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Product Decisions. AGENDAProduct Strategy DecisionsDefinition of
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1. MARK 5311Marketing Product Decisions
3/25/2008
2. Product Decisions AGENDA
Product Strategy Decisions
Definition of “product”
Product Hierarchy
Service Marketing
Branding Strategy Decisions
Significance of Branding
The concept of brand equity
New Product Development Decisions
The Process of New Product Development
New Product Development and Product Life Cycle
Wrapup - Key Take-aways
Next time
3. Product Decisions Product Strategy
A “product is”
…a bundle of expectations that performs physical functions and enhances ego
… everything a person receives in an exchange
Benefits
Risks
4. Product Decisions Product Strategy
Product Hierarchy (how products relate)
Need - core need Transportation
Product family - all products satisfying a core need Vehicles
Product class - functional coherence within family Work trucks
Product line - closely related within a class
same customers, outlets, prices Pickup trucks
Product type - different forms of same product Crew-cab pickup
Brand - one manufacturer’s offering F-150
Item - one unit within a brand an SKU
5. Product Decisions Product Strategy
What do we buy during the exchange process?
Generic product features
broadest view of expectations
Extended product features
accompanying cluster of features
Tangible product features
precise specifications
6. Product Decisions Product Life Cycle What’s Happening Here???