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Explore Vodacom's cloud journey to leverage next-generation cloud technology and increase the adoption of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) by 2020.
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Our Journey to the Cloud Grant Tate Vodacom Cloud Services
Cloud Vision 2020 |65% Internal IT workloads running on cloud services The IT Strategy is to exploit next generation of cloud technology: Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS). By 2020, the goal is to have 65% of our applications in IaaS/PaaS/SaaS.
Our Global Footprint • Mobile networks in 26 Countries • Fixed Services in 17 Countries • 49 Partner Countries
Our Data Centre footprint today • Broad data centre footprint. • Covers 98 markets in 5 continents. • Over 6 million square feet of space. Ireland UK Germany US Turkey China Japan Qatar India Egypt Hong Kong Dubai Nigeria Kenya, Tanzania Ghana Singapore NewZealand Vodafone & Vodacom facilities Australia Partner facilities connected to our network South Africa, Lesotho
Application Maturity: Enabling Cloud Adoption Cloud Native Cloud Ready Virtulised Legacy Applications Designed for the cloud from the ground up Infrastructure and operations service wrap offering some Cloud Benefits Applications that are Supported and Licensed for Virtualization Legacy applications tied to Physical Infrastructure
BusinessMaturity: The Benefits Journey Legacy Cloud Native Cloud Ready Virtualised Benefit Cloud Brokerage Traditional Hardware Converged Cloud Business Availability Assured By Infrastructure App-driven Traditional Operating Model Agile Traditional Application Architecture Modern
Right First Time Network conversion to Cloud Native Channels Contact Centre Operations Retail Operations & Logistics Customer Relationship Management, Billing and Commercial Order Management Customer Management Innovation Hotspot HR, Finance & Supply-Chain Service Assurance Charging & Policy Management ServiceOrchestration Systems of RecordSDN/NFV disrupts Fulfilment Big Data and Real-time Analytics Service Management Analytics & Intelligence Business Management Security BIG DATA SDN/NFV Resource Activation & Configuration Resource Fault & Performance Resource Inventory Systems of RecordSDN/NFV disrupts ResourceManagement IT and Network ConvergeOrchestration & Automation OtherBusinessApps Resource Management SDN/NFVAutomation
1st Priority Drive to Cloud NowFaster delivery and better customer experiences Channels Systems of InnovationCustomerExperiencedriven Innovation, and Analytics & Intelligence Vodafone Online AgileFactory Contact Centre Operations Retail Operations & Logistics Customer Relationship Management, Billing and Commercial Order Management Innovation Hotspot Customer Management HR, Finance & Supply-Chain Service Assurance Charging & Policy Management ServiceOrchestration Service Management Analytics & Intelligence Business Management Security Resource Activation & Configuration Resource Fault & Performance Resource Inventory Other BusinessApps Resource Management Systems of Innovation: Analytics & Intelligence Innovation driven by moving traditional capabilities from Customer, Service & Resource Management systems of record to disruptive analytic capabilities – enabling better exploitation monetisation of our data
Build Solid FoundationsUsing cloud to enable stable core customer functions 2nd Priority Channels Contact Centre Operations Retail Operations & Logistics Customer Relationship Management, Billing and Commercial Order Management Customer Management HR, Finance & Supply-Chain • Systems of Differentiation • Standardisation and ConvergenceSupport our converged offeringsInnovate through SaaS Service Assurance Charging & Policy Management ServiceOrchestration Service Management Analytics & Intelligence Business Management Security SAASMulti-tenanted Cloud Resource Activation & Configuration Resource Fault & Performance Resource Inventory Other BusinessApps Resource Management
Channels : Omni-Channel Channels Retail Operations & Logistics Contact Centre Operations Customer Relationship Management, Billing and Commercial Order Management CustomerManagement HR, Finance & Supply-Chain Service Assurance Charging & Policy Management ServiceOrchestration Service Management Analytics & Intelligence Security BusinessManagement Resource Activation & Configuration Resource Fault & Performance OtherBusinessApps Resource Management Resource Inventory
Plan for maturityThe target is Cloud but planned wisely 3rd Priority Channels Contact Centre Operations Retail Operations & Logistics Customer Relationship Management, Billing and Commercial Order Management Customer Management HR, Finance & Supply-Chain Service Assurance Charging & Policy Management ServiceOrchestration Systems of RecordSDN/NFV disrupts FulfilmentBig Data and Real-time Analytics Service Management Analytics & Intelligence Business Management Security BIG DATA SDN/NFV Resource Activation & Configuration Resource Fault & Performance Resource Inventory Systems of RecordSDN/NFV disrupts ResourceManagement IT and Network ConvergeOrchestration & Automation Other BusinessApps Resource Management SDN/NFVAutomation Systems of Innovation: Analytics & Intelligence Innovation driven by moving traditional capabilities from Customer, Service & Resource Management systems of record to disruptive analytic capabilities – enabling better exploitation monetisation of our data
Application Development Patterns Legacy Virtualised Cloud Ready Cloud Native Application Behaviours Cloud Native Cloud Ready Legacy Delivery DevOps Waterfall Agile Platforms VMWare DC Openstack DC Physical DC Public Cloud Providers Deployment Model Stack Automated Manual OS Automated Operate Model Dev Ops/Autonomic Manual Scripted DC Services Traditional “X”aaS
Application Behaviour Patterns Legacy Virtualised / Cloud Ready Cloud Native DevOps /Autonomic Installation Automated/Scripted Manual Architecture style Monolithic API-centric microservices Modular Service Discovery Autonomous discovery Automatic /Scripted Pre-configured Capacity/performance Elastic scaling Infrastructure-driven dynamic scaling Manually governed Transient State Stateless Minimised State Stateful Geographic Resilience Geographically distributed Multiple site active/active Single site active Business Continuity Disaster Recovery Planned Business Continuity Guaranteed Licensing Virtual resource bound Time or transaction/event volume bound Infra/geo/org bound Server deployment Hypervisor / container Physical Server Infrastructure/service dependence Interface/protocol standard Type, version and configuration Type
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