Leading the change (CM-01)

1. Change Management Getting people involved Leading the change (CM-01)

2. Leading the Change What others say… If we want things to stay as they are, things will have to change. (Giuseppe di Lampedusa 1896-1957, Italian writer in The Leopard) It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things. (Machiavelli 1446-1507, Italian statesman and philosopher) The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man. (George Bernard Shaw 1856-1950, Irish playwright and critic) … what do you say?

3. Leading the Change Importance of this module • What is in it for you as a leader? • Knowledge about change management and change management tools will: • enable you to identify needs for change • enable you to implement changes jointly with others • enable you to reduce the fear your subordinates might have • make your department and Ministry more effective and efficient • give you more self confidence • … will make you a leader others follow!

4. Leading the Change Tool Targets • Let us ask ourselves where we are and where we want to go? • What is change management all about? • Why do you feel you need change management? • How can you use tools of change management? Let us make up a mind map about “change management”

5. Leading the Change Definitions Project management is the discipline of defining and achieving targets and optimizing the use of resources over the course of a project (a set of activities of finite duration). while … Change management deals primarily with the human aspect of change, and is therefore related to pure and industrial psychology.

6. + Change requirement Reengineering Strategic redesign Strategic Organizational Development MINISTRY Continuous improvement processes Total Quality Management Learning organization - + Willingness to change something Leading the Change Definitions – Change is not always change

7. System Team Self Leading the Change The three levels of change • Change – and thus change management (if change can be managed at all) takes place on three levels • the self • the team or the organization and • the wider system that surrounds the team or the organization

8. no common communication basis Lack of confidence in the leader no value system Feelings of uncertainty are not acceptable anymore no consciousness of problem Temporal component not considered Leading the Change Problems in change processes

9. Leading the Change Tool Necessary skills What special skills do you need as a successful leader to effectively implement change within your Ministry? Let us is try to define it!

10. Leading the Change Necessary skills of Change Agents: • Political skills • Analytical skills • People skills • System skills • Business skills A change agent is someone who intentionally or indirectly causes or accelerates change.

11. Leading the Change Necessary skills of Change Agents:

12. Leading the Change RESULT Change management steps Evaluate Back out Implement and monitor the changes (Unfreeze, change, re-freeze ) Plan for implementation of changes Modify Receive change requests Definition of change management process Analysis

13. Leading the Change Change management strategies Which strategy would you prefer and why?