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Delivering Training

Delivering Training. }. 70%. Session Topics. Kolb’s Learning Styles Hermann’s Brain-Based Approach Silver and Hanson’s Learning Style Inventory Training and Presenting Styles Case study. Session Topics. Learning Environment Presentation Tools and Techniques. Kolb’s Learning Styles.

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Delivering Training

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  1. Delivering Training

  2. } 70%

  3. Session Topics • Kolb’s Learning Styles • Hermann’s Brain-Based Approach • Silver and Hanson’s Learning Style Inventory • Training and Presenting Styles • Case study

  4. Session Topics • Learning Environment • Presentation Tools and Techniques

  5. Kolb’s Learning Styles • According to Kolb, what are the four learning modes? • Concrete experience • Reflective observation • Abstract conceptualization • Active experimentation

  6. Kolb’s Learning Styles • What are Kolb’s four learning styles? • Convergers • Divergers • Assimilators • Accommodators

  7. Kolb’s Learning Styles

  8. Hermann’s Brain-Based Approach • What does Hermann say are the 4 different modes of brain function? • Left brain, cerebral • Logic, analytical, quantitative, factual, critical • Left brain, limbic • Sequential, organized, planned, detailed, structured • Right brain, limbic • Emotional, interpersonal, sensory, kinesthetic, symbolic • Right brain, cerebral • Visual, holistic, creative

  9. Silver and Hanson’s Learning Style Inventory • What are the 4 learning styles according to Silver and Hanson? • Sensing-thinking (ST) • Intuitive-thinking (NT) • Sensing-feeling (SF) • Intuitive-feeling (NF)

  10. Training / Presenting Styles • Why is it important to be aware of your training / presenting style? • It affects the learners • It can encourage the use of a wider variety of teaching techniques • Enables acceptance of those who are different from you

  11. CASE STUDY • Sales have been declining for the past 6 months • Senior management is extremely concerned • A new product is not meeting expectations • Senior management says the sales team needs more training

  12. Learning Environment • How can a trainer create a learning environment that helps adults learn? • Set ground rules • Encourage participation • Facilitate more than lecture

  13. Presentation Tools & Techniques Topic 1 • Preparing for Delivery • Classroom Management • Difficult Participants

  14. Presentation Tools & Techniques Topic 2 • Keep Energy Flowing and Icebreakers • Opening Exercises • Closing Activities

  15. Presentation Tools & Techniques Topic 3 Understanding Presentation Behavior Topic 4 Facilitating Learning, Techniques, Discussions, and On-the-Spot Assessments

  16. Presentation Tools & Techniques Topic 5 Differences Between Online and Classroom Training

  17. Presentation Tools & Techniques Topic 1 • Preparing for Delivery • Classroom Management • Difficult Participants

  18. Presentation Tools & Techniques • What Are Some Things You Can Do To Prepare for Delivering Training? • Comprehend the learning objectives • Learn the material • Practice delivering the material • Prepare questions to stimulate learning

  19. Presentation Tools & Techniques • What Are Some Classroom Management Techniques? • Have an effective opening • Set expectations • Be sure the class has some kind of structure • Have an effective closing • Take attendance and track any information needed for your records

  20. Presentation Tools & Techniques • What Are Some Ways To Handle Difficult Participants Effectively? • Remain calm • Give the person a job to do • Ask for others in class to respond • Ignore

  21. Presentation Tools & Techniques Wrap Up Topic 1 • Preparing for Delivery • Classroom Management • Difficult Participants

  22. Presentation Tools & Techniques Topic 2 • Keep Energy Flowing and Icebreakers • Opening Exercises • Closing Activities

  23. Presentation Tools & Techniques • What Stimulates the Energy Level? • Brainstorming • Case study • Role play

  24. Presentation Tools & Techniques • What Is an Icebreaker Supposed To Do? • Icebreakers introduce participants and may introduce content

  25. Presentation Tools & Techniques • How is an Opening Exercises Different From an Icebreaker? • Opening exercises introduce or tie in to the subject matter being taught

  26. Presentation Tools & Techniques • Why Use a Closing Activity? • Encourage review and recall • Discuss how to apply new skills and knowledge in the real world • Provide an opportunity to reflect on what happened during the class

  27. Presentation Tools & Techniques Wrap Up Topic 2 • Keep Energy Flowing and Icebreakers • Opening Exercises • Closing Activities

  28. Presentation Tools & Techniques Topic 3 Understanding Presentation Behavior

  29. Presentation Tools & Techniques Presentation Behavior • Verbal • Pitch, volume, speech rate • Emphasize key points • Avoid um, uh, er

  30. Presentation Tools & Techniques Presentation Behavior • Visual • Appearance • Mannerisms • Scan for Learning Reactions • Are they asleep • Do they look puzzled

  31. Presentation Tools & Techniques Wrap Up Topic 3 Understanding Presentation Behavior

  32. Presentation Tools & Techniques Topic 4 Facilitating Learning, Techniques, Discussions, and On-the-Spot Assessments

  33. Presentation Tools & Techniques Facilitation – Refers to the role of the person who guides or makes learning easier, both in content and in application of the content to the job. Facilitator – Creates an environment in which people in the audience learn as much from one another as they do from the trainer.

  34. Presentation Tools & Techniques • What Are Some Facilitation Techniques? • Asking questions • Providing transitions • Using silence effectively • Listening actively

  35. Presentation Tools & Techniques On-the-Spot Assessment – Assess participants’ needs prior to the start of training and during the training delivery to confirm understanding by asking questions and polling.

  36. Presentation Tools & Techniques Wrap Up Topic 4 Facilitating Learning, Techniques, Discussions, and On-the-Spot Assessments

  37. Presentation Tools & Techniques Topic 5 Differences Between Online and Classroom Training

  38. Presentation Tools & Techniques What Are Some of the Differences Between Online and Classroom Training? • In online training: • Instructors and learners are not in the same location • Instruction may be asynchronous • Impossible to judge learner reaction • Difficult to elicit questions

  39. Presentation Tools & Techniques How Might You Overcome Some of These Difficulties? • Use planned questions and ask them more often • Allow more time • Learners must think through questions, then compose a coherent sentence or paragraph

  40. Presentation Tools & Techniques Wrap Up Topic 5 Differences Between Online and Classroom Training

  41. Game Time

  42. If There’s Time Leftover Which of the following seating arrangements is the least conducive to stimulating group discussions? A. Circle and Table B. Rectangular C. Theater Style D. U-Shaped Style

  43. If There’s Time Leftover Which of the following seating arrangements is the least conducive to stimulating group discussions? A. Circle and Table B. Rectangular C. Theater Style D. U-Shaped Style

  44. If There’s Time Leftover Which of the following helps a trainer create an environment that helps adults learn? A. Keeping the classroom windowless B. Allowing class participants to take calls on their cell phones as needed C. Facilitating discussions rather than lecturing D. Allowing one class member to interrupt the class

  45. If There’s Time Leftover Which of the following helps a trainer create an environment that helps adults learn? A. Keeping the classroom windowless B. Allowing class participants to take calls on their cell phones as needed C. Facilitating discussions rather than lecturing D. Allowing one class member to interrupt the class

  46. If There’s Time Leftover At the beginning of class, the facilitator has learners pair off and spend time getting to know each other. Then they introduce each other to the rest of the class. This is an example of what? A. An icebreaker B. A technique to prevent disruptive students from acting out C. Prework D. Distance education

  47. If There’s Time Leftover At the beginning of class, the facilitator has learners pair off and spend time getting to know each other. Then they introduce each other to the rest of the class. This is an example of what? A. An icebreaker B. A technique to prevent disruptive students from acting out C. Prework D. Distance education

  48. Session Review • Kolb’s Learning Styles • Hermann’s Brain-Based Approach • Silver and Hanson’s Learning Style Inventory • Training and Presenting Styles • Learning Environment • Presentation Tools and Techniques

  49. Next Session Improving Human Performance

  50. Questions?

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