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Explore the benefits of HP UCMDB for Service Manager Clients with real-world use cases and success stories. Learn how to extend UCMDB functionalities and leverage Configuration Manager for improved change management processes. Dive into CMS best practices and HP's success story with Blue Cross Blue Shield of Florida. Contact Jimmy Augustine for more information.
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To UCMDB or not to UCMDB? That is the Question…. Jimmy Augustine CMS Marketing team lead April 12, 2011
Agenda • HP CMS Flash • Use Cases for Service Manager Clients • UCMDB Configuration Management • CMS Best Practices • Success Story – Blue Cross Blue Shield of Florida
HP Configuration Management System A brief commercial from our sponsor
Examples of success HP DDMA/UCMDB allowed them to avoid 100 potential outages in a single year HP DDMA/UCMDB generates configuration compliance records in 30 minutes, instead of several days HP DDMA/UCMDB & Release Control helped to double the number of changes processed with only a minimal increase in staff
How to Extend the UCMDB • Business Service Management • Cloud Automation • Data Center Transformation • Application Lifecycle Management • Disaster Recovery
UCMDB Configuration Manager (UCMDB-CM) • The configuration management process of HP’s CMS • Separate component of HP Universal CMDB – installation is optional; entitled at no additional charge! • Provides tools to manage the data center, govern its adherence to organizational standards, and control the quality of the CMDB data • Simplified UI, utilizes ‘Composite CIs’ • Helps service managers track their services as well as understand the impact of the changes introduced in the environment to take more proactive actions, such as initiating remediation
CMS Best Practices Practitioners Community Customers Introduction Assessment Architecture and design Delivery Operate • Customer facing decks • White papers • CMS value discovery workshop • CMS strategy guide • CMS Solution Blueprint • Best practice library • Implementation services Deliverables • Customer awareness of HPs viewpoint and vast experience implementing CMS • Deliver a CMS strategy roadmap to customer • Business initiative focused with high short term ROI • Delivers standardized HP design and architecture principles • Directly targeted at customer’s business priorities • Designed to significantly lower implementation cost Outcome
Success Story Blue Cross Blue Shield of Florida
For more information • Contact: Jimmy Augustine: Jimmy.augustine@hp.com • For information on HP UCMDB: www.hp.com/go/UCMDB • For a demo on HP DDMA: www.hp.com/go/DDMADemoTour