October, 2004

1. October, 2004

2. IBM Workplace Services ExpressDelivering a Collaborative, Team based Portal Capability to Small & Medium Business • Installation and Configuration made Simple • Up and Running in a couple of hours • Increase End User Productivity • Improve authoring and end-user experience, through drag/drop, themes, pre-defined lists and templates, etc • Rich Document Management Capability • Shared repository providing versioning and other document services • Improved browser and desktop access • Office and Windows Integration • Team Based Collaboration • Improve the integrated collaboration experience through integrated teamspaces with instant messaging • Applications and Tools • Easy to use tools to create applications from • either samples programs or templates

3. What can you do with IBM Workplace Services Express? • Share contact lists, event calendars, and announcements with team members, customers, and partners • Share a document with team members for review • Manage meetings • Let employees create their own Web sites without any help from the IT department • Manage unused Web sites • Have version control for specific documents • Search and find only the documents that are on my team site • Create permanent portals for my organization and divisions • Integrate enterprise applications with a portal • Have multiple team spaces that use the same services (user profiles, search index, single sign-on)

4. IBM Workplace Services ExpressUnleash the power… value to customers • Fast time to value • Collaboration portal installed/configured in under an hour • Lists, documents, & templates to get up and running quickly • Easy to use • Easy access from the browser • Drag and drop to customize pages • Leverages your investment in MS Office 2000, 2003 • Use Office and Windows Explorer to work on documents • Simpler to manage • Consolidated management of portal and collaboration tools • Quick, Single Server Wizard-led Install • Self-service Administration, Policy Driven • Employee Permitted Team Space creation and customization • Grows with you • Use portal services to extend your applications

5. Top Mid-market Customer Pains/Needs • More than 60% of collaboration & portal software market opportunity is in SMB organizations • Grow Revenue Profitably/Increase ROI by: • Improving collaboration between employees, suppliers, business partners customers • Reallocating resources to value add activities • Seeking new revenue streams • Looking for scalability, modularity, integration with existing business applications • Partnering with Solution Providers that helps them craft and integrate the solution (outsource skills) • Integration remains a top spending priority in 2005 amongst mid-market customers • Streamline core business processes and integrate processes, applications and systems in the product development, supply and selling chain to improve responsiveness and time to market. Source: 2004 Attributes & Capabilities Study, On Demand Business Marketing, July 2004

6. Target Customer Segment SMB Immediate Pain Point Grows Over Time To Include

7. Affordable And Available Shortly • Available with either user based or processor based licensing • User based and processor based licensing can be used with intranet, extranet and internet applications • $114 / 20 users • $39,900 / processor • Prices may vary by country. Please contact your local IBM Business Partner of IBM representative License limitations • Licensed for use in single server configurations only • Workplace Services Express servers my not be clustered nor cloned • When user based licensing is used, no more than 2,000 users may be given access to the server • When processor based licensing is used, the server may not have more than four processors in it

8. Live Communications Server 2003 SharePoint Portal Server 2003 Office 2003 Word, Excel, PPT, Outlook SharePoint Services Windows Server 2003 Microsoft Offerings • IM and Presence Awareness • $25/CAL, $733/server • Single signon …… • $71/user + $3,999/server • Ad Hoc team rooms • Customizable site pages • Document sharing • W2003 = $999/5 CALS, $36/CAL

9. Lotus Web Conferencing Business Integration Server Express BizTalk Server SharePoint Portal Server Live Communications Server Live Meeting Office 2000 or XP or 2003 Office 2003 SQL Server Workplace Services Express SharePoint Services Windows 2003 Windows 2003 Choice Of DB Products & Prices $6,999 per processor, Adapters extra $ $5,999 per processor Pay-per-use $.35 per minute $ 475 per concurrent user Office 2000 or XP Upgrade Required $329/User Upgrade Is Not Required $733 per server & $25 per CAL $114/user or $39,900/processor Under discussion with finance $3,999 per server & $71 per CAL $999 with 5 CALs $999 with 5 CALs $1,489 with 5 CALS, $152 per CAL , Std Edition Or $4,999 per processor • Integrated DB for $0 (< 1,000 users) • DB2 • MS SQL Server Subscription is extra = 25% server, 29% desktop

10. Live Communications Server 2003 SharePoint Portal Server 2003 Office 2003 Word, Excel, PPT, Outlook SharePoint Services Windows Server 2003 Microsoft And WSE • IM and Presence Awareness • $25/CAL, $733/server • Document management and sharing • Integrated Instant Messaging and Presence Awareness • Single signon…. • User defined team spaces • Customizable site pages • Office 2000, XP, (and 2003) integration • Simplified installation/config • Consolidated administration • Single server operation • $114 / user (proposed) • Single signon, search …… • $71/user + $3,999/server Windows or Linux • Ad Hoc team rooms • Customizable site pages • Document sharing • W2003 = $999/5 CALS, $36/CAL