Beyond the National Smart Card Project

1. Beyond the National Smart Card Project Gwyn Williams SCNF Core Group member and Consultant with Unicard gw@unicard-uk.com Mick DaviesChair of LASSeO, SCNF Core Group member and independent smart card consultant Mickdavies4ict@Yahoo.co.uk

2. Brought to you today by… Smart Councils Sharing Smart Ideas and… Local Authority Smartcard Standards e-Organisation Two groups working together for the benefit of local government

3. Our agenda today • To update you on the state of play in England since the National Smart Card Project: • What did the NSCP produce? • What happened next? • Case studies • What else is happening now? • What does the future hold?

4. NSCP – What did it produce? • Some real partnership working • A “Starter kit” • A common understanding • A good body of information & advice • Enrolment software • Specifications & standards

5. NSCP – What happened next? • It ran on for a further year with ODPM support • The products passed to the Lead Authority • Bracknell Forest Borough Council • The software was re-branded “SmartConnect” • and is still going with some success • The knowledgeware was passed to the SCNF for archiving and LASSeO for maintenance

6. and then… • The ODPM published priority outcomes • Libraries & Leisure targets • Government Connect grew (& shrunk) and grew again • With smart cards filling a decreasing role • With higher level accreditation being pushed back • The DfT continued to push ITSO • With little noticeable impact in the local government space

7. and then… • The finance sector started to nibble after Chip & PIN • The business case continued to be a problem • The National ID card project grew (& shrunk) and grew again • Local authorities started to vote with their feet • Mifare technology rather than JavaCard • Low entry cost • Lower level security • Fitness for short term purpose

8. and then… • DfT gave support for ITSO legacy schemes • Southampton, Cheshire and Nottingham • TfL Oyster scheme grew (& grew) and grew • Some 5million cards in circulation now • Season tickets, prepay, auto top-up, etc • There were plenty of pilot schemes and proof of concept projects springing up all over England

9. In the North West • Blackburn, Bolton, Chester, Knowsley, Liverpool, Manchester, • In the North East • Sunderland, Newcastle, Durham, etc • In Yorkshire & Humber • Sheffield, Leeds, York,Rotherham, Doncaster, Barnsley • In the Midlands • Nottinghamshire, the Black Country • In the East • Suffolk, Cambridgeshire, Lincolnshire • In the South • Southampton, London, Bracknell, Kent,Milton Keynes, etc • In the West • Cornwall, etc and now Gwyn is going to look a few of these in more detail

10. Some case studies from Gwyn Williams Unicard Core Group SCNF

11. Case Studies • The Black Country: an area in the middle of England; population 1.1m • Multi-application, multi-issuer, data separation, web service interfaces • Includes “Paypoint” payment collection service for Credit Union

12. Black Country Smart Card

13. Drivers • Dudley Council: improve the citizen experience, political goals (ODPM Priority Outcomes) • Walsave Credit Union: improve accessibility to members • University of Wolverhampton: replace the numerous cards staff and students • Learning Centres: a system that captured all learner information electronically; facilitated rewards; enabled reporting to funding bodies • Hawkins Haulage: transport village: accounts and incentives

14. Case Studies • Sheffield: • Hosted CMS • 225,000 cardholders in database • Voting, Library, Leisure, Staff PKI • Cornwall: • Hosted CMS • 70,000 concession cardholders • Registration in 31 libraries • 120 registered operators

15. Case Studies • Southampton • Use of a single card for: • citizen data • library • leisure • PKI (e-Authentication) • loyalty/reward • Donor Card • school catering (e-Purse) • bus (ITSO) • interoperable with University • Staff Card • PASS Card

16. So that’s given you some insight into a few schemes and now Mick is going to run through what else is going on…

17. So what else is going on? • Youth Opportunity card scheme involving • Sunderland, Durham, Liverpool, Bolton, Cambridge, Tower Hamlets and others • The development of contactless finance cards • Use of cash replacement cards in Liverpool • Take up of London borough cards holding the Oyster application • Live running of a number of ITSO schemes: • Cheshire, NOW card, Merseytravel • Real interest in Parking schemes

18. Other pressures and initiatives The DDA has rekindled interest in cards as personalisation tools • With projects such as SNAPI, and DIADEM Access to secure services has started to stir up interest in authentication & PKI • Staff cards for signing and identification over networks The difficult business case has given rise to card audits & trying to remove cash • Who is already issuing cards and what does this cost? • Who is handling cash and can we remove it? Taken together, these have given rise to a regional approach • To operations like the new European Smartmedia and e-inclusion centre in Sheffield • and to a greater interest in common specifications and standards

19. What service areas are of interest ? • What is local government planning to do? • We probably don’t know! • Can we find out? • We can certainly try! • LASSeO and the SCNF have started to try to find out • Through a survey asking about 1yr, 3yr and 5yr plans

20. Early outcomes (from 18 responses)

21. If you take part you will get the detail The forms ask for more detail than that, but once we know what people think they will be doing, we can: • Examine the roles to be adopted by card users • Establish the required characteristics of the technology • Examine the possible technology solutions • Recommend appropriate standards/specs • Look for the triggers for moving from one technology to another

22. What will you get out of it? • This will help you to benchmark your thoughts & plans against others • It will help us to set the scene for the industry • We can look to see what the inhibitors are • We can begin to see what common themes and messages emerge • We can group the responses to give a regional picture

23. If you want to take part • There are paper forms available or • you can contact me at • LASSeO@btinternet.com • you can go through the SCNF at • www.SCNF.org.uk • you can go through LASSeO • www.LASSeO.org.uk I hope this has been of help to you, and look forward to you getting involved. Now its Goodbye from me and …

24. Diolch yn fawr Thank you Gwyn Williams email: gw@unicard-uk.com Tel: 07843 420 510