, IL, ME, MD, MA, MI, MN, NJ, NY, OR, PA, WA, WI Health Care BSC’s, Property Mgmt, Owned
Lifecycle Costs of Buildings Source: Johnson Controls
Agenda • Situation • Idea • How it works • Customer value • Next steps
Get to know the USGBC & LEED What is the US Green Building Council?usgbc.org A leading national coalition for producing a new generation of buildings that deliver high performance inside and out. Its mission: To promotes the design, construction and operation of environmentally responsible, profitable, healthy facilities. Its membership: Has swelled to over 6000 member organizations, growing at a rate of almost 300% in the past two years. • Duke University • Johnson & Johnson • Cambridge Memorial • Johnson Diversey • Microsoft • National Geographic • Pentagon • Hewlett Packard
What is LEED-EB? The LEED Green Building Rating System is owned and managed by the USGBC LEED-EB stands for(Leadership in Energy and Environmental Design for Existing Buildings) It is a voluntary, consensus-based set of performance standards for the sustainable upgrades of existing buildings to help operate them in a sustainable way on an ongoing basis.
Legacy 1930’s Carnauba flight for sustainable source of wax 1970’s First to phase-out of CFC Member of the US Green Building Council Stu Carron – Chairman of LEED-EB Steering Committee Greg Bell – LEED-EB Marketing Committee LEED-EB “Certified” Building – Gold Level EPA Design for the Environment Dr. Bob Israel – Co Chairman Member Alliance for Sustainable Built Environment (ASBE) Healthy High Performance Cleaning program Green Seal Stakeholder Committee for Green Cleaning Samuel C Johnson Environmental Stewardship Award Wisconsin Business Friend of the Environment Award Member of Green Seal Stakeholder Committee for Green Cleaning Standards. Partner with the leaders
Completed in 1997 before LEED standards Built at or below market costs Only LEED-EB Certified “mixed-used” facility Built as a “living laboratory” and model for managing facilities Partner with a leader JohnsonDiversey Global HQ Sturtevant, WI LEED-EB Gold Level Certified, 2004
Healthy High Performance Cleaning • HHPC is a comprehensive approach to help attain safe, healthy, high performing facilities. • HHPC goes well beyond chemicals • HHPC is aligned with LEED-EB • Incorporates third-party standards LEED guidance Implementation Healthy High Performance Cleaning Products
Healthy High Performance Cleaning Program Aligned with LEED-EB • Environmentally Preferable Guidelines • Chemicals • Paper/liners • Tools/equipment Written Green Cleaning Policy HEALTHY HIGH PERFORMANCE CLEANING Training / Printable CD Procedures Posters Checklist Sales & Marketing Tool
Portfolio Ready-to dispense Pace Microfiber Mopping System
Harness Portfolio’s, Services, Programs Customer Environmental Initiative • Certified chem’s • Microfiber • HHPCleaning • Reduced Life Cycle Costs (ROI) • Reduced Environmental Foot Print • Increase Employee Productivity Facilities Maintenance Janitorial Exterior Maintenance • Distributor Partner • Chemical portfolio • Consumables • Tools/equipment • Service • Reduced Resource Consumption • Brand Equity • Reflect Corporate Culture • Marketing Opportunities
Agenda • Situation • Idea • How it works • Customer value • Next steps
Prerequisite: Customer management supports environmental initiative. Step 1: Assemble team and develop program scope, timing and responsibilities Step 2: Facility evaluation and benchmarking Step 3: Consensus building Step 4: Training front-line staff Step 5: Promote and market program Step 6: Continuous improvement Implementation Strategy
Step 1: Assemble team and scope project Team to consist of representatives from school-- Bldg Owner, Prop Mgmt, Tenant Representative 4M JohnsonDiversey (JWP) Distribution Set goals, objectives and ambitions Agree to milestones, timing and investments Pilot first Six Steps to Implementation
Six Steps to Implementation Step 2: Facility evaluation and benchmarking • Survey • Chemicals • Consumables • Tools and equipment • Cleaning and maintenance SOP’s assessment • Site survey
Six Steps to Implementation Step 3: Consensus building among cleaning & maintenance staff • Communicate to cleaning team • Program goals • Provide perspective for crucial roll they play in program success • Elevate status within organization • Pathway to professionalism PPT Training Presentation
Step 4: Training Utilize the HHPC Kit for on- the-job training Green cleaning strategy Green cleaning procedures Training posters Job performance checklist Purchasing guidelines Six Steps to Implementation
Six Steps to Implementation Step 5: Communication strategy • Internal • Students • Faculty • Employees • Visitors • External • Surrounding community • News media • Customers
Six Steps to Implementation Step 6: Continuous improvement • Occupant survey • Site survey review
Agenda • Situation • Idea • How it works • Customer value • Next steps
Brand equity Drive down operational costs Enhance asset value of facility Increase occupant satisfaction and productivity Reduce energy and resource consumption Government mandates Lessen impact on the environment Improve worker safety Improve risk & liability mgmt Value is Dependent on Commitment Commitment
‘Real’ Examples of Customer Value PNC Financial Services & PNC Realty Services • PNC RS gained a seat at the corporate table. • Sr. mgmt interest in buildings on par with interest in BU’s. • PNC RS is a critical component of the corporate mission. PNC Financial Strategy • Move to “green” buildings: less cost, improved productivity • Benchmark every expense category for a building • Want to be the employer of choice • PNC Firstside Center in Pittsburgh, LEED-NC Silver • All new buildings and renovations green Making Buildings CountHow Gary Saulson of PNC Financial Services leads his facilities team to the table with senior managers.
‘Real’ Examples of Customer Value National Geographic Society Washington DC LEED-EB Certified Joe Serna, Jr. Bldg CA EPA, Sacramento, CA Managed by Thomas Properties LEED-EB Certified Waste removal, cleaning supplies, electricity and landscaping cost reduction from $1.87 to $1.16/sft. For every $1 invested in green building improvements, market value increased $4.
‘Real’ Examples of Customer Value TOYOTA Motor Sales Torrance, CA LEED-NC LEED Certified Offices and leading manufacturer of environmentally friendly hybrid automobiles symbolize commitment. JohnsonDiversey Global HQ Sturtevant, WI LEED-EB Gold Save 4 million gallons of municipal water and $90,000/Yr in energy. Serves as a “living laboratory” for product and program innovation.
Environmental Impact Study, Dr. Michael Berry, Frank Porter Graham Development Center Environmental Impact Study
Health Impact Assessment Study, Dr. Leonard Krilov, Association for Children with Downs Syndrome School Health Impact Study
Student Performance Impact Study, Dr. Michael Berry, Charles Young Elementary School Student Performance Impact Study +49% +27%
Agenda • Situation • Idea • How it works • Customer value • Next steps
Next Steps Commitment • Assess current goals and ambitions toward sustainable operations • Assign a “Champion” • Assess facility • Leverage partnerships • Communicate inside and out