The National Smart Card Project

1. The National Smart Card Project www.scnf.org.uk Michael Gates NSCP Project Manager Bracknell Forest Borough Council 29th April 2004

2. The National Smart Card Project • Commenced April 2003 • Completed March 2004 • £4.1 million • On time and on budget • Extensive range of outputs, including ‘free’ software

3. The National Smart card Project Objective The National Smart card Project brought together the knowledge and expertise of a number of local authorities and Central Government departments, including Pathfinders authorities, to provide a framework and foundation that will drive ongoing development within the Smart card market

4. What is a Smart Card? • A Computer • processor • memory • communications • Interfaces • Contact • Contactless

5. Why Smart Cards? • Political • Current political interest in the use of Smart Cards • The e-Europe Smart Card Charter • Social • Increasing the take up of concessionary rates for services • Increasing the take up of welfare benefits by retaining accurate information about eligibility • Reducing the stigma associated with claiming benefits and concessionary rates • Commercial • New sources of revenue – advertising, sponsorship • Facilitate improved tourism activities

6. Advantages for Citizens • Wallet space • Convenience • Confidentiality • Security • Faster transport applications • Discounts • ….Authentication

7. Already Out There • Proof of Age - “Citizencard” • Library Membership Tickets • Employee ID Cards • Concessionary Bus Fares • Car Park Cards • Young people cards – e.g. Connexions

8. Education Recording attendance Enabling cashless catering Leisure Access to facilities Health incentives Libraries Books, DVD’s, Video’s etc Payment, photocopying Transport Contactless ticketing applications Concessionary travel Tourism Increasing tourism activity Payment Discounts Marketing Smart Card Applications

9. Multi-Application Smart Cards • One card – many applications • Dual chip allowing contact and contactless applications • Transport (contactless) • E-Purse (Contact) • Authentication (both) • Individual applications (both) • Interoperable across districts, regions and… countries • Constrained by chip capacity…but this will disappear 2004/05

10. National Smart card Project

11. The Business Case • ‘Entry level’ schemes are achievable • Schemes work best at regional or sub-regional level • Card consolidation and process rationalisation will offset costs • Tangible improvements in service delivery • Most cost effective and secure solution for authenticating citizens for access to electronic services • Commercial Revenues can be achieved • Citizens like the multi-application concept

12. Standards • The NSCP has produced a standards ‘route map’ • …it has not solved all the standards issues!! • Interoperable services are key for citizen benefits • There are already different schemes out there… • The ‘route map’ will help make sensible decisions • Standards are not standing still

13. Procurement • Start with the Business case; locate yourself on the route map; and take a look at the risk register before contemplating procurement • S-CAT and G-CAT represent viable routes to access specialist skills and to take forward pilot initiatives • Bulk purchase through joint procurement can produce real economies • A database of Smart Card specialist contractors is available from the NSCP

14. Implementing a Smart card Scheme • The National Smart card Project has produced: • A Software Starter Pack • Common Usage Specifications for Local Authorities • The software is up and running in both Suffolk DC and Chester CC • The software provides an entry point to set up a simple smart card scheme • The software will be provided through a managed open source scheme ‘free of charge’ • It is running today on our stand…!!

15. Legal and management requirements • Legal framework – parameters not barriers • Smart card issuance – must be within LA statutory powers • Information Law issues are important and reports provide clear guidance • A wide range of legal issues are covered by the reports

16. Commercial Smart Card Applications • For Local Authorities: • source of revenue (but not “soft” route to sustainability!) • attracts and maintains citizen interest • For the commercial sector: • opportunity to reach new customers • more targeted marketing and product/service development • For citizens: • support varying lifestyles/life stages • Interest/usage increased by application mix, loyalty, discounting

17. Authentication and Smart Cards • The registration process for smart cards must conform to a standard policy • Authentication is critical to the success of e-Government • Smart cards can provide an ideal solution • This provides our Citizen’s with a reliable, convenient and cost effect solution to obtain electronic services.

18. National Smart Card Project Output • Can be viewed in three areas: • Knowledge based documentation - CD / Web Site Starter Pack • Standards • Software - CD • The project will launch at the end of May 2004 at the e-Europe conference • The conference is free – www.scnf.org.uk/scnp/eeurope

19. Key messages of NSCP • The NSCP • Has moved things forward • Gets you started • Provides a low cost entry point • Smart cards are an enabler in delivering the IEG 2005 targets e.g. CRM • Governance and Policy - the starting point for any scheme • Citizens value multi application Smart cards • Central Government has a key support role to play

20. More information www.nationalsmartcardproject.org.uk www.scnf.org.uk national.smartcard@bracknell-forest.gov.uk