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Coaching T.E.A.M. Talk: Communicating with Style

T. E. M. A . Coaching T.E.A.M. Talk: Communicating with Style. Developed by the: University of Wisconsin Oshkosh and Wisconsin Department of Health Services. Learning Points. Identify your personal communication style and the style of others

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Coaching T.E.A.M. Talk: Communicating with Style

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  1. T E M A Coaching T.E.A.M. Talk: Communicating with Style Developed by the: University of Wisconsin Oshkosh and Wisconsin Department of Health Services

  2. Learning Points • Identify your personal communication style and the style of others • Improve communication skills, both verbal and nonverbal • Communicate successfully with those you supervise • Adapt communication skills for a more successful team

  3. T E M A Who’s on Your Team? A supervisor works with several team members: • Clients/residents • Co-workers • Caregivers • Family members of clients and residents

  4. Encouraging Cooperation and Teamwork • Managers fail due to inability to communicate • Understand your strengths and limitations to improve skills • Acknowledging style differences allows us to move past conflict

  5. Identifying Communication Styles • Identifying Communication Styles • Verbal vs. Nonverbal Communication

  6. T.E.A.M. Talk: Communicating with Style • It’s not what we say but how we say it! • Sort the cards by the one that is most like you to the one that is least like you • Don’t think about it too much--just go with your first impressions T E A M

  7. Activity: Analyze the Styles • What strengths does your style bring to the team? • How could your style limit the team?

  8. More About T.E.A.M. Talk • Avoid Stereotypes • Reduce Conflict with Others • Improve Communication with: • Other styles • Clients • Family members of residents

  9. Activity: Strengthen Your Team • Think about members of your team—what styles do you see? • What skills and strengths does each style bring to the team? • How can you build more teamwork and cooperation by understanding communication style?

  10. Why Understanding Style is Important • Focus on the message, not the personality • More likely to meet goals • Maximize strengths; minimize limitations What are positive outcomes that result from understanding communication style?

  11. Learning Points Review • Identify your personal communication style and the style of others • Improve communication skills, both verbal and nonverbal • Communicate successfully with those you supervise • Adapt communication skills for a more successful team

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