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Constructive approaches to management of conflict

Constructive approaches to management of conflict. Sylvain Baffi Social Dialogue Programme International training Centre of the ILO. CAUSES OF DISPUTES. Interest Rights Structural Value Data Relationship. CAUSES OF DISPUTES.

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Constructive approaches to management of conflict

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  1. Constructive approaches to management of conflict • Sylvain Baffi • Social Dialogue Programme • International training Centre of the ILO

  2. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship

  3. CAUSES OF DISPUTES caused by actual or perceived competition over substantive, procedural or psychological interests Interest Rights Structural Value Data Relationship

  4. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship caused by disagreement about the interpretation or application of existing rights in laws and conventions

  5. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship caused by unequal control, ownership or distribution of resources or by environmental or time constraints

  6. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship caused by different ideologies, religious beliefs, cultural norms and ethnicity

  7. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship caused by lack of information, misunderstanding, differences over the interpretation or relevance of data

  8. CAUSES OF DISPUTES Interest Rights Structural Value Data Relationship caused by breakdown in interpersonal acceptance, liking, communications and understanding

  9. MANIFESTATIONS OF DISPUTE DISPUTE MODERATORS DISPUTEAGGRAVATORS CAUSES OF DISPUTES CONFLICT

  10. Avoidance Power Consensus Rights APPROACHES TO DISPUTE RESOLUTION

  11. Avoidance Power Consensus Rights A party fails to deal with the dispute. APPROACHES TO DISPUTE RESOLUTION

  12. Avoidance Power Consensus Rights A party uses coercion to force another to do what it wants. APPROACHES TO DISPUTE RESOLUTION

  13. Avoidance Power Consensus Rights A party endeavours to reconcile, compromise or accommodate positions or underlying needs. APPROACHES TO DISPUTE RESOLUTION

  14. Avoidance Power Consensus Rights A party uses some independent standard of right or fairness to resolve the dispute APPROACHES TO DISPUTE RESOLUTION

  15. EFFECTIVE DISPUTE RESOLUTION AVOIDANCE POWER POWER RIGHTS RIGHTS CONSEN-SUS CONSENSUS INEFFECTIVE SYSTEM EFFECTIVE SYSTEM

  16. DISPUTE RESOLUTION PROCESSES AVOIDANCE POWER RIGHTS CONSENSUS SETTLEMENT BY CHANCE SETTLEMENT BY FORCE SETTLEMENT BY OUTSIDE PARTY SETTLEMENT BY THE PARTIES HYBRIDS ADVISORY ARBITRATION VIOLENCE COURT NEGOTIATION THREATS ARBITRATION JOINT PROBLEM SOLVING MED/ARB GO-SLOWS FACT FINDING ARB/MED MEDIATION WORK TO RULE CONCILIATION STRIKE FACILITATION LOCK-OUTS R.B.O. BANS BOYCOTTS BALLOTS DEMONSTRATIONS DISCIPLINE BLOCKADES

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