230 likes | 373 Views
Shae Clements . Jonas Hinn Ekta Shah . Nina Shih. Our Mission. making Apartment Search a Sightseeing Cruise!. Target Market. Rental market Young Renters College students Yuppies People constantly relocating. Landlords We need renters!. Persona Matt Greene. Graduate student
E N D
Shae Clements . Jonas Hinn Ekta Shah . Nina Shih
Our Mission makingApartment Search a Sightseeing Cruise!
Target Market • Rental market • Young Renters • College students • Yuppies • People constantly relocating • Landlords We need renters!
PersonaMatt Greene • Graduate student • Summer internship at Pittsburgh Apartment Requirements • Shadyside, Squirrel Hill, Oakland • < $600 budget • Housemates (?) • XL Dog friendly • Laundry onsite facility • Parking available (on/offsite) • Public transportation
ScenarioA Day at Pittsburgh Cruising for an Apartment • Just arrived @ Pittsburgh • About to leave his hotel in Oakland • 2 choices • Sightseeing Itinerary • Ad Hoc – Cruise! • Heard great things about Shadyside & heading towards the area! • MAC guides Matt to the apts that suits his needs
Double checks his profile Scenario
Input Area Scenario Show Map & Zoom into Map
Zoom In Scenario Select an Apt Cluster
Select Apt Listing Scenario Check Apt Status
Add Photos & Notes Scenario
Mobile Apartment Cruise • Real-estate market • paper-intensive • time-intensive • information-intensive • Ideal industryto embrace m-commerce solutions! • Web portal • Input settings / profile • Schedule appointments • Mobile portal • Location base apt finding • Call & contact management • -Directions to apts
Our Business Modelin collaboration with Craigslist • $2.99/month • Craigslist: a for profit, non profit org • Loyal community • Unbeatable Web presence • Spring launch • Next step • Expand to our other product classified lines: • Garage sales • Individual car sales • Connect to car GPS • …
Competitive Analysis • Traditional • Agent base, service oriented • Century 21 • E-Commerce • Up to date information oriented • Craigslist • Apartment.com • Forrent.com • Westside rental • Zillow.com • M-Commerce • Ubiquitous computing oriented • Smarter Agent
Craigslist Dominates online Classifieds Personals Homes Jobs Items for sale 50 countries 14m users/month And still growing! Reaches 8% of entire online population 450 BILLION page views per month Reliability of content? Community trust Decline of user count in other online classifieds Move.com, Realtor.com, Homes.com, ForRent.com, Apartment.com Homes & rentals (range from small apts to large apt complexes) ForRent.com: community videos & 360’ property tours WestSideRentals.com Southern-California Landlords post for free (provide rental supplies) Searchers pay $60 for 60 day membership Competitor of Craigslist Zillow.com Approximate real estate value e-commerce
m-commerceSmarter Agent • Launched January 2007 • Location base service • real estate, neighborhoods • interesting places around you • Apartment • rental price • Address • apartment features, • photos of the property • square footage • # of bedrooms, bathrooms • lot size • tax information • GPS, map data powered by NAVTEQ(R) • Available on all mobile operators • Owns patent for mobile apt business model • Partners: • Joint listings w/ Apartments.com • Prudential, • Qualcomm • Coldwell Bankers • Compensated by agents & brokers • ClearSky Mobile Media, iCODE PhoneFlyer, ERA.com Mobile, Pocket Real Estate Wireless • information on real estate listings to mobile phones
Technology • Windows CE, C# • Location base technology • Triangulation of cell towers • GPS • Deck of cards data transfer technique
Security & Privacy • Personally identifiable info collected by MAC will not be available to public • Location information of MAC users • Renter’s contact info • Renters & landlord’s calendar • Cookies on web browser to enhance web portal customizable interactions • MAC may share non-personal aggregate / summary info • Policy customary of internet • Info such as: • User visit counts • Zip code • … • Landlords may want access to credit reports
Usability Evaluation • Think Aloud Evaluation • Provide scenario & task list • User walkthrough task list • Talk aloud as they perform task • Take note of breakdowns, confusions, struggles
Usability Study Results • Noted 13 Usability Aspect Reports • Found ‘Oh but of course!” problems wouldn’t have known if did not perform user studies. • Major issues with navigating our map • Users found the apartment detail page fun & easy to use • Not happy with the phone they were using to test the application