Overview: Consulting Value Chain

1. consulting | solutions | outsourcing Overview: Consulting Value Chain Prepared by: LiquidHub, Inc. Presented to: TBD Document Location: TBD Last Updated: Tuesday, January 13, 2009

2. Consulting Value Chain & Key Tasks Solution (Product) Development & Management • Solution (Product) Development & Management • Create Solution Business Plan • Create Sales Brochure • Create Sales Reference Sheet • Create Executive Briefing • Create Sales Demonstration Implementations • Create Standard Proposal • Create Methodology (Templates & Tools) • Create Education Materials • Create Body of Knowledge • Corporate & Solution Marketing • Create 2-page “Lightpaper” • Create 10-page Solution “Whitepaper” • Business Development • Source a New Client • Support Account Management in Marketing Solution Expertise (on-site/off-site) • Support Account Management in Growing Existing Client (on-site) • Consulting / Fulfillment / Expertise • Bill 2000 hours • Share Best Practices via Practice Meetings, Intranet, etc… • Attain Certification(s) • Receive Top ¼ percentile re: Engagement Evaluations • Associate Management • Administer 100% on-time Administration • Retain 100% of Direct Reports • Corporate Administration • Recruiting: • Refer Candidates to Recruiting • Interview Candidates • Human Resources • Other (e.g., Manage the Intranet Site) Corporate & Solution Marketing Business Development Consulting / Fulfillment / Expertise Associate Management Corporate Administration

3. 2009 Consulting Responsibilities:By Path, Title & Priority

4. 2009 Consulting Responsibilities:Legend There are 3 consulting career paths at LiquidHub. Each path has a set of well-defined roles with progressive responsibilities. A simple and relevant view of our value chain consists of 6 primary activities: solution development, marketing, business development (BD), consulting (delivery), associate management and business administration. Business development can be further segmented into: source (i.e., establish business with a new client via personal selling), support off-site (i.e., facilitate business development based on expertise) and support on-site (i.e., while consulting for a client, an associate helps the relevant account manager win incremental business.) ‘No-Fill’ table cell and a ‘-’ indicate ‘No’ Responsibility ‘Light Grey-Fill’ table cell indicates ‘Low’ Responsibility ‘Light Blue-Fill’ table cell indicates ‘Medium’ Responsibility ‘Dark Grey-Fill’ table cell indicates ‘High’ Responsibility Numbers indicate relative priority, with 1 being the highest priority.