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Library Noise Management Strategies: A Case Study Analysis

Explore the evolution of noise management in a university library setting, from research findings to successful implementation strategies. Learn about the impact of technology, changing library roles, and student behaviors on noise levels and discover effective ways to address noise concerns.

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Library Noise Management Strategies: A Case Study Analysis

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  1. Sush No More: Accommodating Noise In Today’s Library Darla Bressler & Kathryn Yelinek

  2. Why this topic? • BU Librarians noticed increased noise levels and changes in student behaviors • LibQual results in 2006 & 2009 indicated unhappiness with noise levels • Prompted research and library changes

  3. Situation at Andruss Library • Original library design wasn’t working

  4. So we started to make changes… • Moved Reference Desk to 1st Floor • Soft seating, tables, carrels in strategic locations

  5. … And noise levels changed • Complaints about noise on all floors are down • Librarians have noticed significant decrease in noise levels

  6. What we learned from the research • Perfect storm of technology, changes in librarians, and changes in students has created increased noise levels

  7. Changes in technology . . . • Cell phones/conversations • Ipods • Computers/printers • Databases • Smart boards

  8. Changes in librarians . . . • Efforts to change stereotypical image • Efforts to become more adaptive and patron-friendly

  9. Changes in students . . . • Millennials—a new generation of students • Student expectations: • “Digital natives” • Multi-taskers • Demand personalization/customization • Spaces to study alone OR in groups • Spaces for quiet AND for talk

  10. Ways to work with noise • Common sense • No one-size-fits-all • Buy-in from those involved • Be willing to admit mistakes

  11. Ways to work with noise • Zoning

  12. Ways to work with noise • Zoning • Furniture arrangement

  13. Ways to work with noise • Zoning • Furniture arrangement • Written policy

  14. Ways to work with noise • Zoning • Furniture arrangement • Written policy • Signage

  15. Ways to work with noise • Zoning • Furniture arrangement • Written policy • Signage • Student self-monitoring

  16. We’re still learning • We still get complaints • Do we need additional soft seating? • What causes students to self-monitor? • What will students want ten years from now?

  17. Your turn • What have you experienced in your library?

  18. Discussion points • How has noise affected your library? • Have your attempts to address the noise issue been successful? • Have you found other successful ways to address the noise issue? • What causes students to self-monitor?

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