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Information Technology Careers

Information Technology Careers. Chapter 15 – Computers: Understanding Technology. Sales and Support Careers. Technical servicing – installation and maintenance of hardware and software Technical support/help desk – responding to phone and email requests from customers

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Information Technology Careers

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  1. Information Technology Careers Chapter 15 – Computers: Understanding Technology

  2. Sales and Support Careers • Technical servicing – installation and maintenance of hardware and software • Technical support/help desk – responding to phone and email requests from customers • Technical sales – educating potential customers about your product • Technical training • Technical writing – user manuals, training materials, and textbooks

  3. Software Development Careers • Programmer • Software engineer – getting programmers to work together in an organized fashion • Multimedia developer – graphic artists, digital sound editors, animation specialists • Quality assurance (often also perform technical training, technical writing, or technical support functions)

  4. Application Development Careers • Software development is the creation of new software products whereas application development is the use of existing software to develop a system for a specific organization • Systems analyst – determining the requirements and developing a design to meet the requirements (often are project managers for the systems they design)

  5. Application Development Careers (cont.) • Database administration – responsible for day-to-day operations of the database • Network administration – operation and maintenance of company network and interactions with the internet • Web Administration/webmaster – developing and maintaining a web site with multiple pages – more complex ones involve programming

  6. Hardware Design Careers • Specification of computer hardware such as cpu’s, video cards, and memory chips

  7. College Degree Programs • Computer science • Computer engineering – hybrid of computer science and electrical engineering • Computer information systems – applications oriented whereas computer science and computer engineering are more science oriented

  8. Certificate Programs • Intensive education courses followed by a standardized test which is often quite difficult • Often training with a specific product • Unclear how important they are hiring decisions • Computing Technology Industry Association (CompTIA) – These certifications are not specific to a particular vendor’s hardware or software; A+ certification is best known • Telecommunications Industry Association Certification – CTP certification is vendor-neutral

  9. Microsoft Certifications • Microsoft Certification information derived from www.microsoft.com/learning/ on July 18, 2007 • Some changes from Microsoft discussion in text

  10. Microsoft Certificate Technology Specialist (19 certifications) • Managing Projects with Microsoft Office Project 2007 • Enterprise Project Management with Microsoft Office Project Server 2007 • .NET Framework 2.0 Web Applications • .NET Framework 2.0 Windows Applications • .NET Framework 2.0 Distributed Applications • SQL Server 2005 • SQL Server 2005 Business Intelligence • BizTalk Server 2006 • Microsoft Office Live Communications Server 2005 • Microsoft Exchange Server 2007, Configuration

  11. Microsoft Certificate Technology Specialist (cont.) • Microsoft Office SharePoint Server 2007, Application Development • Windows Mobile 5.0, Applications • Windows Mobile 5.0, Implementing and Managing • Windows Server 2003 Hosted Environments, Configuration, and Management • Windows SharePoint Services 3.0, Application Development • Windows SharePoint Services 3.0, Configuration • Windows Vista and 2007 Microsoft Office System Desktops, Deploying and Maintaining • Windows Vista, Configuration

  12. Microsoft Certified IT Professional • Enterprise Project Management with Microsoft Office Project Server 2007 • Database Developer • Database Administrator • Business Intelligence Developer • Enterprise Support Technician

  13. Microsoft Certifications (cont.) • Microsoft Certified Architect – several certifications • Microsoft Certified Database Administrator (MCDBA) • Microsoft Certified Desktop Support Technician (MCDST) • Microsoft Certified Systems Administrator (MCSA) • Microsoft Certified Systems Engineer (MCSE) • Microsoft Certified Applications Developer (MCAD) • Microsoft Certified Professional Developer (MCPD) • Microsoft Certified Solution Developer (MCSD) • Microsoft Certified Trainer (MCT) • Microsoft Certified Learning Consultant (MCLC) • Microsoft Office Specialist (MOS)

  14. Cisco Certificates • Cisco Certified Network Associate (CCNA) • Cisco Certified Network Professional (CCNP) • Cisco Certified Design Associate (CCDA) • Cisco Certified Design Professional (CCDP) • Cisco Certified Internetworking Professional (CCIP)

  15. Oracle Certificates • Oracle Certified Application Developer (OCAD) • Oracle Certified Database Administrator (OCDBA)

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