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EFFECTIVE LISTENING

EFFECTIVE LISTENING. HR Globe Consulting www.hrglobeconsulting.com. INTRODUCTION. Very few people think, they need to develop listening skills. It is actively absorbing the information given by speaker. It shows speakers that they have been heard & understood.

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EFFECTIVE LISTENING

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  1. EFFECTIVE LISTENING HR Globe Consulting www.hrglobeconsulting.com

  2. INTRODUCTION • Very few people think, they need to develop listening skills. • It is actively absorbing the information given by speaker. • It shows speakers that they have been heard & understood. • It fosters cohesive bonds, commitment and trust. • It reduces the inter personal conflict.

  3. DEFENSIVE LISTENING SELECTIVE LISTENING PSUEDO LISTENING LISTENING SKILLS EVALUATIVE LISTENING APPRECIATIVE LISTENING OFFENSIVE LISTENING

  4. STEPS IN LISTENING

  5. WHY DON’T WE LISTEN? TALKING SPEED SELECTIVE LISTENING

  6. LACK OF INTEREST BELIEF AND ATTITUDE

  7. PHYSICAL DISTRACTIONS ONLY LISTEN WHAT WE WANT TO

  8. DEVELOPING LISTENING SKILLS 1- Physical attending – Help yourself to listen • Face the speaker. • Maintain eye contact. • Lean towards speaker. • Stay relatively relaxed.

  9. 2- Psychological attending- a ) listen to what is being said- • Keep mind open. • Think ahead. • Analyze & interpret. • Don’t interrupt.

  10. b) Listen to how is it being said- • Interpret tone of voice. • evaluate non verbal signs. c) Listen to what is not being said – • Ask the right question to ensure you get to know the entire thing.

  11. EFFECTIVE LISTENER

  12. “To listen well, is as powerful a means of influence as to talk well, and is as essential to all true conversation”

  13. THANKYOU HR Globe Consulting www.hrglobeconsulting.com

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